Hotel Sayab 5ta Avenida

Hotels
6.6 (106 reviews)
5a Av. entre 6 y 4 Norte Col. Centro. , Playa del Carmen , MX

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from outside
Limited amenities

Categories

Cleanliness
6.31
The reviews imply a decent level of cleanliness, but specific concerns about noise suggest room tidiness might not meet expectations.
Service
7.28
Various positive mentions of staff, particularly helpful with customer needs.
Location
8.32
Frequently praised for its excellent location.
Room Quality
6.27
Some reviews indicate that the rooms are adequate but might need improvements.
Amenities
6.3
Basic amenities mentioned; more options could improve the experience.
Value for Money
6.76
Price is considered appropriate for the type of accommodation, despite some complaints.
Food and Beverage
5.81
No specific mentions of food or beverage options, leading to a neutral score.
Overall Experience
5.78
A mix of positive and negative sentiments leads to a moderate overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:07

Property Description

Prime Location on 5th Avenue
Embrace the vibrant energy of Playa del Carmen with Hotel Sayab 5ta. Avenida's prime location on the famous 5th Avenue. Enjoy easy access to bars, restaurants, nightlife, and the beach just 200 meters away.

Comfortable Rooms with Modern Amenities
Indulge in comfort with our well-equipped rooms featuring a TV, air conditioning, and private bathrooms with free toiletries. Stay connected with free WiFi access in all areas.

Exceptional Guest Services
Experience exceptional hospitality with a 24-hour front desk, terrace, tour desk, and luggage storage at Hotel Sayab 5ta. Avenida. Let us take care of your every need during your stay.

Book your stay now and immerse yourself in the heart of Playa del Carmen at Hotel Sayab 5ta. Avenida.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for MXN 23 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 106 reviews
Cleanliness: 6.31
Service: 7.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 6.76
Food and Beverage: 5.81
Overall Experience: 5.78
J
Jose • family_with_children • mx
1
2026-04-17 • via Nuitee
V
valero ocampo • family_with_children • mx
8
2026-04-14 • via Nuitee
H
HERNANDEZ • extended_group • mx
9
Pros:

La ubicacion fue lo mejor, el personal muy atento a todas horas,si lo recomiendo.

Cons:

El espacio del baño esta muuuuy reducido, apesar de ser una persona que mide 1.60 era muy incomodo entrar al baño para hacer mis necesidades.

2026-04-09 • via Nuitee
Y
Yolanda • solo_traveller • mx
3
Sin descanso
Cons:

Mucho ruido durante toda la noche/madrugada. No sé puede dormir. Lamentablemente pague 4 noches.
No hicieron limpieza dos días.
La tv sirvió solo un día. Se solicitó en dos ocasiones revisar y atender ese asunto en recepción, solo dijeron si pero no lo hicieron.
No lo recomiendo y no volvería a hospedarme en este lugar.

2026-04-07 • via Nuitee
A
Ayelen • family_with_children • ar
8
2026-04-02 • via Nuitee
J
JORGE RICARDO • solo_traveller • ar
7
2026-04-02 • via Nuitee
M
Mario Andres • couple • it
1
Desastre
Pros:

Lo único, la amabilidad del personal, nada más.

Cons:

Todo, una falta completa de mantenimiento, los baños impresentables, me tuve que cambiar de hotel al segundo día, un completo desastre, las habitaciones en muy mal estado. El hotel podría decir que por las noches no se puede dormir, hay dos discotecas al lado que terminan a las 6 de la mañana. No lo recomiendo.

2026-03-29 • via Nuitee
M
Mara • couple • be
6
2026-03-20 • via Nuitee
M
MARIANA • couple • mx
6
Pros:

I like that it was close of the bus station

Cons:

It has a bad smell

2026-03-10 • via Nuitee
M
MARIANA • couple • mx
6
Pros:

I like it was close to the bus station

Cons:

The smell in the room was so bad

2026-03-10 • via Nuitee
G
Gabriel • couple • mx
8
Pros:

La ubicación y la atención.

Cons:

El ruido de la música de los antros jajaja, vamos a eso pero yo iba a otro hotel al otro día. Sin embargo pagué otra noche aunque iba a otro hotel, debido a la ubicación de la playa y llegar más rápido.

2026-03-07 • via Nuitee
J
jorge adrian • extended_group • mx
10
Pros:

Muy buena ubicación y muy amables

2026-03-05 • via Nuitee
V
Vladimir • family_with_children • mx
4
Sin Descanso
Pros:

La ubicacion

Cons:

El ruido no te deja dormir, estan al lado y al frente de antros y la musica no para hasta las 7 am

2026-03-05 • via Nuitee
L
Licey • family_with_children • mx
4
Sólo si no te queda otra opción
Pros:

Hace mucho ruido a lado hay una discoteca y no puedes dormir a menos que seas una persona con sueño muy pesado. La limpieza deja que desear y huele mucho a humedad, tal vez falta mantenimiento al A.C.

Cons:

La limpieza muy mal

2026-02-28 • via Nuitee
P
Perez • solo_traveller • mx
6
Cons:

La música que había en otros lados

2026-02-27 • via Nuitee
C
Cecilia • couple • ar
2
No lo recomiendo
Pros:

La caña

Cons:

No tiene agua caliente, muy ruidosa, mala atención

2026-02-14 • via Nuitee
E
Emanuel • solo_traveller • mx
9
Pros:

location

Cons:

view

2026-02-13 • via Nuitee
D
Dr. Jeremy • solo_traveller • us
3
Pros:

Nice staff

Cons:

This place is in between TWO clubs that played thumping BS music until AFTER 3am. I had on ear plugs, a pillow over my head AND took a sleeping pill and STILL could sleep as it was so loud : /

2026-02-11 • via Nuitee
R
Romain • solo_traveller • fr
4
2026-02-11 • via Nuitee
C
Calvo U • couple • cr
9
Pros:

Cercanía y precio

Cons:

La habitación tenía un olor como a humedad

2026-02-10 • via Nuitee