Hotel Imaz

Hotels
8.7 (85 reviews)
Kale Nagusia, 27 , Segura , ES

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise disturbances
Limited food options

Categories

Cleanliness
8.44
The hotel is generally clean, but some reviews mentioned issues with dirty floors in certain areas.
Service
9.41
Staff were described as incredibly friendly and helpful throughout the reviews.
Location
8.95
Well-located for activities with a charming setting in a beautiful region.
Room Quality
8.4
Rooms are generally comfortable, but some found them small and uncomfortable mattresses were noted.
Amenities
8.93
Amenities were generally satisfactory, though some found the options limited.
Value for Money
8.39
Some reviews noted poor value for certain services, like limited restaurant options.
Food and Beverage
7.94
Feedback highlighted limited variety in food options available at the restaurant.
Overall Experience
9.11
Most guests had a positive overall experience despite some noise and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Mountain Views and Culinary Delights

Located in the heart of Segura, Hotel Imaz offers a stunning terrace with mountain views. Indulge in delicious local cuisine at the on-site restaurant and savor a delightful a la carte breakfast.

Comfortable Rooms with Modern Amenities

Each air-conditioned room at Hotel Imaz features a flat-screen TV for entertainment. Enjoy the convenience of free toiletries and a hairdryer to enhance your stay.

Convenient Location for Exploring

Explore nearby attractions with San Sebastián and Vitoria-Gasteiz just a short distance away. With San Sebastián Airport within reach, Hotel Imaz is the perfect choice for your next getaway.

Experience the beauty of Segura at Hotel Imaz - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 85 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 9.11
P
Petr • solo_traveller • cz
8
Good choice
Pros:

Rooms were clean and confortable, staff was friendly and check-in and check-out proceeded without any problem. Breakfasts choice is not so big, but quality of food is great and I was really happy they make freshly pressed orange juice.
Big plus is a restaurant, where it is possible to have a dinner.
Nearby is free parking.

Cons:

I missed fridge a bit. It wasnt easy to communicate in English. In the evenings it was loudy at the street, but no problem during the nighz.

2026-09-14 • via Nuitee
R
richard • couple • fr
9
2026-09-13 • via Nuitee
M
Marc • solo_traveller • es
9
2026-09-04 • via Nuitee
M
María jose • solo_traveller • es
9
2026-08-31 • via Nuitee
R
Rumen • couple • bg
9
2026-08-30 • via Nuitee
J
Jordi • family_with_children • es
9
Plenament satisfactòria.
Pros:

La proximitat d'au aparcament públic i gratuit és un avantatge.

Cons:

A la nit se sentien sorolls intermitents com si la vàlvula de la cisterna d'un wc perdés aigua i la cisterna s'anés reomplint de tant en tant.

2026-08-28 • via Nuitee
A
Amelia Jane • solo_traveller • es
10
2026-08-23 • via Nuitee
L
Luis • extended_group • es
10
2026-08-17 • via Nuitee
A
Alfonso • solo_traveller • es
9
Sin dudarlo
Pros:

La funcionalidad, comodidad, limpieza de las habitaciones.
El trato del personal excepcional

Cons:

Todo estuvo muy bien

2026-08-16 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-08-11 • via Nuitee
C
Choa • solo_traveller • es
10
Pros:

Estuve 1 semana por trabajo, el trato fue increíble el personal muy amable y el desayuno espectacular.
Sin duda volveré a repetir.

2026-08-08 • via Nuitee
I
IRENE • solo_traveller • es
7
2026-08-05 • via Nuitee
G
Grace • couple • es
8
Hermoso y cómodo
Pros:

Moderno y tecnológico

Cons:

Precio, al pueblo me parece un poco alto

2026-07-22 • via Nuitee
G
Gaelle • solo_traveller • fr
1
A fuir
Pros:

Le lit est confortable

Cons:

2 nuits pour 240€. Trop cher pour ce que c’est.
Rien à faire / voir dans le village. J’ai été suivie le second matin par un homme qui était devant le café voisin quand je suis sortie de l’hôtel. Je déconseille cet hôtel aux femmes seules.
Pas d’eau chaude dans la douche de la 106 alors qu’il y en a au lavabo. J’ai testé toutes les positions du robinet et j’ai attendu mais l’eau qui était tiède au début restait froide. Pas de réponse à mon message le premier soir. Apres le message du second soir (envoye dans la nuit), ils m’ont téléphoné à 9h30 du matin, me réveillant alors qu’ils annoncent qu’on peut quitter la chambre à midi. J’ai supposé que leur appel visait à libérer la chambre plus tot car je ne pense pas qu’ils avaient l’intention de me monter une baignoire d’eau chaude !
Absence de pression dans la douche
La Clim est bruyante, tout comme la chasse des toilettes qui met du temps à se remplir.
Le premier soir, j’ai constaté que la climatisation était programmée sur 24 degrés, trop froid pour moi. Je l’ai programmée à 26 degrés pour éviter d’avoir trop froid le second soir. Lorsque je suis arrivée le second soir, elle était à 23 degrés !

2026-07-13 • via Nuitee
E
Elisabetta Cuppini • solo_traveller • it
8
Pros:

Location molto tranquilla

2026-07-09 • via Nuitee
F
Fernandez • solo_traveller • es
8
Excelente relacion calidad/precio y muy comodo
Pros:

Excelente Ubicación y la comodidad y modernidad de las habitaciones, aparcamiento gratuito al lado del hotel

Cons:

No he visto nada que no me gustara

2026-07-06 • via Nuitee
A
ANDREA • family_with_children • es
10
2026-06-28 • via Nuitee
M
Marcel • couple • ch
8
2026-06-14 • via Nuitee
M
Marcel • couple • us
6
Very basic and even for the price would probably book elsewhere next time.
Pros:

Would say price / value might be correct, but not a hotel I would choose again even for the value, it was just very basic in a very small isolated town.

Cons:

The location is right at the town center where it seems the whole town meets in the afternoon, playing football and very loud. The bar at the ground floor is more like a pub for the locals but without the pub atmosphere, just very basic a simple. We were looking for breakfast next morning but the lady just arrive at 9:15am and opened a door in the basement, we decided to go to the "bakery" 20 meters next to the hotel, I think with that we seen the whole town already.

2026-06-07 • via Nuitee
A
Alejandro • solo_traveller • es
10
2026-05-20 • via Nuitee