The North Hill Hotel, Colchester

Hotels
9 (1421 reviews)
51 North Hill , Colchester , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Luggage storage
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean environment
Cons:
Noisy guests
Cold rooms
Limited parking

Categories

Cleanliness
8.39
Generally clean, some minor issues in bathrooms mentioned.
Service
9.36
Staff are friendly and helpful, ensuring good service overall.
Location
9.4
Great central location, convenient for all activities.
Room Quality
8.85
Rooms are cozy and comfortable; some need maintenance.
Amenities
8.88
Basic amenities present, but some guests experienced issues.
Value for Money
9.34
Good value for the location and price.
Food and Beverage
8.39
Breakfast quality varied, with some guests expressing disappointment.
Overall Experience
9.36
Positive overall experience despite minor issues, meets expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:48

Property Description

Luxurious Accommodation and Dining
The North Hill Hotel in Colchester offers luxurious bed and breakfast accommodations in Britain’s oldest town. The well-appointed rooms and suites, along with the high-quality bistro restaurant, provide a comfortable and upscale stay for guests.

High-Quality Amenities
Each room at the North Hill Hotel is equipped with modern amenities such as a flat-screen TV, telephone, and tea/coffee facilities. The en suite shower room includes complimentary toiletries, ensuring a convenient and pleasant stay for all guests.

Convenient Location for Exploring
Located just off the High Street and a short drive from the train station, the hotel offers easy access to explore Colchester and its surroundings. With central London and the Essex and Suffolk coast within reach, guests can easily venture out and discover the beauty of the region.

Experience luxury and convenience at the North Hill Hotel - book your stay now for an unforgettable experience!

Important information:

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of GBP 100.

Parking is subject to availability due to limited spaces.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1421 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
P
Paul • couple • gb
4
Just an ok place, nothing jumps out
Pros:

Comfy bed, very powerful shower. Good location for what we needed

Cons:

No air conditioning, only a stand up fan and the room was facing the main road

2026-07-18 • via Nuitee
G
Georgios L. • solo_traveller • cy
10
2026-07-17 • via Nuitee
G
Gordon • solo_traveller • gb
8
2026-07-17 • via Nuitee
B
Ben • solo_traveller • gb
8
2026-07-14 • via Nuitee
C
Carl Puhl • solo_traveller • nl
9
Klassiek hotel
Pros:

Zeer vriendelijke en behulpzame ontvangst. Het hotel was netjes en de kamer was opgeruimd. Ruime kamer met ruime badkamer. Het bed was prima en de ventilator zorgde voor een goede verkoeling. Het ontbijt was degelijk.

Cons:

Toch weer een lange zwarte haar gevonden. De televisie was wat klein, maar vooral zijn locatie was erg ongemakkelijk. De meneer die het ontbijt begeleidde keek erg streng.

2026-07-14 • via Nuitee
C
Catherine • extended_group • gb
7
Good place to sleep and get washed.
Pros:

Clean, simple rooms, with basics done well. Friendly, helpful staff.

Cons:

WiFi pretty slow, breakfast was fine but limited choice.

2026-07-13 • via Nuitee
L
Lisa • couple • gb
2
Cons:

The staff were extremely loud in the morning, having conversations in the corridor to the point where we had to ask them to be more quiet to which they replied "we need to clean the rooms" and continued their conversations. When we came back in the evening, a random man was sleeping on the sofa in the lobby. The bathroom ceiling had evidently had a leak in the past and had stained the ceiling brown. The bathroom floor also didn't seem very clean. The pillows and bedding were very uncomfortable. Overall, this hotel is extremely overpriced and we were very disappointed with our room and experience. The only good thing is the location but I would rather be slightly further out of the centre than come here again.

2026-07-12 • via Nuitee
J
Joseph • solo_traveller • gb
8
2026-07-11 • via Nuitee
L
luisa • family_with_children • ch
7
Buona posizione, buon rapporto qualità prezzo, personale accogliente.
Pros:

Personale gentile e accogliente, buona posizione

Cons:

Stanza piccola e senza aria condizionata ma con ventilatore. Stanza al primo piano senza ascensore e con scale strette tipiche delle case inglesi

2026-07-10 • via Nuitee
L
Luke • couple • gb
9
2026-07-06 • via Nuitee
W
William • solo_traveller • gb
10
2026-07-06 • via Nuitee
I
Irene • solo_traveller • it
8
2026-07-06 • via Nuitee
D
David • couple • gb
1
Didn’t stay as was given a downgraded room double room when paid for a suite
Pros:

The property seemed fine but we booked a queen suite through booking.com then was given a “deluxe double” upon arrival, this was not the room we booked.

Cons:

Don’t book using booking.com for this property as the rooms they are offering g are not the rooms you are booking, also after sorting this out with the property and getting a refund while there booking.com have marked as a no show and now charge my credit card that I need to now fight a robot to try and get back as they can’t understand a simple instruction

2026-07-04 • via Nuitee
M
Martins • solo_traveller • pt
5
Excelente localização, mas com conforto limitado, sobretudo em dias de muito calor.
Pros:

A localização foi o ponto mais positivo da estadia. Havia bons restaurantes nas proximidades e era fácil deslocarmo-nos pelo centro. É uma opção prática para quem procura ficar bem localizado.

Cons:

O alojamento não pareceu estar preparado para temperaturas muito elevadas: o quarto ficava muito quente e não tinha ar condicionado. Além disso, tanto o quarto como a casa de banho eram bastante pequenos, e a janela dava para uma estrutura de vidro, o que tornava o espaço menos agradável.

2026-07-02 • via Nuitee
R
Robbie • solo_traveller • gb
8
2026-07-02 • via Nuitee
L
Liam • couple • gb
10
Pros:

Clean,tidy and welcoming.

The staff was super friendly!

2026-07-01 • via Nuitee
D
David • solo_traveller • gb
8
2026-06-30 • via Nuitee
R
Ryan • couple • gb
2
2026-06-29 • via Nuitee
T
thomson • solo_traveller • gb
8
Good value hotel
Pros:

Very friendly staff, nice modern hotel..very good value for money

Cons:

Had standard double room which needed a tidy up.
Paint peeling off the wall in one area and scuffs on skirt board just need a lick of paint to freshen..the room was baking hot but a fan was provided.
The excess heat was beyond their control

2026-06-29 • via Nuitee
J
John • solo_traveller • gb
8
Staff made my stay easy
Pros:

Friendly, helpful staff

Cons:

It was very hot weather, the room was hot even with a fan. The room was quite small

2026-06-28 • via Nuitee