New Pola hotel

Hotels
•
Independent
7.8 (11 reviews)
Khalid Ben El Walid Street, Luxor, Luxor , Luxor , EG
20-11-10060021

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Facilities

Front entrance ramp
Terrace
Luggage storage
Wheelchair accessible
Elevator
Television in common areas
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Satisfactory amenities
Positive overall experience
Cons:
Mixed cleanliness reviews
Service inconsistencies
Expensive breakfast
Lack of spa services

Categories

Cleanliness
6
Mixed reviews on cleanliness with some guests mentioning issues with cleanliness in the rooms.
Service
6.1
Service received mixed feedback, with some guests praising the staff while others mentioned issues with communication and maintenance.
Location
9
Highly regarded location close to key attractions and amenities.
Room Quality
7.7
Most guests found the rooms spacious and comfortable, with some minor issues reported.
Amenities
8
Satisfactory amenities with a mix of positive and negative comments, including the lack of spa services.
Value for Money
7.4
Mixed opinions on the value for money, some guests felt it was reasonable while others found it expensive for the services provided.
Food and Beverage
7.3
Overall positive feedback on the breakfast and restaurant services, with some suggestions for improvement.
Overall Experience
8.6
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 02:45

Property Description

Recreation Amenities
Enjoy the outdoor pool and rooftop terrace for relaxation and leisure activities.

Dining Options
Satisfy your appetite at the hotel's coffee shop/cafe.

Convenient Services and Facilities
Benefit from luggage storage, laundry facilities, and a safe deposit box. Access a roundtrip airport shuttle and free self-parking.

With a prime location by the Nile in Luxor, New Pola Hotel offers easy access to major attractions such as Luxor Temple and Valley of the Kings. Book your stay now for a memorable experience.

Important information:

  • Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 11 reviews
Cleanliness: 6
Service: 6.1
Location: 9
Room Quality: 7.7
Amenities: 8
Value for Money: 7.4
Food and Beverage: 7.3
Overall Experience: 8.6
A
Asem • solo_traveller • eg
2
Pros:

اعجبني هدوء المكان ومعامله استاذه ماريا

Cons:

تعامل صاحبه الفندق كان غير مريح وفيه تعالي ع النزلاء ده اثر ع تجربتي
التعامل كان فيه غرور وعدم تقدير العميل وايضا لايوجد فطار أو اي خدمات الخدمه ضعيفه جدا

2026-05-10 • via Nuitee
S
Stephan • solo_traveller • fr
7
C’est juste une chambre.aucun service
Pros:

Emplacement,vue splendide

Cons:

Le bruit, pas de petit déjeuner

2026-04-13 • via Nuitee
K
Kaumarjya • solo_traveller • in
8
Stay front of river nile
Pros:

Right in front of the Nile and just a short walk to Luxor Temple! There are plenty of restaurants nearby, and both the room and bathroom were spotless.

Cons:

The room has two single beds, which felt a bit cramped for two adults and kids.

2026-04-12 • via Nuitee
M
Meritxell • family_with_children • es
7
2026-04-10 • via Nuitee
A
Amr • family_with_children • eg
8
Pros:

I like the hotel For a long time And it's very good location And the staff very nice

2026-04-09 • via Nuitee
I
ibrahim • solo_traveller • eg
1
Pros:

Nothing

Cons:

Everything

2026-03-26 • via Nuitee
I
Ismael • family_with_children • es
6
Pros:

Cerca del centro

Cons:

Instalaciones muy viejas y bastante sucios los aseos agua caliente no sale.

2026-03-14 • via Nuitee
M
margherita • family_with_children • it
4
Pros:

La posizione a basta buona vicina al nilo, la stanza da su un giardino come pubblicizzato, però il giardino è più un'area alberata incolta ed è al dilà di una strada trafficata.

Cons:

Già all'ingresso a destra e a sinistra due aree con lavori in corso ben visibili (a cui nessuno stava lavorando). Ingresso decadente e buio. Ci danno due bottigliette di acqua in omaggio come in tutte le strutture, ma a differenza delle altre strutture non ci vengono riofferte gli altri giorni. Gli chiediamo due bicchieri e dopo aver cercato per dieci minuti ci dà due bicchieri di carta. La camera piuttosto triste con dei copriletto rosa chicco. Delle prese presenti ne funzionava solo la metà, una delle quali mezza cadente. Il bollitore pubblicizzato non c'era, ci hanno d'atto quello della reception (nell'albergo probabilmente non c'era nessun altro a parte noi). Il phon a muro datato non funzionava e ce ne hanno dato un altro. Un solo misero rotolo di carta igienica e roba da toeletta per una sola persona (asciugamano, saponetta una misera bustina di bagnoschiuma). La camera era sta probabilmente ridipinta negli anni e si vedeva bene, perché ovunque si potevano vedere schizzi di vernice. Rapporto qualità prezzo decisamente non buono.

2026-03-08 • via Nuitee
J
JOHN JAIRO • family_with_children • co
9
Aceptable
Pros:

La ubicación

Cons:

Muy mala la señal de wafi

2026-03-07 • via Nuitee
M
Monsalve • extended_group • co
10
Pros:

La ubicacion excelente hau lugares cerca donde comer las Piramides quedan a dos cuadras es seguro

Cons:

Un poco las calles levantan mucja tierra pero en general es bueno

2026-03-03 • via Nuitee
E
Eric • solo_traveller • us
1
2026-03-01 • via Nuitee
N
Normunds • family_with_children • gb
10
2026-02-28 • via Nuitee
C
Cristina • family_with_children • it
6
Bella la posizione
Pros:

Bella la vista del Nilo dal terrazzo della camera, letti comodi, frigo in camera funzionante, mobili un po' vetusti

Cons:

Necessita di un restauro, hall buia, un hotel di altri tempi... Difficoltà di comunicaIone con il personale in reception che non parlava inglese

2026-02-14 • via Nuitee
B
Baraka69 • family_with_children • gb
10
Pros:

Walking distance to Luxor temple. Comfortable rooms. Close proximity to restaurants. Pool on roof

Cons:

Everything was good 👍

2026-02-11 • via Nuitee
T
Thulare Lawrance • family_with_children • za
2
It was a terrible stay.
Pros:

The receptionist tried her best to welcome and accommodate my family

Cons:

The hotel is generally unclean, the lift is quite old, it appeared that there was some construction happening right next to our room, bath tubs are old and dirty, and there was no hot water in the morning

2026-01-27 • via Nuitee
G
GABRIELLE • couple • fr
6
2026-01-27 • via Nuitee
J
john • family_with_children • gb
3
Pros:

Rooftop pool was quiet. Nice to sit and relax with a great view. Breakfast was served by one of the staff who was helpful.

Cons:

The room was basic and run down. The safe didnt work, the telephone in the room was disconnected, the hot water for the shower didnt always work. Most of the staff were not very friendly and unhelpful, most didnt understand English.

2026-01-21 • via Nuitee
I
Ibrahim • family_with_children • us
8
2026-01-19 • via Nuitee
B
Baraka69 • family_with_children • gb
10
My Go To Hotel in Luxor
Pros:

I’ve stayed at the New Pola Hotel numerous times and it’s always my first choice when visiting Luxor. The rooms are comfortable and clean, and on this visit we had a lovely room with a view of the Nile, which made our stay extra special.
The staff are friendly and welcoming, and the hotel is in a great location, within walking distance of Luxor Temple and a variety of restaurants. I especially recommend the Italian restaurant Pizza Roma and Sunrise, both just a short walk away.
I stayed here with my daughter and felt very comfortable throughout our stay. Breakfast costs a little extra, but it’s generous and good value. Overall, a reliable, comfortable hotel that I happily return to every time I’m in Luxor.

Cons:

Everything was 👍

2026-01-15 • via Nuitee
Z
Zakaria • solo_traveller • be
5
Good view
Pros:

Beautiful view on the Nile

Cons:

Staff reception is rude , furniture are old , doors doesn’t close properly

2026-01-10 • via Nuitee