Hotel Kapu, Puebla

Hotels
•
KAO
8.2 (113 reviews)
Blvd. Norte 4228 , Puebla , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Value for Money
Cons:
Noise from other guests
Lack of restaurant service
Room comfort issues

Categories

Cleanliness
8.28
Multiple reviews mentioned good cleanliness.
Service
9.25
Excellent service and friendly staff noted in multiple reviews.
Location
8.29
Location received mixed feedback but generally considered accessible.
Room Quality
7.74
Some guests noted issues with room comfort and noise.
Amenities
8.27
Basic amenities mentioned, standard for hotel tier.
Value for Money
8.73
Good value perceived due to price and quality.
Food and Beverage
6.28
No restaurant service available was noted as a downside.
Overall Experience
8.75
General satisfaction communicated in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Convenient Location: Hotel Kapu is strategically situated in front of the CAPU Puebla Bus Station, making it easily accessible for travelers. Within a short 15-minute drive to the 5 de Mayo Industrial Park, it is an ideal choice for business guests.

Modern Amenities: The rooms at Hotel Kapu are designed with modern décor and equipped with essential amenities such as a fan, cable TV, telephone, and a private bathroom with a shower. Stay connected with complimentary Wi-Fi available in all rooms.

Nearby Attractions: Explore the vibrant city with ease as the hotel is just a 5-minute drive from Puebla Zócalo Square and in close proximity to the Main Theater and Los Fuertes Historic Centre. For travelers, the Puebla International Airport is only a 25-minute drive away.

Experience comfort and convenience at Hotel Kapu. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 113 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 6.28
Overall Experience: 8.75
H
Humberto • solo_traveller • mx
10
Pros:

Ubicación y habitación agradable

Cons:

Sin palabras

2026-05-31 • via Nuitee
G
Garcia Garduño • solo_traveller • mx
7
2026-05-23 • via Nuitee
C
Carlos Palazioz • solo_traveller • mx
9
Pros:

Ubicación,precio y excelente atención del personal de turno de tarde

Cons:

Nada todo bien

2026-05-18 • via Nuitee
M
Miguel Belsain • solo_traveller • mx
9
2026-05-13 • via Nuitee
N
NEMORIO • solo_traveller • mx
9
Pros:

Todo bien

Cons:

No enviaron factura solicitada

2026-05-09 • via Nuitee
N
NEMORIO • solo_traveller • mx
9
Pros:

Todo bien y muy agradecidos por las atenciones

Cons:

Silicite una factura y nunca llego

2026-05-09 • via Nuitee
G
Gabriela • extended_group • mx
9
Hace su funcion solo para descanso rapido.
Pros:

La ubicacion.

Cons:

No tienen ventanas.

2026-05-05 • via Nuitee
M
Milena • solo_traveller • mx
6
Pros:

En general es un buen lugar para descansar si es solo lo que necesitas, tiene detalles mínimos del cuidado de instalaciones. Es buen lugar,agradable y cumple con lo indispensable

Cons:

Relación precio podría ser mejor y aislación acústica, como pagan por hora unas habitaciones ayudaría mucho eso

2026-05-05 • via Nuitee
Y
Yina • couple • mx
10
Pros:

Cómodo y cercano a la central de autobuses

2026-05-04 • via Nuitee
S
solecito • solo_traveller • mx
10
Pros:

Todo

Cons:

Un poquito dura la cama

2026-04-26 • via Nuitee
K
Karla • solo_traveller • mx
10
2026-04-21 • via Nuitee
C
Cristina • solo_traveller • mx
8
Pros:

La tranquilidad del lugar

2026-04-20 • via Nuitee
G
Guillermo Javier • solo_traveller • mx
10
Recomendable
Pros:

Ubicación, limpieza y buena atención

2026-04-20 • via Nuitee
I
Israel • solo_traveller • mx
8
Pros:

La atención

Cons:

Podrían mejorar la calidad de camas y cabecera.

2026-04-16 • via Nuitee
S
SAUL • couple • mx
8
2026-04-08 • via Nuitee
O
Oscar Eduardo • family_with_children • mx
9
Pros:

Las habitaciones son muy acogedoras y resultan ideales para descansar. Cuentan con servicios como internet y televisión. Asimismo, el personal destaca por su atención; olvidé un teléfono en la habitación al retirarme y amablemente me contactaron para informarme que lo tenían resguardado.

Cons:

Habitación muy pequeñas.

2026-04-06 • via Nuitee
Z
Zay ojeda • family_with_children • mx
10
Pros:

La ubicación

2026-03-30 • via Nuitee
J
Jorge • extended_group • mx
7
Limpieza y atención buenas , muy pequeño, sin ventilacion y ventana
Pros:

Ubicación , atención del personal

Cons:

El tamaño, exageradamente pequeño y sin ventilacion , no tienen ventana al exterior

2026-03-10 • via Nuitee
J
JONATHAN EDUARDO • extended_group • mx
5
2026-03-10 • via Nuitee
C
Christian Omar • couple • mx
8
Perfecta relación calidad-precio
Pros:

La ubicación y los precios

Cons:

Las camas son algo incómodas pero se entiende por la calidad-precio

2026-02-26 • via Nuitee