Bayside Hotel Pinetown

Hotels
2 Park Lane 2-4 PARKLANE PINETOWN , Pinetown , ZA
[email protected]

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Secured parking
Parking
Non-smoking rooms
Air conditioning
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor service response
Non-functioning amenities

Categories

Cleanliness
5.99
Multiple reviews mentioned cleanliness issues, including dirty bedding and pests.
Service
7.96
Staff were noted as friendly, but some service issues were reported.
Location
8
Location was described positively, being close to shops and convenient.
Room Quality
5.45
Issues with air conditioning, broken doors, and overall quality detracted from the stay.
Amenities
5.48
Several amenities reported as not functioning; examples include TV, air conditioning, and kitchen equipment.
Value for Money
6.44
Some reviews mentioned being overpriced, balanced against stay quality.
Food and Beverage
6.49
No specific mention in reviews, but noted defaults in amenities such as coffee.
Overall Experience
6.96
Mixed experiences with security and noise led to a generally poor perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:23

Property Description

Convenient Location
Located in Pinetown, Bayside Hotel Pinetown offers easy access to popular attractions like Durban Botanic Gardens and Kenneth Stainbank Nature Reserve, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodation
The hotel features family rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer balconies, providing guests with a relaxing space to unwind after a day of sightseeing.

Hospitality and Services
With multilingual staff fluent in English, Xhosa, and Zulu, guests can expect a warm welcome and excellent service throughout their stay. Additionally, the hotel offers free WiFi, onsite parking, and a barbecue area for guests to enjoy.

To experience comfort and convenience in Pinetown, book your stay at Bayside Hotel Pinetown now.

Important information:

Please inform Bayside Hotel Pinetown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of ZAR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 40 per day.

Location

Guest Reviews

Cleanliness: 5.99
Service: 7.96
Location: 8
Room Quality: 5.45
Amenities: 5.48
Value for Money: 6.44
Food and Beverage: 6.49
Overall Experience: 6.96
L
LANGELIHLE • couple • za
4
Pros:

The location was good

Cons:

Towels had stains, door I had to lift it up when I open, Aircon not functioning

2026-09-17 • via Nuitee
N
Nhlakanipho • couple • za
4
The accommodation had no AC remote, Tv remote. Shower had used items showing that some just went out and they didn’t bot
2026-09-13 • via Nuitee
B
Bongumenzi • couple • za
2
Not good at all big regrets
Cons:

All wall plugs were not working at room 110 and receptionist told us they gonna change us from that room, which never materialize.

2026-09-13 • via Nuitee
S
Scelo • couple • za
1
Service is very poor
Cons:

Cleaners are so rude

2026-09-11 • via Nuitee
B
Belinda • solo_traveller • za
6
Pros:

Having my own kitchen and the staff

Cons:

Noise, they allow other guests to party or play music very loud even during the week.

2026-09-10 • via Nuitee
M
Mandisa • solo_traveller • za
8
2026-09-09 • via Nuitee
S
SM • solo_traveller • za
8
comfortable
Pros:

no breakfast

2026-09-08 • via Nuitee
B
Bubu • solo_traveller • za
5
2026-09-06 • via Nuitee
B
Belinda • family_with_children • za
6
2026-09-05 • via Nuitee
K
Kwanda • solo_traveller • za
6
Great stay, with one minor hiccup
Pros:

Great stay, with one minor hiccup, The hotel itself is wonderful, secure parking, excellent security, and incredibly friendly staff.

Cons:

The only drawback? Room service requires a walk to the admin office for any request since there’s no phone in the room to call them directly. A bit inconvenient, but everything else made up for it.

2026-09-03 • via Nuitee
M
Mkhize • couple • za
9
It was nice but music channels were not paid of😔
2026-09-02 • via Nuitee
I
Ishmael Mzolisi • solo_traveller • za
3
Cons:

Place was dirty. Linen wasn't changed. No towels.

2026-09-01 • via Nuitee
T
Thobile • couple • za
10
2026-08-30 • via Nuitee
S
Suhail • solo_traveller • za
5
Pros:

Staff

Cons:

Bathroom stank of urine . Some plug points and specifically the USB was not working . Pillows were bashed . No remote for the TV

2026-08-29 • via Nuitee
N
Nonhle • solo_traveller • za
1
I was no happy it was dirty i even wrote you’ll an email
Pros:

Nothing

Cons:

Nothing I went up n down looking for remote while the security n the lady they were sitting there knowing exactly

2026-08-22 • via Nuitee
N
Nzima • solo_traveller • za
5
Pros:

Cleanliness

Cons:

Broken TV

2026-08-19 • via Nuitee
M
Mcapazeli • family_with_children • za
9
2026-08-14 • via Nuitee
D
Dumie Zondo • solo_traveller • za
7
2026-08-11 • via Nuitee
C
Cebekhulu • solo_traveller • za
2
2026-08-07 • via Nuitee
M
Motaung • couple • za
8
2026-08-02 • via Nuitee