Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Luggage storage
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities
Inconvenient room layouts

Categories

Cleanliness
8.31
Multiple reviews highlighted issues with cleanliness, including dirty rooms and dusty conditions.
Service
9.99
Guests frequently praised the friendly and helpful staff across several reviews.
Location
9.82
The location was frequently described as excellent and convenient for activities.
Room Quality
7.77
Reports of outdated rooms and uncomfortable beds impacted the overall quality perception.
Amenities
8.79
Some amenities were appreciated, but there were complaints about insufficient provisions.
Value for Money
8.25
While some found it reasonable, others thought the room conditions did not justify the cost.
Food and Beverage
9.31
The restaurant received positive notes, though not all guests dined there.
Overall Experience
9.77
Despite some issues, many guests expressed a desire to return, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:16

Property Description

Luxurious Accommodation

Lock and Key Boutique Hotel - Duke Street offers a luxurious stay in Liverpool with well-appointed rooms featuring modern amenities like flat-screen TVs and private bathrooms. Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable and hassle-free experience.

Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of British and Italian cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate, making dining a highlight of your stay.

Prime Location

Conveniently located near popular attractions like Albert Dock and Liverpool Central Station, Lock and Key Boutique Hotel - Duke Street is the perfect choice for travelers looking to explore the vibrant city of Liverpool. Don't miss out on experiencing the best of Liverpool, book your stay now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 8.25
Food and Beverage: 9.31
Overall Experience: 9.77
N
Nadine • family_with_children • gb
10
Fantastic
Pros:

Everything

Cons:

Nothing to complain about

2026-09-19 • via Nuitee
A
Andrew • couple • gb
10
Couldn’t fault the place in fact I’m booking again right now
Pros:

Iwe liked everything

Cons:

Nothing negative to say I loved it

2026-09-17 • via Nuitee
W
Wayne • solo_traveller • gb
8
2026-09-17 • via Nuitee
N
Nat • solo_traveller • gb
7
Great location, super friendly reception lacking on a few things...
Pros:

Reception were very friendly and chatty

Cons:

There was no lounge/bar area and my room although comfortable had a window with a brick wall directly in front of it, the bathroom overhead lighting could have been closer to the mirror and the TV only had very basic channels - I watched re-runs of Bake Off with Matt Lucas and Noel Fielding which was entertaining if 10 years old!

2026-09-15 • via Nuitee
P
Paul • solo_traveller • gb
7
Pros:

Location was great. Price was good and the staff were lovely.

Cons:

Not a lot. Probably wouldn't stay for more than a few nights because there's not much in the way of services but I don't think its a long stay place anyway.

2026-09-08 • via Nuitee
A
Alessio • solo_traveller • it
5
2026-09-08 • via Nuitee
D
Debotte • couple • gb
8
Our stay was amazing the only problem was the stairs as we both ha copd so was a struggle. Other that that everything wa
Pros:

It felt very homely

Cons:

Just no lift

2026-08-20 • via Nuitee
D
Dunn • solo_traveller • gb
10
2026-08-19 • via Nuitee
P
Patrick • couple • gb
10
2026-08-17 • via Nuitee
R
Rachel • couple • au
8
It was a fabulous stay, we would stay again!!
Pros:

Location and the room was nicely decorated.

Cons:

The alley outside & listening to drunk people throwing up!! Not the hotels fault, just a noisy Saturday night

2026-08-16 • via Nuitee
T
Tony • couple • gb
8
Lovely staff
2026-08-16 • via Nuitee
L
Laura • couple • gb
8
2026-08-14 • via Nuitee
E
Ellis • solo_traveller • gb
10
Pros:

Lovely room

2026-08-14 • via Nuitee
D
Duncan • solo_traveller • gb
8
A nice place in the centre of the City
Pros:

The location is in the centre of the city so you can walk to most of the city's attractions, shopping and night-time attractions. It is in converted Georgian houses and is nicely decorated. Duke Street is very "urban", with mixed use of premises as well as other hotels and apartments.

The room was a good size and the bed comfortable.

The staff on reception were great. The duty mananger was very attentive when I had a problem with the TV.

Cons:

I was on the top floor. It was a hot day and my room was very hot. There was no a/c just a fan which was about as effective as a hamster's cage at moving air around. At a different time of the year it might not be a problem.
Don't open the net curtains! The view at the back of the building is grim.

2026-08-12 • via Nuitee
H
Hanan • couple • ae
9
Pros:

الموقع و تعامل الموظفيين

2026-08-12 • via Nuitee
R
Rohan • couple • gb
10
Perfect
Pros:

The style of the rooms

Cons:

Nothing

2026-08-11 • via Nuitee
B
Bonometti • solo_traveller • it
8
2026-08-11 • via Nuitee
P
Pamela • extended_group • gb
8
Brilliant
Pros:

Friendly staff

2026-08-11 • via Nuitee
D
Dylan • couple • gb
10
Definitely worth it
Pros:

Friendly staff
Easy to find
Around everything and still quiet
Velux ceiling window was nice
Close to the docks

Cons:

Couldn’t complain polite staff clean rooms

2026-08-10 • via Nuitee
H
helene • couple • gb
8
Great location, ratio price/quality
Pros:

Great location, very clean, spacious rooms. People working at the hotel are very welcoming and professional.

Cons:

One of our rooms was on the last floor (under the roof) and it was quite hot.

2026-08-09 • via Nuitee