Hotel Jakarta Amsterdam

Hotels
•
WestCord Hotels
9 (7628 reviews)
Javakade 766 , Amsterdam , NL
+31 20 236 0000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent spa, swimming pool and sauna
Outstanding breakfast (extensive, high-quality)
Friendly and welcoming staff (special mention of front desk)
Great location near train/tram/port for easy city access
Attractive architecture, hotel ambiance and garden
Clean, well-kept rooms; bathtubs available
Cons:
Gym equipment outdated and crowded with non-guests
Occasional service lapses: lack of greeting and staff gossip at breakfast
Some rooms are small, have noise issues or limited storage
Limited vegan/vegetarian breakfast options; coffee too strong for some
Cleaning policy/towel reuse complaints from one guest
Bus stop no longer directly in front / rooftop access limited at times

Categories

Cleanliness
9.5
Multiple reviews explicitly state rooms were perfectly clean and the hotel’s cleanliness was praised; one guest mentioned damp towels/housekeeping frequency as a minor issue.
Service
9
Service is frequently praised (friendly staff, special mention of Britt at reception), but a few reports note poor greetings and staff chatting/loud laughter at breakfast.
Location
9.3
Many guests highlight an excellent location (near train/tram, port and easy access to city center); a few note it can be slightly far from the CBD or that a bus no longer stops directly by the hotel.
Room Quality
8.2
Some guests enjoyed spacious, well-scented rooms and bathtubs; others reported small room size, utility/condition issues, noise and limited storage in open bathrooms.
Amenities
9.2
Spa, swimming pool and sauna receive high praise and spa treatments are called exceptional; hotel bar, restaurant and garden are positives, though the gym equipment and crowding/usership were criticized.
Value for Money
8
Mixed signals: several guests feel the hotel fully deserves five-star status, while at least one review states the offering isn’t optimal for the price (and mentions cleaning policy issues).
Food and Beverage
9.3
Breakfast is repeatedly described as spectacular, extensive and high-quality; minor negatives include limited vegan/vegetarian choices and coffee considered too strong by some.
Overall Experience
9.5
Overall stays are described as amazing with guests planning to return; small negatives (gym, occasional service lapses, some room issues) did not outweigh the positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Luxurious Rooms with Indonesian Influence
Hotel Jakarta Amsterdam offers 200 luxurious rooms with an Indonesian twist, providing a unique and cultural experience for guests. Most rooms feature a balcony with stunning views over the river IJ and the central station, blending comfort with picturesque scenery.

Culinary Delights at Café Jakarta and Sky Bar Malabar
Indulge in a culinary journey at Café Jakarta, offering a delightful selection of breakfast, lunch, and dinner options. For a more elevated experience, visit the sky bar Malabar on the 8th and 9th floor, where you can enjoy a refreshing drink while taking in panoramic views of the city.

Wellness and Relaxation by the River IJ
Unwind and rejuvenate at the hotel's wellness center and swimming pool, boasting scenic views of the river IJ. Whether you're looking to relax after a day of exploring or simply pamper yourself, this tranquil setting provides the perfect escape.

Experience the perfect blend of luxury, culture, and relaxation at Hotel Jakarta Amsterdam. Book your stay now and immerse yourself in the charm of this sustainable riverside retreat.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

9
Based on 7628 reviews
Cleanliness: 9.5
Service: 9
Location: 9.3
Room Quality: 8.2
Amenities: 9.2
Value for Money: 8
Food and Beverage: 9.3
Overall Experience: 9.5
E
Edouard • couple • ca
9
2026-10-31 • via Nuitee
I
isabelle • couple • fr
10
2026-10-30 • via Nuitee
Z
Zhang • solo_traveller • au
10
This hotel worth a five star!
Pros:

The spa, swimming pool and sauna are the best!!!!! I'll definitely come back!

2026-10-30 • via Nuitee
K
Kelly • couple • gb
10
2026-10-30 • via Nuitee
ΔΕΜΠΕΛΗΣ • couple • gr
10
Ήταν υπέροχα , κατάλυμα και το μέρος
Pros:

Ήταν καταπληκτικά

Cons:

Θα ήθελα να παρέχει εμφιαλωμένο νερό, κάτι που δεν ήταν πρόβλημα διότι υπήρχε νερό στο ξενοδοχείο

2026-10-29 • via Nuitee
C
Corina • couple • de
10
Pros:

Die Öffnungszeiten des Wellnessbereich waren sehr gut.
Das Frühstück war umfangreich und gut.

2026-10-28 • via Nuitee
A
Abdulrahman • couple • sa
8
2026-10-28 • via Nuitee
N
Nasser • couple • ae
10
الفندق صراحة يستحق ان يكون ممتاز بجدارة كل شيء فيه ممتاز و انا انشاءالله ساعود اليه في اقرب فرصة
Pros:

الموقع و النظافة و حسن تعامل الموظفين و كل شيء في الغرفة

Cons:

لا شيء

2026-10-27 • via Nuitee
G
Gulriz esma • couple • tr
8
Need tı be re-processed
Pros:

Clean, frıendly staff

Cons:

Food, conditions, utulity at the room, sıze of the room , sound ın the room . Size of the gym rıom, lobby

2026-10-27 • via Nuitee
B
Bettina • couple • de
10
Pros:

Außergewöhnliches Haus, durchdachte Architektur
Gute Lage zum Bahnhof

2026-10-26 • via Nuitee
K
Kadir Kagan • couple • tr
10
2026-10-26 • via Nuitee
G
Guðni • family_with_children • is
9
2026-10-26 • via Nuitee
B
Beyerlein • family_with_children • de
10
We had an amazing city/spa autumn break and will definitely come back.
Pros:

Our room was spacious, perfectly clean, and smelled amazing. Location made exploring so easy, as public transport was highly accessible and got us into the city center within minutes. Breakfast was a spectacular five-star experience—we loved the healthy choices and the high-end tea assortment.
Staff truly made us feel at home. Everyone from the breakfast welcome to the spa reception was incredibly friendly. We want to give a special mention to Britt at the front desk, who gave us a wonderfully warm welcome and the best restaurant tips. We also used the spa every day and want to praise the spa manager/masseuse for delivering exceptional massages.
The interior and ambiance created the perfect holiday escape, topped off by excellent cocktails. While we were sad to miss out on the rooftop on our last evening due to a private company event, we had such a memorable time that we are already planning our next visit.

Cons:

The gym experience could be improved by updating some of the machinery and managing the high volume of non-guest users who crowd the facility in the morning

2026-10-26 • via Nuitee
K
KATSUHIKO • solo_traveller • jp
5
バスタブがあったから宿泊したでけ。
Pros:

バスタブがあったこと

Cons:

Face to faceでの挨拶もなく、ゲストをゲストとも思っていない、
特に朝食時には食事している近くで、スタッフ同士の私語での大きい笑い声が聞こえ不愉快。

2026-10-25 • via Nuitee
M
Marc • couple • ch
9
Pros:

Sehr schönes Hotel, schöne Bar und sehr gutes Restaurant. Sehr nettes Personal, schöne Zimmer. Der Garten im Hotel ist sehr schön. Nicht weit vom Bahnhof

2026-10-25 • via Nuitee
J
Jones • family_with_children • us
10
2026-10-23 • via Nuitee
V
Volker • family_with_children • de
9
Pros:

Toller Service, gute Lage

Cons:

Frühstück könnte mehr Abwechslung vertragen. Bahn Anbindung nicht optimal.

2026-10-23 • via Nuitee
A
Andres • family_with_children • cl
9
Pros:

Amazing breakfast and hotel architecture

Cons:

there used to be a bus that left you in front of the hotel, now you need to walk through the bridge

2026-10-23 • via Nuitee
R
Rosa • couple • au
7
Comfortable
Pros:

Close to the port n all the gardens inside the property

Cons:

Was a bit far from cbd

2026-10-23 • via Nuitee
D
Daniella • couple • ch
10
Pros:

L'hôtel est magnifique. Il dégage une ambiance zen et chaleureuse . Le petit-déjeûner est plus que parfait. Il faut marcher à peine 5 min pour être à l arrêt du tram et en deux Stations vous êtes au centre. Merci pour le petit mot et les viennoiseries pour les 18 ans de ma fille

2026-10-22 • via Nuitee