AC Hotel by Marriott Cleveland Beachwood

Hotels
•
AC Hotels by Marriott
8.3 (205 reviews)
300 Park Avenue, Suite 200 , Beachwood , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Fabulous location
Wonderful and helpful cleaning staff
Cons:
Bug presence
Long wait times for service

Categories

Cleanliness
7.36
Issues with bugs mentioned in several reviews, including sticky floors.
Service
8.83
Inconsistent service noted, with some positive feedback on staff helpfulness.
Location
10
Positive remarks about the fabulous location.
Room Quality
8.37
Some reports of a lack of cleanliness and issues with bed bugs.
Amenities
8.82
Some amenities mentioned as lacking, but other positive aspects noted.
Value for Money
6.85
Complaints regarding extra charges and poor value for the breakfast options.
Food and Beverage
6.31
High breakfast prices noted with bad quality.
Overall Experience
9.86
Mixed reviews, but some guests did report enjoying their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:33

Property Description

Modern Luxury and Convenience
AC Hotel by Marriott Cleveland Beachwood offers a sophisticated stay with a terrace, bar, and fitness centre. The 4-star property provides air-conditioned rooms with free WiFi, ensuring a comfortable and connected experience for guests.

Delicious Dining Options
Guests can enjoy a buffet or gluten-free breakfast at AC Hotel by Marriott Cleveland Beachwood, catering to various dietary preferences. The hotel's culinary offerings add a delightful touch to your stay, setting it apart from the rest.

Nearby Attractions
Conveniently located near popular landmarks like the Cleveland Orchestra and Cleveland Museum of Art, this hotel provides easy access to cultural experiences. Explore the city with ease while staying at AC Hotel by Marriott Cleveland Beachwood.

Experience luxury and convenience at AC Hotel by Marriott Cleveland Beachwood. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 205 reviews
Cleanliness: 7.36
Service: 8.83
Location: 10
Room Quality: 8.37
Amenities: 8.82
Value for Money: 6.85
Food and Beverage: 6.31
Overall Experience: 9.86
L
Lucila • family_with_children • pe
8
Estancia agradable
Pros:

la gente es amable, muy bien ubicado, los cuartos son comodos

Cons:

los closets son muy pequeños
no hacen la limpieza diaria. Dos días seguidos no entraron a hacer la limpieza y las camas. Eso resulta muy molesto. La atención en los cuartos debe ser diaria.

2026-09-08 • via Nuitee
N
Nyree • solo_traveller • za
7
Average
Pros:

Location is great, access to restaurants. Parking is free and generally easy to access from the highway. Room size is good and clean. Beds comfortable

Cons:

Staff are apathetic. Room cleaning is not consistent and strange that you need to request for your room to be cleaned. Very limited breakfast options and the service is poor.

2026-08-19 • via Nuitee
S
Sarah • solo_traveller • us
3
2026-08-11 • via Nuitee
C
Cristina • family_with_children • us
8
2026-08-02 • via Nuitee
A
A3420KHnancyh • Family
10
Very clean and well-designed hotel room
Pros:

I am very particular about cleanliness in hotel rooms and this hotel met my expectations. There is no carpet in the room and no upholstery. There was more than adequate space to put luggage and excellent counter space in the bathroom. I would definitely stay here again.

2026-07-27 • via Tripadvisor
H
Hans • solo_traveller • nl
10
2026-07-18 • via Nuitee
Y
Yanina • couple • us
4
A convenient location and clean rooms, but inconsistent service, disappointing breakfast, and poor s
Pros:

How was the breakfast?

The breakfast needs improvement. The selection was very basic, and every morning there seemed to be a different issue. The coffee machine was often out of service or empty, there were frequently no cups available, and one morning there was no coffee at all. Although staff members were present, no one seemed to be checking or restocking the breakfast area. Even the Brie cheese was served in a way that made it stick to the plate, making it difficult to serve. A little more attention to detail would make a big difference.

How was the location?

The location was excellent—very convenient and one of the best parts of our stay.

Cons:

What didn't you like?

The staff was always friendly, smiling, and polite, but it felt like they weren't trained to the standard you would expect from a higher-end hotel. They were present, yet the breakfast area often went unattended, and issues such as the coffee machine, empty supplies, or missing cups were not addressed promptly.

The rooms were very clean, which we appreciated. However, the air conditioning was uncomfortable because it was directed straight toward the bed. No matter where you slept, the cold air blew directly on you. Then the system would stop until the room became warm again, so the temperature constantly shifted between too cold and too warm.

The other downside was the soundproofing. This is probably more of a building design issue than a maintenance problem, but the walls are very thin. If you have noisy neighbors, you'll hear almost everything—from conversations and sneezing to chairs being moved.

What did you like?

The location was excellent and by far one of the hotel's biggest advantages. It was very convenient, and the rooms were clean throughout our stay.

2026-07-09 • via Nuitee
J
Juan Diego • solo_traveller • cl
8
Pros:

Las instalaciones del hotel

Cons:

El desayuno. Malo

2026-07-02 • via Nuitee
K
Karina • family_with_children • us
9
2026-06-21 • via Nuitee
J
José Luiz Lacerda • couple • us
10
2026-06-08 • via Nuitee
M
Mike • extended_group • ca
10
Very nice hotel in a very nice neighbourhood
Pros:

Clean and well kept

Cons:

N/A

2026-06-08 • via Nuitee
L
Leonardo • solo_traveller • us
1
Pros:

Nothing.
Was overbooked.

Cons:

Couldn't even get in
Overbooked, I've made a reservation 3 months in advance

2026-06-08 • via Nuitee
B
Brenda • couple • us
10
2026-05-29 • via Nuitee
S
Sunil • solo_traveller • gb
9
Pros:

It is clean and the location is ideal with shops and eateries around. Staff are very friendly and helpful.

Cons:

It is little bit expensive.

2026-05-29 • via Nuitee
A
Amy • solo_traveller • us
9
2026-05-25 • via Nuitee
Y
YUNJO • extended_group • us
10
2026-05-18 • via Nuitee
Y
YUNJO • solo_traveller • us
10
2026-05-18 • via Nuitee
9
95damony • Solo travel • Detroit, Michigan
10
Exceptional Service and Elite Recognition
Pros:

I had an excellent stay at the AC Hotel Cleveland Beachwood and it truly exceeded expectations. From the moment I arrived, the front desk team stood out. Both check-in and check-out were handled professionally and warmly, making me feel genuinely welcomed.

As a Marriott Bonvoy Ambassador Elite member, I pay close attention to recognition, and this property did it right. I felt appreciated throughout my stay, especially with the complimentary breakfast, room credit, and free parking, which added real value.

Breakfast was a highlight thanks to Rayetta, who provided exceptional service. She was friendly, attentive, and made the experience feel personal. In the evening, Parker at the bar delivered great service as well, creating a relaxed and enjoyable atmosphere.

Overall, this was a standout stay with a team that clearly cares about the guest experience. I would absolutely return and recommend this property to others.

2026-04-04 • via Tripadvisor
J
Juan • couple • pe
10
2026-03-03 • via Nuitee
W
White • family_with_children • us
7
2026-02-22 • via Nuitee