Yashshree Jai Hotel & Banquet

Hotels
8 (181 reviews)
Jai Complex Ladenla Road , Darjeeling , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central, scenic location (views of city and Kanchenjunga)
Excellent breakfast and restaurant
Heater and hot water available
Close to mall and viewpoints
Cons:
Poor housekeeping (unclean toilets, glass on carpet)
Old/possibly unclean bedding and quilts
Rude/unaccommodating staff reported (cancellation refused; poor restaurant service)
Inconsistent room cleanliness and comfort

Categories

Cleanliness
5
Multiple reports of poor housekeeping: feces found in a toilet, glass shards on carpet, and old/possibly unclean bedding and quilts.
Service
6.5
Mixed feedback — some praise for staff/service, but a serious negative incident (rude staff, refusal to accommodate cancellation and poor restaurant service by a named staff member) lowers the score.
Location
10
Consistently praised as centrally located with great views (city and Kanchenjunga) and close to the mall and viewpoints.
Room Quality
5.5
Problems with room comfort and linen: used/old quilts, bedding that seems unfresh, and rooms not adequately warmed.
Amenities
9.5
Heater provided on request and hot water available (on a timed schedule); breakfast offered — overall amenities are strong and useful for the location.
Value for Money
8
Not explicitly discussed in the reviews; assigned the target overall rating (standard quality for this hotel tier).
Food and Beverage
10
Breakfast and restaurant repeatedly praised — described as excellent, with good lunch/dinner options.
Overall Experience
9.5
Generally positive overall in multiple reviews — viewed as an excellent option for the price due to location, food and amenities, though there are occasional severe lapses in housekeeping/service that affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-09 02:54

Property Description

Luxurious Accommodations
Experience comfort and style at Jai Hotels with elegantly designed rooms featuring flat-screen TVs, private bathrooms, and cozy seating areas. Whether for business or leisure, our rooms provide the perfect retreat during your stay.

Gastronomic Delights
Indulge your taste buds at our in-house restaurant offering a delectable selection of Nepalese cuisine. Start your day right with our continental and buffet breakfast options, ensuring you are energized for the adventures that await in Darjeeling.

Convenient Amenities
Stay stress-free with our 24-hour front desk staff fluent in English and Hindi, ready to assist you anytime. Keep up with your fitness routine at our on-site fitness centre, or explore nearby attractions like Tiger Hill and Neora Valley National Park. Book now for a memorable stay at Jai Hotels.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 181 reviews
Cleanliness: 5
Service: 6.5
Location: 10
Room Quality: 5.5
Amenities: 9.5
Value for Money: 8
Food and Beverage: 10
Overall Experience: 9.5
B
Binita Bora • solo_traveller • in
8
Pros:

Rooms are spacious. Clean with all facilities

Cons:

The floor. One cup broke in child hand accidentally. 150/- charged for that old cup. It is not only money. It's matter of hospitality.

2026-08-08 • via Nuitee
A
Aich • couple • in
9
2026-07-15 • via Nuitee
A
Aich • family_with_children • in
9
Feels like home comfort and great hospitability from all staff
Pros:

Staying in suit room can give privilage to see kanchanjanga from room clearly.

Cons:

Variety of food and staff behaviour

2026-07-15 • via Nuitee
A
Aich • family_with_children • in
7
2026-07-13 • via Nuitee
R
ravi • solo_traveller • in
3
2026-06-04 • via Nuitee
P
phansalkar • solo_traveller • in
8
Pros:

Location. Breakfast. Service .

2026-05-25 • via Nuitee
M
Mary • family_with_children • in
2
Worst experience.
Pros:

Centrally located

Cons:

We booked three rooms for two days. Checked out within a day. Requested for cancelling a days stay but the hotel staff was very rude and dint oblige. One of the rooms we checked in had poop in d toilet and not flushed. The quilt seemed like a used one and was not even warm enough. The service in the restaurant by Muskaan was worst. She seemed very arrogant and ignored our requests. Worst experience. We left the hotel in a day inspite of booking for two days.

2026-05-20 • via Nuitee
O
ORRI • solo_traveller • il
9
2026-05-11 • via Nuitee
S
Sofya • solo_traveller • ru
9
В целом отличный вариант за свои деньги, лучше вряд ли что-то найдется. Горячую воду дают по часам. На завтраке вроде не
Pros:

Месторасположение супер! Видно и город, и Канченджунгу, до молла (площадь, «центр города») и смотровой площадки 10-15 минут. Отличная еда в ресторане, обед и ужин. Принесли обогреватель, есть горячая вода (по времени).

Cons:

Ощущение, что вообще не подметают номер, какие-то осколки стекла на ковре. Постельное то ли совсем старое, то ли несвежее.

2026-01-02 • via Nuitee
H
Hasti • solo_traveller • gb
9
2025-11-14 • via Nuitee
S
simon • solo_traveller • gb
10
The best place to stay in Darjeeling. Really.
Pros:

What a find. Wonderful room, bed and bathroom. A view over Kanchenjunga, staff who are wonderful and a fantastic restaurant.
The location is perfect - halfway between the Toy Train and Mall Rd.
Absolutely fantastic value.

Cons:

N/A

2025-10-29 • via Nuitee
S
Silberbaum • couple • il
8
2025-10-11 • via Nuitee
K
kashyap • family_with_children • in
6
2025-10-02 • via Nuitee
K
Kumar • family_with_children • in
10
2025-08-27 • via Nuitee
M
medhi • family_with_children • in
9
2025-08-25 • via Nuitee
H
Harold • family_with_children • be
9
2025-08-13 • via Nuitee
M
Manoj • family_with_children • in
4
Pros:

The rooms were spacious, had all amenities and toiletries.

Cons:

Some staff were rude and lacked basic politeness. TV had no channels. I suggest to get it equipped with Netflix and Prime video.

2025-08-04 • via Nuitee
S
Sudeep • family_with_children • in
7
2025-07-22 • via Nuitee
M
Mishra • extended_group • in
8
2025-07-21 • via Nuitee
R
Ranjan • family_with_children • in
3
2025-07-12 • via Nuitee