The Green Dragon Hotel

Hotels
Bespoke Hotels
7.5 (3077 reviews)
Broad Street , Hereford , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Tired rooms
Poor food quality

Categories

Cleanliness
6.89
Several reviews indicate rooms feeling tired and issues with bathrooms.
Service
8.36
Positive mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Many reviews highlight the excellent location near city center and attractions.
Room Quality
6.85
Some rooms were described as outdated and not matching luxury expectations.
Amenities
8.38
Good facilities were mentioned, but issues with heating and breakfast quality noted.
Value for Money
6.34
Multiple reviewers mention overpricing and dissatisfaction with room conditions.
Food and Beverage
6.39
Complaints about breakfast provided and quality.
Overall Experience
7.86
Mixed overall sentiments with potential for improvement but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:29

Property Description

Historical Charm and Modern Comforts
Discover the allure of The Green Dragon Hotel, a 16th-century coaching inn located near Hereford Cathedral. Revel in the blend of historical charm and modern comforts, boasting free Wi-Fi and elegant en suite rooms with flat-screen TVs and high ceilings.

Dining and Relaxation
Indulge in a delightful culinary experience at the oak panelled hotel restaurant, serving breakfast, lunch, and dinner daily. Unwind at the cocktail bar or the Garrick Lounge, offering a selection of drinks, snacks, and afternoon tea for a perfect retreat within the city centre.

Convenient Location
Situated in the heart of Hereford, The Green Dragon Hotel provides easy access to local attractions and amenities. With Hereford Rail Station just a 10-minute drive away, convenience is at your doorstep.

Book your stay at The Green Dragon Hotel for an unforgettable blend of history, luxury, and convenience.

Important information:

There is a limited car park and is operated on a first-come-first-served basis.

If using a Sat Nav please use the car park postcode HR4 0BU.

Please note that payment must be from the original card, and the cardholder must be present. Guests are advised if they cannot provide the same card that was used to make the booking, payment will either be required from a new card or e-mail authorization from the cardholder must be provided at time of booking.

Guests are required to show a photo ID card upon check-in if paying by cash.

For bookings of 6 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 3077 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 8.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 7.86
A
Anthony couple gb
8
Good location for the city and cathedral. Room could have been better
Pros:

Location very central for access to the city.. Breakfast buffet/ order option was good.

Cons:

We had asked for a bathroom with walk-in shower which then caused us to be down graded with only approximately £11 per night reduction which we are waiting for from Booking.com. The rooms do not have air-con but the hotel provided two fans because of hot weather. The decoration in the room somewhat dated with anyglypta wallpaper and I had to report ill fitting or broken bedside lampshades. We had to park on the NCP car park at £10 per day

2026-08-15 via Nuitee
R
Rhodes extended_group gb
8
Pros:

Bed and linen of very nice quality. Breakfast ingredients also high quality.

2026-08-14 via Nuitee
C
Chris solo_traveller gb
10
2026-08-14 via Nuitee
J
Jayne couple gb
8
excellent room, staff and location
Pros:

room, staff and location excellent

Cons:

breakfast is far too expensive
hallways could do with brightening up

2026-08-13 via Nuitee
I
Ian couple gb
9
2026-08-12 via Nuitee
K
Karen couple za
4
Pros:

I booked for my father and his wife. They said the room was hot and stuffy -at the back of the hotel and that breakfast was poor.

2026-08-12 via Nuitee
R
Roy couple gb
8
The stay was enjoyable.
Pros:

Location for restaurants and bars

Cons:

Breakfast on Tuesday morning. The english hot buffet had very little hot food. It was a little busy and at times there were no sausages, bacon, hash browns, eggs and for £18.50 it was a little disappointing. The waitresses did their best and were hard working, but the kitchen should have been aware of the number of guests and be able to cater for them.

2026-08-12 via Nuitee
C
Clare couple gb
4
We would not stay here again.
Pros:

Location. Light and airy breakfast room. Very large bedroom and comfortable bed.

Cons:

Lacklustre reception at check in. Cold water in bathroom sink almost non existent. Very noisy with bins being emptied at 04.45. Breakfast buffet empty at 08.30 and not very interested reception from staff when I asked if stocks were to be replenished.

2026-08-11 via Nuitee
A
Arthur couple gb
5
Given the limited options in Hereford the Green Dragon was on for a night but the photos on Booking.com must be from a l
Pros:

Not a lot. Tired decor. No air con. The fan in the room was barely functioning and covered in dust.

Cons:

See above.

2026-08-11 via Nuitee
L
Lisa extended_group gb
6
Well located hotel with elegant public spaces and good food but rather tired looking rooms.
Pros:

A well located historic property in the heart of Hereford.

Cons:

Rooms and bathrooms were rather tired.

2026-08-09 via Nuitee
I
Ian49 solo_traveller gb
4
Dissapointment
Pros:

The location is good.

Cons:

The hotel has changed for the worst, it used to be a classy, first class hotel. Unfortunately the foyer and reception area is grubby and tired looking, there is no atmosphere and nothing flows. The bed is the most uncomfortable we have ever slept in. On arrival the receptionist was not welcoming or professional, didn't say anything about breakfast and never smiled at all. The area behind reception was awful, it is dark with no sense of decor and it was a struggle for staff to get off the chair. It was such a disappointment as we were looking forward to seeing it after so long. In the days of Trusthouse Forte it was a fantastic hotel and one to be proud of.

2026-08-09 via Nuitee
J
John solo_traveller gb
10
2026-08-08 via Nuitee
F
Finola couple gb
6
Handy location, friendly staff. Parts of hotel need upgrading and decorating but has an old world charm
Pros:

Location near the cathedral. Good staff.

Cons:

No air conditioning, room led onto fire escape. Couldn’t keep window open as pigeons outside window making a lot of noise in morning.

2026-08-07 via Nuitee
C
Caroline solo_traveller gb
8
Pros:

Room was nice, excellent breakfast.

Cons:

Disabled parking wasn't ideal

2026-08-07 via Nuitee
R
rebecca family_with_children gb
3
Noisy, tired, disappointing
Pros:

Good location
Nicely sized rooms
Happy dogs

Cons:

Extremely loud fan/ air con unit outside bedroom, making a horrific noise all night long.

Very unfortunate that we could not sleep in our lovely expensive beds for the night.
Staff seems fairly uninterested.

2026-08-07 via Nuitee
B
Bryony solo_traveller gb
8
Pros:

Great breakfast

2026-08-07 via Nuitee
T
Trudie solo_traveller gb
3
Even though the location is as good as you can get for the City Centre but not worth the money
Pros:

Character and location

Cons:

The property was very tired and very hot. The windows only opened about 4 inches and no aircon. I spent two nights and never got into bed just lay on top with the fan on me all night. Filled the bath with cold water to try and cool the room down. The water was a brown colour and the bath was stained the same colour.

2026-08-07 via Nuitee
J
Judith family_with_children at
7
Pros:

Das Personal war sehr freundlich und bemüht. Das Hotel liegt sehr zentral in Hereford, von der Bushaltestelle gegenüber des Hotels fahren Busse in andere sehenswerte Orte (z. B. Hay).

Cons:

Die Ausstattung (Fenster, Badezimmer) ist etwas veraltet.

2026-08-07 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

.

Cons:

.

2026-08-07 via Nuitee
D
Dirk solo_traveller de
8
2026-08-06 via Nuitee