Hotel Umu

Hotels
7.5 (3177 reviews)
Av. Bernardo Santareno, 38 , Santarém , PT
+351 243 377 240

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Sound insulation issues
Need for room updates

Categories

Cleanliness
6.96
Some issues reported with dirty carpets and inconsistent cleaning standards.
Service
8.93
Consistently praised for friendly and helpful staff.
Location
8.47
Conveniently located near various amenities; some mixed sentiments about distance.
Room Quality
6.42
Reported issues with room size, sound insulation, and the need for modernization.
Amenities
7.45
Limited amenities reported, with positive notes on parking and basic facilities.
Value for Money
6.91
Fair pricing for basic services, but some guests expressed dissatisfaction with overall quality.
Food and Beverage
7.46
Good variety in breakfast but some quality concerns noted.
Overall Experience
7.43
Mixed reviews highlight both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:52

Property Description

Charming Hotel Umu in Santarem

Modern Comforts: Experience a stay in our recently renovated hotel offering free Wi-Fi access. Relax in our air-conditioned rooms with a flat-screen TV, balcony, and cozy writing desk.

Delightful Dining: Start your day with a delicious buffet breakfast in our elegant dining area with panoramic views. Unwind with a drink at our sun terrace or bar, perfect for enjoying the serene surroundings.

Explore Santarém: Take a leisurely stroll to the historic center, home to stunning Gothic churches like Igreja de São João de Alporão. Don't miss the nearby Parque da Ribeira overlooking the River Tagus.

Book your stay at Hotel Umu now and indulge in a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 3177 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 7.43
A
Antonio • couple • pt
9
2026-10-16 • via Nuitee
P
Paulo • solo_traveller • pt
9
2026-10-16 • via Nuitee
C
Charles • couple • gb
9
2026-10-15 • via Nuitee
M
Matheus • couple • pt
10
2026-10-15 • via Nuitee
T
Tiago • couple • pt
8
2026-10-15 • via Nuitee
J
Joana • solo_traveller • pt
7
2026-10-15 • via Nuitee
M
Madalena • solo_traveller • pt
5
2026-10-15 • via Nuitee
M
Maria • family_with_children • pt
8
Boa considerando a relação qualidade - preço
Pros:

Amabilidade dos funcionários

Cons:

Nada de especial

2026-10-15 • via Nuitee
D
David • couple • pt
9
Excellent value for money
Pros:

Friendly helpful staff. Very clean everywhere. Very good breakfast selection. Excellent value for money.

Cons:

A minor criticism. Could have used more hanging space for clothes as there was no wardrobe.

2026-10-14 • via Nuitee
C
Célia • family_with_children • pt
9
2026-10-14 • via Nuitee
F
Felipe • solo_traveller • es
3
Nunca mais
Pros:

La atención de la gente

Cons:

No me gustó el ruido del aire acondicionado, el ropero (2 perchas y a la vista), la mesilla, la iluminación (pobre), el baño (ducha con cortinas), ruidosa (se oía el tráfico),

2026-10-13 • via Nuitee
J
Joana • solo_traveller • pt
7
2026-10-12 • via Nuitee
E
Eduardo • solo_traveller • pt
5
Cons:

Casa de banho

2026-10-12 • via Nuitee
J
João • family_with_children • pt
7
Pros:

Quarto muito limpo, bom pequeno almoço, facilidade de estacionamento e boa localização para quem quer visitar o centro da cidade, mas também para entrar e sair de Santarém.

Cons:

Contava com mobiliário/equipamento mais contemporâneo.

2026-10-12 • via Nuitee
C
Carla • solo_traveller • pt
8
2026-10-12 • via Nuitee
M
Miguel • couple • pt
6
Cumpre com o essencial especialmente se não tiver sono leve... o pequeno almoço ajuda
Pros:

Pequeno almoço, sala de pequenos almoços, estacionamento, localização, staff.

Cons:

A insonorização é débil. A WC asseada e tudo funcional mas a acusar alguma idade; localização atípica dos interruptores de cabeceira (a meio da cama).

2026-10-12 • via Nuitee
P
Paula • extended_group • lv
8
Overall, I felt very comfortable during my stay.
Pros:

I was especially pleased that the room had a balcony. Overall, the room was also very clean.

Cons:

At times there was a sewage smell when stepping out onto the balcony. The breakfast wasn't very enjoyable, though it was fine to eat.

2026-10-12 • via Nuitee
A
Alves • solo_traveller • pt
9
2026-10-12 • via Nuitee
V
Valter • family_with_children • pt
7
2026-10-12 • via Nuitee
R
Raquel • family_with_children • pt
8
2026-10-11 • via Nuitee