Slepe Hall Hotel

Hotels
7.8 (714 reviews)
Ramsey Road St Ives , St Ives , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly reception staff
Beautiful building
Cons:
Poor cleanliness
Inadequate room maintenance
Disappointing food options
Lack of staff assistance

Categories

Cleanliness
6.3
Rooms are in serious need of maintenance and proper cleaning, with dust and mould reported.
Service
9.8
Reception staff were friendly and helpful, though there were issues with obtaining assistance.
Location
9.8
The hotel is in a good location for accessing town and local attractions.
Room Quality
7.8
Rooms had both good features and serious issues like broken facilities and bad smells.
Amenities
7.3
Amenities available but portable heaters and limited breakfast options noted.
Value for Money
7.3
Expectations were not met considering the rating, leading to a poor perceived value.
Food and Beverage
6.3
Breakfast quality was disappointing with limited choices and cold coffee.
Overall Experience
7.8
Overall experience was marred by cleanliness issues and lack of staff presence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:46

Property Description

Charming Hotel in St Ives

Garden and Terrace: Enjoy the serene surroundings of Slepe Hall Hotel with a beautiful garden and a relaxing terrace to unwind after a day of exploring.

Cozy Rooms: Retreat to comfortable rooms equipped with modern amenities such as a desk, flat-screen TV, and plush bed linen for a restful night's sleep.

Convenient Location: Perfectly situated near attractions like the University of Cambridge and Audley End House, Slepe Hall Hotel offers easy access to explore the area.

Experience comfort and convenience at Slepe Hall Hotel. Book now for a delightful stay in St Ives!

Important information:

Breakfast Options : Continental Only
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 714 reviews
Cleanliness: 6.3
Service: 9.8
Location: 9.8
Room Quality: 7.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
A
Angela • couple • gb
6
This hotel has great potential, just lacks attentive staff and attention to detail.
Pros:

Comfortable bed and room, great nights sleep.

Cons:

Poor directions to the room, lack of attention to detail at evening meal, not a particularly warm welcome at the bar.
No staff in attendance at continental breakfast. In addition to ourselves 3 other couples were uncertain where to sit, what to do and 2 people went into the kitchen which was unattended to get cereal bowls.
This hotel has great potential, just lacks attentive staff and attention to detail.

2026-09-18 • via Nuitee
H
Hilary • couple • gb
8
Comfortable traditional hotel.
Pros:

Nicely furnished and comfortable. Spacious room with spa bath and great shower! Welcoming receptionist.

Cons:

Nothing

2026-09-16 • via Nuitee
L
Linda • extended_group • gb
7
Lovely stay for one night, would recommend
Pros:

Staff were friendly. Location and parking were great.

Cons:

Breakfast was sparse, had to ask for things, more tables needed to be laid out ready.

2026-09-15 • via Nuitee
S
Sadie • solo_traveller • gb
8
Pros:

Great location. Friendly helpful staff. Huge room.

2026-09-13 • via Nuitee
J
julie • couple • gb
8
Nice room and decor , good location
Pros:

Location perfect

Cons:

Lack of warm breakfast

2026-09-12 • via Nuitee
E
Eric • couple • gb
7
Too few staff for the number of residential and non resident guests in the afternoon and evening.
Pros:

The breakfast unattended as we found when we wanted tea to drink. After ringing and calling for staff a young lady came in through the front door (a cleaner) who went to fetch some hot water.

Cons:

As you know from the answer above, there was no-one to tell of the precarious condition of the shower door in our en-suite.

2026-09-11 • via Nuitee
B
Beverley • couple • gb
10
Great stay, great location, friendly staff and excellent accomodation
Pros:

Old hall with character, staff were friendly and helpful
Facilities were great

Cons:

Nothing it was great

2026-09-09 • via Nuitee
S
Stephen • solo_traveller • it
7
Nice place to stay, clean & fresh, it was a single room with a single bed for a business trip.
Pros:

Lovely building, clean and welcoming, Nice place to stay, I didn't really see staff other than to hand over the key & was told where the room was, rather than shown, no real issue for myself, but would be a nice touch.

Cons:

Not the hotels fault as such, however around 2am, there was a huge door slam in the corridor, I presume a guest coming back late, however the door bangs so hard that I jumped up out of bed, in my mind I was home, so ran to check on our children, but of course I was half asleep, woken by a very loud closing door & then struggled for over an hour to get back to sleep again. I would suggest doing something to ensure that door closes gently. There was a jacuzzi bath, but is was old and difunctional, IMO it should be replaced, even for a new normal bath.

2026-09-08 • via Nuitee
G
Gillian • couple • gb
5
Not sure if I would stay again??
Pros:

Location was great

Cons:

Continental breakfast was poor. We were in room 119 and there was constant noise late at night of staff closing the door next to our room. Don’t know if it was an office???

2026-09-07 • via Nuitee
D
David • couple • gb
10
Soon be booking for next year's anniversary
Pros:

We got married at this hotel so are naturally biased but every time we stay over the standards are the same or in cases, better

Cons:

The weather!! lol

2026-09-05 • via Nuitee
A
ALLAN • couple • gb
2
Buyer beware. Booked for 3 nights left after one. Refunded promptly .
Pros:

Location

Cons:

Peeling paint in shower.
Cobwebs on main light plus flickering when on.
Unattended breakfast room where every table had uncollected used crockery. Unattended reception to seek action for over one hour at breakfast time.
Mould on window frame.
Little recognition of the issues above when raised.

2026-09-03 • via Nuitee
M
Maureen • solo_traveller • um
8
Cons:

Bar food on Monday night

2026-09-03 • via Nuitee
M
Martin • solo_traveller • gb
7
Clean and comfortable but breakfast disapointing.
Pros:

Hotel was well decorated and clean but looked like it was suffereing from leaks all around the building with buckets and trays laying around in many of the corridors.

Cons:

Breakfast was very disapointing with some very plain ham and sliced cheese, bread was basic sliced bread and hard butter. Cereal choice was two options and nothing very appertising.

2026-09-01 • via Nuitee
V
Valerie • solo_traveller • gb
8
Woody
Pros:

Lovely building very clean decore very nice and in keeping, well maintained rooms very nice.

Cons:

We didn't like the fact that first a supier room we only had a double bed which really cricked with every movement, and the coffee was awful at breakfast.

2026-08-27 • via Nuitee
M
Martin • couple • gb
7
2026-08-27 • via Nuitee
D
David • solo_traveller • gb
5
Pros:

Room was fine, no problem, bar staff in the evening were fantastic

Cons:

Receptionist on arrival was overbearing and not very welcoming, breakfast was a joke, came down to nobody around, tables with uncleared plates from early risers, one irritated guest called it 'Fawlty Towers' only on Basil! More like 'Mary Celeste'.

2026-08-27 • via Nuitee
C
Chisholm • solo_traveller • gb
8
Would go back again
Pros:

Weekends there is supposed to be a cooked breakfast but only a continental which was OK but lacked variety

Cons:

Only issue in room was shower very slippy which should be addressed otherwise great room.

2026-08-26 • via Nuitee
M
martin • solo_traveller • gb
8
Lovely place and staff shame about Breakfast
Pros:

The rooms and the staff were very nice.

Cons:

When we checked in we explained my wife was a Celiac and if they could do anything gluten free for breakfast.
Yes we reassurred that there were options.
Got to breakfast and was informed there was nothing for breakfast gluten free.
So we had no breakfast.

2026-08-25 • via Nuitee
K
Kirsty • solo_traveller • es
5
Pros:

Close to the river

Cons:

Paint coming off in shower water not hot enough TV didn't work

2026-08-24 • via Nuitee
A
Andrew • couple • gb
7
Great features and location-individual hotel
Pros:

Despite the critical comments below, I was received personably and we left similarly personably...BUT!!, this could be improved , (see below)

Cons:

no-one took my 'phone call Friday night or had replied by the time we arrived Saturday c.1100h
Dislike the impersonal nature of hotels who don't have a human feature. No-one around on Sunday morning breakfast either.

2026-08-24 • via Nuitee