Yashshree Jai Hotel & Banquet

Hotels
Independent
8 (3 reviews)
HD Lama Rd, Darjeeling, West Bengal, 734101 , Darjeeling , IN

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Continental breakfast
Free breakfast
Free newspapers in lobby
Meeting rooms
Tours/ticket assistance
Free continental breakfast
See all facilities

Review Highlights

Pros:
Central, scenic location (views of city and Kanchenjunga)
Excellent breakfast and restaurant
Heater and hot water available
Close to mall and viewpoints
Cons:
Poor housekeeping (unclean toilets, glass on carpet)
Old/possibly unclean bedding and quilts
Rude/unaccommodating staff reported (cancellation refused; poor restaurant service)
Inconsistent room cleanliness and comfort

Categories

Cleanliness
5
Multiple reports of poor housekeeping: feces found in a toilet, glass shards on carpet, and old/possibly unclean bedding and quilts.
Service
6.5
Mixed feedback — some praise for staff/service, but a serious negative incident (rude staff, refusal to accommodate cancellation and poor restaurant service by a named staff member) lowers the score.
Location
10
Consistently praised as centrally located with great views (city and Kanchenjunga) and close to the mall and viewpoints.
Room Quality
5.5
Problems with room comfort and linen: used/old quilts, bedding that seems unfresh, and rooms not adequately warmed.
Amenities
9.5
Heater provided on request and hot water available (on a timed schedule); breakfast offered — overall amenities are strong and useful for the location.
Value for Money
8
Not explicitly discussed in the reviews; assigned the target overall rating (standard quality for this hotel tier).
Food and Beverage
10
Breakfast and restaurant repeatedly praised — described as excellent, with good lunch/dinner options.
Overall Experience
9.5
Generally positive overall in multiple reviews — viewed as an excellent option for the price due to location, food and amenities, though there are occasional severe lapses in housekeeping/service that affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-09 02:54

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and receive assistance with tours or tickets. Indulge in 24-hour room service or dine at the on-site restaurant. Don't miss the daily continental breakfast served from 8 AM to 10 AM.

Featured Amenities: Benefit from complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk for your convenience.

Comfortable Accommodations: Relax in one of the 34 guestrooms, each equipped with fireplaces and flat-screen TVs. The private kitchens, complimentary wireless internet, and daily housekeeping make for a pleasant stay.

Immerse yourself in the serene surroundings of Darjeeling by booking your stay at Jai Hotels where you'll be steps away from Botanical Gardens and other key attractions.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 3 reviews
Cleanliness: 5
Service: 6.5
Location: 10
Room Quality: 5.5
Amenities: 9.5
Value for Money: 8
Food and Beverage: 10
Overall Experience: 9.5
A
Aich couple in
9
2026-07-15 via Nuitee
A
Aich family_with_children in
9
Feels like home comfort and great hospitability from all staff
Pros:

Staying in suit room can give privilage to see kanchanjanga from room clearly.

Cons:

Variety of food and staff behaviour

2026-07-15 via Nuitee
A
Aich family_with_children in
7
2026-07-13 via Nuitee
R
ravi solo_traveller in
3
2026-06-04 via Nuitee
P
phansalkar solo_traveller in
8
Pros:

Location. Breakfast. Service .

2026-05-25 via Nuitee
M
Mary family_with_children in
2
Worst experience.
Pros:

Centrally located

Cons:

We booked three rooms for two days. Checked out within a day. Requested for cancelling a days stay but the hotel staff was very rude and dint oblige. One of the rooms we checked in had poop in d toilet and not flushed. The quilt seemed like a used one and was not even warm enough. The service in the restaurant by Muskaan was worst. She seemed very arrogant and ignored our requests. Worst experience. We left the hotel in a day inspite of booking for two days.

2026-05-20 via Nuitee
O
ORRI solo_traveller il
9
2026-05-11 via Nuitee
S
Sofya solo_traveller ru
9
В целом отличный вариант за свои деньги, лучше вряд ли что-то найдется. Горячую воду дают по часам. На завтраке вроде не
Pros:

Месторасположение супер! Видно и город, и Канченджунгу, до молла (площадь, «центр города») и смотровой площадки 10-15 минут. Отличная еда в ресторане, обед и ужин. Принесли обогреватель, есть горячая вода (по времени).

Cons:

Ощущение, что вообще не подметают номер, какие-то осколки стекла на ковре. Постельное то ли совсем старое, то ли несвежее.

2026-01-02 via Nuitee
H
Hasti solo_traveller gb
9
2025-11-14 via Nuitee
S
simon solo_traveller gb
10
The best place to stay in Darjeeling. Really.
Pros:

What a find. Wonderful room, bed and bathroom. A view over Kanchenjunga, staff who are wonderful and a fantastic restaurant.
The location is perfect - halfway between the Toy Train and Mall Rd.
Absolutely fantastic value.

Cons:

N/A

2025-10-29 via Nuitee
S
Silberbaum couple il
8
2025-10-11 via Nuitee
K
kashyap family_with_children in
6
2025-10-02 via Nuitee
K
Kumar family_with_children in
10
2025-08-27 via Nuitee
M
medhi family_with_children in
9
2025-08-25 via Nuitee
H
Harold family_with_children be
9
2025-08-13 via Nuitee
M
Manoj family_with_children in
4
Pros:

The rooms were spacious, had all amenities and toiletries.

Cons:

Some staff were rude and lacked basic politeness. TV had no channels. I suggest to get it equipped with Netflix and Prime video.

2025-08-04 via Nuitee
S
Sudeep family_with_children in
7
2025-07-22 via Nuitee
M
Mishra extended_group in
8
2025-07-21 via Nuitee
R
Ranjan family_with_children in
3
2025-07-12 via Nuitee
R
Rishabh family with young children in
9
Superb
Pros:

Good room, so so view

Cons:

Nothing

2025-06-26 via Nuitee