Pine Cliffs Gardens

Hotels
9 (171 reviews)
Praia Da Falesia, Po Box 644 , Albufeira , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious and modern accommodations
Variety of children's activities
Clean and well-maintained facilities
Cons:
Service quality could be improved
Higher prices for food and drinks
Some inconsistencies with restaurant quality

Categories

Cleanliness
9.46
Many reviews mention clean rooms and well-maintained facilities.
Service
8.43
Some reviews noted that service was not up to the expected standard for a 5-star hotel.
Location
9.47
Seaside location with good access to amenities.
Room Quality
9.42
Guests appreciated the spacious apartments and comfortable beds.
Amenities
9.45
Great activities and facilities for families, including pools and sports.
Value for Money
8.41
Food and drinks were noted to be expensive, impacting value perception.
Food and Beverage
7.96
Mixed reviews about restaurants being overpriced and below expectations.
Overall Experience
9.43
Guests enjoyed their stays and would return, with overall positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:48

Property Description

Luxury Resort with Direct Beach Access

At Pine Cliffs Gardens, immerse yourself in luxury just 800 meters from the stunning Atlantic beaches.

Wellness Facilities and Culinary Delights

Indulge in a range of wellness amenities and savor diverse gastronomic experiences at our on-site restaurants and bars.

Access to Pine Cliffs Resort Facilities

Enjoy a plethora of activities including golf, tennis, and water sports, with special programs for children at Porto Pirata.

To experience the ultimate blend of relaxation and recreation, book your stay at Pine Cliffs Gardens today!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that half board rates include breakfast and dinner buffet (excluding drinks). Alternatively, half board rates entitles guests to a EUR 50 dinner credit in other resort outlets, excluding room service and Yakuza Restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 171 reviews
Cleanliness: 9.46
Service: 8.43
Location: 9.47
Room Quality: 9.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 9.43
N
Nicolas family_with_children fr
6
Pas digne d un 5 étoiles
Cons:

Le service médiocre, les infrastructures vieillissantes, le rapport qualité prix

2026-08-13 via Nuitee
Y
Yan family_with_children gb
6
Good facility but poor service
Pros:

The facility is very good. We stayed in apartment at the Pine Cliff Gardens which has good size, very clean. The house keeping was really good.

Cons:

It is a big resort and cars can be driven in the resprt. So
Always feel quite stressful to avoid the cars especially when walking with children in the resort. The hotel management and service was very poor. It was extremely difficult to make reservations for activities and restaurants in one go before and after arrival. The hotel reception and conceige cannot make all the bookings. Everything has to be booked with seperate emails or with different teams. There were a few occasions that I asked the hotel reception to cancel a restaurant or change the padal court time or ask activities times. Their answers are always they cannot do it. I had been told to ask conceige a few times but they are not working at night time and have to wait until the next morning! The spa was poor and was a rip off. The facial I booked finished 10 mins earlier and they always try to convince you to go for another option which is different to what we orginally booked but more expensive.

2026-08-12 via Nuitee
R
Ruslana family_with_children de
4
Beautiful hotel with a Huge territory with The worst staff and Service ever
Pros:

Very Huge and good cared territory,nice location,beautiful nature,an amazing hotel ,comfortable Suite Room-Big,spacy and you have everything you need,Big balcóny.
Amazing restaurants on a territory of hotel,you can dine amazing and very Tasty directly there.
Top lessons and instructors of Golf,padel,Tennis,football-we enjoyed all of them and this possibility to train and do sports is amazing there!

Cons:

For The beginning we arrived and our sink was broken,all the waterfall was on a floor -we couldnt even wash our hands after a tryp and i called 3 times!!!!! And still nobody came!
We went outside to walk,just already disappointed and passed by Reception to explain an issue and still nobody knew nothing-NOT EVEN CLOSE TO A STANDARTS OF THIS HOTEL.

The worst is a personal everywhere,everyone only try to for e a fake smyle only for a tip,nobody cares about you,arrogant and very rude,owful the worst experience in our life on this price and level of hotel.

Very slow Service-i had to wait even for a sparkling wataer at the bar,Bills to sign until 30 min long and repeating several times.
Also they took our napking and throw it from a bath-nobody could help.
Althought Everybody talks english-70% they don’t understand you!

I have wanted after 5 calls an Iron -after 1 week wasn’t there,nobody cares,i had to walk in a cloths without ironing.

Owful Reception Service-no welcome,no smile not helping you -talking bed in front of you(we undrstand perfectly portugués).THE WORST SEEVOCE AND STAFF IN MY LIFE!

Fights between a workers making a clients waiting -in a hard,tówel stand-is uneccaptable in any level hotel.
It’s unecceptable a huestes to see how you guys fight about your working mistskes in front of a people-make breefing in the end of a day and thats it.

Owful breakfast,rude people,very poor breakfast on this hotel level,very.
I believe in a comments of a people before coming and it’s not even True ,i hope my comments will help somebody,but it seems all the Algarve is like this…
We were all week long u happy in this hotel with a poor Service and no attention or help,very sad experience to feel that way after pay so much for a stay when we could go to much Níger hotel and enjoy instead of bring so disappointed.
Much to improve!!!!

2026-08-12 via Nuitee
Y
Yvonne family_with_children ie
10
2026-08-11 via Nuitee
V
Vera couple pt
10
Pros:

Amenities

2026-08-03 via Nuitee
A
Aurelie solo_traveller fr
8
2026-08-02 via Nuitee
D
Diana family_with_children nl
10
Pros:

Convenient and luxurious

2026-07-21 via Nuitee
A
Ann extended_group gb
8
Nice facilities, good for families. Older kids might feel it’s not very grown up.
Pros:

3 bed garden suite - good modern facilities

Cons:

Problems not dealt either quickly. Had to ask four times for water filter to be fixed. It took over a day.
Beach not that nice and far away. Plastic beds

2026-07-17 via Nuitee
A
Andrey family_with_children kz
9
Pros:

Отличный вариант для семейного отдыха.
Всё есть либо на территории отеля, либо рядом.
Безопасно, спокойно, комфортно.

Номера оборудованы по высшему разряду. Есть даже выжималка для сока и 2 типа кофе машины!

Cons:

Номера староваты и требуют ремонта и обновления.
Особенно сан узлы.

2026-07-16 via Nuitee
C
christopher family_with_children ae
8
Very pleasant stay, resort prices very expensive
Pros:

Very clean and large space

Cons:

Nothing

2026-07-07 via Nuitee
S
Sergey solo_traveller kz
10
2026-07-06 via Nuitee
S
Sergey solo_traveller kz
10
2026-07-05 via Nuitee
M
Mafalda family_with_children pt
10
2026-06-29 via Nuitee
M
marissa family_with_children ca
8
2026-06-28 via Nuitee
E
Eva couple us
10
Fantastic week spent in paradise!!
Pros:

Well spaced out, lots of amenities, great food!!

Cons:

Nothing

2026-06-12 via Nuitee
G
Gil Ginja family_with_children pt
9
2026-06-11 via Nuitee
P
Polina family_with_children ua
10
2026-05-30 via Nuitee
R
René family_with_children nl
10
2026-05-21 via Nuitee
P
Paula family_with_children ie
9
Beautiful premises and beach was stunning. Staff were lovely. Expensive but worth it.
Pros:

High standards throughout the premises and assess to beach was amazing

Cons:

Restaurant options limited for kids

2026-05-18 via Nuitee
D
Danny family_with_children gb
9
2026-05-16 via Nuitee