Hotel Umu

Hotels
7.5 (3141 reviews)
Av. Bernardo Santareno, 38 , Santarém , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Sound insulation issues
Need for room updates

Categories

Cleanliness
6.96
Some issues reported with dirty carpets and inconsistent cleaning standards.
Service
8.93
Consistently praised for friendly and helpful staff.
Location
8.47
Conveniently located near various amenities; some mixed sentiments about distance.
Room Quality
6.42
Reported issues with room size, sound insulation, and the need for modernization.
Amenities
7.45
Limited amenities reported, with positive notes on parking and basic facilities.
Value for Money
6.91
Fair pricing for basic services, but some guests expressed dissatisfaction with overall quality.
Food and Beverage
7.46
Good variety in breakfast but some quality concerns noted.
Overall Experience
7.43
Mixed reviews highlight both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:52

Property Description

Charming Hotel Umu in Santarem

Modern Comforts: Experience a stay in our recently renovated hotel offering free Wi-Fi access. Relax in our air-conditioned rooms with a flat-screen TV, balcony, and cozy writing desk.

Delightful Dining: Start your day with a delicious buffet breakfast in our elegant dining area with panoramic views. Unwind with a drink at our sun terrace or bar, perfect for enjoying the serene surroundings.

Explore Santarém: Take a leisurely stroll to the historic center, home to stunning Gothic churches like Igreja de São João de Alporão. Don't miss the nearby Parque da Ribeira overlooking the River Tagus.

Book your stay at Hotel Umu now and indulge in a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 3141 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 7.43
C
Christian solo_traveller fr
8
Pros:

Propreté et gentillesse du personnel, bon petit déjeuner

Cons:

Une bouteille d'eau à 4€..

2026-08-15 via Nuitee
H
Hugo solo_traveller pt
8
2026-08-15 via Nuitee
C
Cláudia family_with_children pt
6
2026-08-15 via Nuitee
S
Sofia solo_traveller pt
8
2026-08-15 via Nuitee
J
Judith solo_traveller es
9
Pros:

Las habitaciones tenían persianas, el personal era amable y estaba muy limpio

Cons:

Cerca del hotel no hay restaurantes

2026-08-15 via Nuitee
M
Marcelo solo_traveller cl
8
Buena ubicación
Pros:

Tiene un supermercado, lavanderia cerca, tambien un restorante a 30 metros del hotel. La ubicacièon para tomar la autopista tambien es muy buena.

Cons:

La ducha del baño es pequeña.

2026-08-14 via Nuitee
A
Ana extended_group pt
7
2026-08-14 via Nuitee
A
Antonio couple pt
6
2026-08-14 via Nuitee
J
Joao couple pt
8
Para repetir logo que seja possível.
Pros:

Boa localização,funcionários simpaticos e um bom pequeno almoço com bastante variedade.

Cons:

Nada de relevante a apontar.

2026-08-13 via Nuitee
M
Margarida solo_traveller pt
7
Mau isolamento
Pros:

Funcionários muito simpáticos e atenciosos.
Pequeno-almoco ok.
Quarto espaçoso

Cons:

Muito barulho durante a noite. Ouve-se os outros quartos e a rua. Muito mau isolamento
Casa de banho antiquada.

2026-08-13 via Nuitee
M
maria joao couple fr
10
a refaire
Pros:

tout etait parfait le personel aussi

2026-08-13 via Nuitee
C
Colaço solo_traveller pt
9
Agradavel.
Pros:

As camas, a localidade e o preço.

Cons:

A banheira estava a descascar, e o chuveiro com muito repuxo. Tenho uma criança de 2 anos, o chuveiro era forte de mais para ela.

2026-08-13 via Nuitee
A
Ana Amante solo_traveller pt
9
2026-08-12 via Nuitee
H
Haru Services couple pt
9
2026-08-11 via Nuitee
C
Costa solo_traveller lu
3
Rien à ajouter…
Pros:

J’ai particulièrement apprécié le professionnalisme, la gentillesse et l’amabilité de l’ensemble du personnel.

Cons:

À part le professionnalisme du personnel et l’emplacement, je n’ai malheureusement rien d’autre apprécié.

2026-08-11 via Nuitee
A
agostinhorio couple pt
8
confortável.
2026-08-11 via Nuitee
V
Vicente solo_traveller pt
10
2026-08-10 via Nuitee
A
Andreia solo_traveller pt
7
Pros:

Localização , pequeno almoço.

2026-08-10 via Nuitee
A
Ana extended_group pt
6
2026-08-10 via Nuitee
G
Garcia couple pt
6
2026-08-10 via Nuitee