Boathouse Hotel

Hotels
7.9 (1526 reviews)
30 Shamrock Way, Hythe Marina , Hythe , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Condition
Amenities Require Maintenance

Categories

Cleanliness
7.6
There were small 'luggage-scuff-marks' on the bedroom wall and other areas; noted cleanliness generally.
Service
8.6
Staff were very accommodating, friendly, and polite according to multiple reviews.
Location
9.1
Location consistently praised across several reviews as perfect and convenient.
Room Quality
7.1
Several rooms were described as tired and in need of maintenance, with issues noted.
Amenities
6.6
Fridge noise and several amenities requiring maintenance were mentioned.
Value for Money
8.1
Generally considered good value, especially for the location.
Food and Beverage
8.1
Breakfast was highlighted as great in multiple reviews.
Overall Experience
8
A reasonable overall experience despite some noted issues, suggesting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:48

Property Description

Waterfront Location at Hythe Marina
Experience the tranquility of the waterside at Boathouse Hotel, offering modern rooms with stunning marina views and free Wi-Fi.

Gourmet Dining Experience
Indulge in locally sourced dishes at our restaurant and unwind at the waterside bar, enjoying the serene atmosphere.

Convenient Access to Attractions
Explore the charming town of Hythe, with shops and dining a short walk away, or venture to the picturesque New Forest just 2 miles from the hotel. Easy access to Southampton makes Boathouse Hotel the perfect base for your coastal getaway.

Book now for a relaxing stay by the water and exceptional service at Boathouse Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1526 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 6.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
P
Peter • family_with_children • gb
10
One of the best hotels I have ever been to!
Pros:

Excellent hotel, superb location, Nice atmosphere!
The hotel was suffering from a problem with a piece of equipment. This was very well handled - the staff did all they could and we had a very pleasant stay.

Cons:

Nothing - no complaints whatsoever!

2026-10-17 • via Nuitee
S
Sebastian Badenberg • couple • de
7
Pros:

Die Lage ist super!

Cons:

Das ganze Hotel ist deutlich in die Jahre gekommen. Wirkt alles eher lieblos.

2026-10-16 • via Nuitee
M
Margaret • family_with_children • gb
10
Excellent stay at The Boathouse
Pros:

Stayed 1 night. Excellent location with amazing views of the marina and the sea in the distance. Staff very friendly. Lovely room (room1). Very clean and spacious with doors onto a large balcony. Huge bed and well appointed bathroom. Lovely well cooked breakfast. Could have easily stayed longer.

2026-10-16 • via Nuitee
C
clare • couple • ca
7
A good basic with a decent restaurant downstairs
Pros:

By the water and a close walk to the village

Cons:

No conditioner!

2026-10-14 • via Nuitee
C
Craig • solo_traveller • gb
10
Lovely location
Pros:

Lovely location good food friendly staff
We had a balcony room and the balcony was really good size great views l

2026-10-14 • via Nuitee
R
Ryan • solo_traveller • gb
9
2026-10-13 • via Nuitee
J
John • extended_group • gb
4
a real disappointment
Pros:

It was a stay of frustrating contrasts.
The actual room accommodation was FIRST CLASS. So that's the UP ! The rooms were terrific.

Cons:

The DOWN bit came in several ways, making the overall stay one that I wouldn't repeat!
In a phone call I was advised by the hotel not to book direct with them but with booking .com. This is where the problems started:
1. booking .com told me, right at the end of the booking process, that the Small double room I wanted [and which the hotel had told me was available, was no longer available] so I had to restart the booking process.
When I got to the hotel they told me that I'd managed to book twice! and that the Small Double had been available.
2. when we tried to book in for dinner we were told that on Sundays [when we were staying] they do a deep cleaning of the eating areas and so the kitchen was shut! When I enquired why this information was not stated within the information on the hotel I was met with an embarrassing silence.
3. The advertised lift wasn't working and hadn't been for some time. The lift had been an essential for us since my father in law is very elderly and going up and down stairs is hard for him. No reason was given as to why this information about a broken lift was not made plain in the hotel's booking and website.
4 I couldn't get hot water for my shower in the morning. It was just tepid at best!
So, a very Up and Down experience with the overall feeling that there was more down than up. Such a shame!

2026-10-13 • via Nuitee
P
Paul • solo_traveller • gb
7
2026-10-12 • via Nuitee
W
Warren • solo_traveller • gb
10
Boathouse hotel comfortable and relaxing
Pros:

Excellent location on the marina . Very relaxing stay staff were pleasant and polite . Food was exceptional 👌

Cons:

Nothing

2026-10-11 • via Nuitee
L
Laura • couple • gb
7
Comfortable, great staff and good food
Pros:

Loved the location

Cons:

When I arrived there was no hot water but the staff soon rectified this

2026-10-11 • via Nuitee
R
Rick • couple • gg
8
Pleasant enough,great chef good beer., no tv in room 6😢
Pros:

Location was great as were most of the staff

Cons:

Breakfast was a joke., if you’re gonna start breakfast at 8 start it at eight, Dont start preparing for breakfast at 8.. also have staff that want to be there.. Tuesday’s girl obviously shouldn’t work in hospitality., the rest were great

2026-10-10 • via Nuitee
D
Darren • solo_traveller • gb
9
Boathouse treasure
Pros:

The size of the room and the facilities within were alot more than we expected

Cons:

To be really critical , the code input for the room doors was a little cumbersome, and some of the flooring and a wall in the bathroom could do with repair, but it was still all clean.

2026-10-10 • via Nuitee
R
Ruth • couple • gb
9
Hotel is relaxing and very near to the town.
Pros:

Hotel is in a lovely location.Clean rooms and comfy bed.Lovely view from the room.Staff were friendly and helpful.

Cons:

There was only 1 glass and 1 spoon for a double room.We only realised we had a continental breakfast included because we read the welcome book.You wouldnt be aware if you hadnt read the welcome book.

2026-10-10 • via Nuitee
N
Nicholas • couple • gb
9
Recommended for an overnight stay, great food and value for money, in a beautiful location
Pros:

Service and attention was top drawer the food, especially the breakfast was exceptional and red hot

Cons:

Room decor was a bit dated and the curtains were hanging rather than hung, lots of clutter under the bed

2026-10-07 • via Nuitee
J
Jake • solo_traveller • gb
10
Really happy to stay here. Will definitely stay again if I'm in the area.
Pros:

The room was spacious and clean, in a nice quiet area. Bed was comfy and shower was good,.

Cons:

The Visitor manual in the room could do with updating re, details of room key card

2026-10-07 • via Nuitee
D
David • couple • gb
7
More or less as expected as we had stayed there before.
Pros:

Beautiful room with superb view over marina.
Comfy beds

Cons:

Staff took too long to serve/sort minor problems (partly because Sunday pm very busy)

2026-10-07 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-19 • via Nuitee
P
Paul • couple • gb
7
Pros:

Location

2026-09-18 • via Nuitee
L
Laura • couple • gb
8
Lovely place for what we needed.. great price, great room, awesome view
Pros:

Lovely location, great price …

Cons:

The fact the gym underneath opened at 6.. and the music was loud enough to wake …

2026-09-18 • via Nuitee
W
Warwick • solo_traveller • gb
4
Poor customer service by reception staff but clean room and good location
Pros:

Good location

Cons:

This being my second short stay at the Boat House Hotel, I was extremely disappointed by the frankly rude reception I received from the bar/reception girl. Whilst I accept I did arrive 20 mins before the 15:00 check in time was given a very abrupt unwelcoming “ Check in time is 15:00 “ ! And then proceeded to smirk at her colleague at the bar as if that gave her great satisfaction!
When I did finally check in just after 15:00 having waited patiently outside the same girl just handed me a piece of paper with numbers on without any eye contact or without any explanation which I assumed was the code for door. So not a very welcoming experience and perhaps I would suggest the said girl has some training in customer service skills as first impressions count ! Other than that the room was clean and the location of hotel perfect.

2026-09-18 • via Nuitee