TownePlace Suites by Marriott Orlando Theme Parks Lake Buena Vista

Hotels
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TownePlace Suites by Marriott
8.3 (924 reviews)
8040 Palm Parkway , Orlando , US
+1 407-239-4005

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location near parks/outlets
Breakfast included / convenient breakfast options
Rooms with kitchenettes and spacious rooms
Friendly and accommodating staff (in many reviews)
Pool and well-kept property
Cons:
Paid parking considered expensive and inconvenient
Inconsistent cleanliness (dirty sofa beds, corridors, isolated 'muy sucio' reports)
Mixed food quality (some reviews call breakfast poor)
Room comfort issues (very hard beds, broken sofa bed, noisy AC)
Occasional rude reception staff reported

Categories

Cleanliness
7.6
Mixed reports: several guests praised cleanliness, but multiple reviews mention dirty areas, unclean sofa bed, and corridors with odor — overall slightly below target.
Service
8.9
Generally helpful and accommodating staff in many reviews (super amable, staff assisting guests), though isolated reports of rude receptionists; overall service leans positive.
Location
9.4
Consistently praised (excellent location, close to Disney and outlets, convenient), clear strength in guest feedback.
Room Quality
7.5
Mixed room comments: spacious rooms and kitchenettes praised, but issues reported with very hard beds, broken/dirty sofa beds and noisy AC — leads to below-target score.
Amenities
9
Good amenities noted (breakfast included, kitchenette in rooms, pool), with some guests enjoying extra touches; parking counted separately and is a negative but amenities themselves are strong.
Value for Money
7
Multiple complaints about high paid parking and some feeling the stay wasn’t worth the price for the problems experienced, lowering perceived value.
Food and Beverage
7.6
Mixed breakfast feedback: many appreciate the included breakfast and options, but a few reviews call it poor/limited or low quality (repeated bad items).
Overall Experience
9.4
Overall sentiment trends positive (many recommend, enjoyable stays, peaceful and comfortable), though some guests had severe negatives; net experience is above target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Outdoor Swimming Pool and Fitness Centre
TownePlace Suites by Marriott Orlando Lake Buena Vista/Palm Parkway offers an invigorating experience with its outdoor swimming pool and fully equipped fitness centre, perfect for guests looking to stay active during their stay.

Spacious and Well-Equipped Rooms
The rooms at this property feature a flat-screen TV, kitchenette with essential appliances, and a comfortable seating area with a sofa bed. Some rooms even offer extra living space, ensuring a relaxing and enjoyable stay for all guests.

Convenient Amenities and Nearby Attractions
Guests can start their day with a delicious buffet breakfast and stay connected with free WiFi. The in-house bar and business area provide additional convenience, while the hotel's proximity to International Drive Orlando and Disney World makes it an ideal choice for travelers. Book now to experience the perfect blend of comfort and convenience at TownePlace Suites by Marriott Orlando Lake Buena Vista/Palm Parkway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 924 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.4
Room Quality: 7.5
Amenities: 9
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 9.4
V
Vanessa • extended_group • fr
8
2026-10-28 • via Nuitee
P
Phyllis • couple • us
8
Pros:

Everything was pleasant and clean

Cons:

I didn’t like that the bed was extremely hard and uncomfortable, and it was hard to sleep. The rest of the place is beautiful.

2026-10-28 • via Nuitee
C
Colmn • couple • gb
9
2026-10-26 • via Nuitee
T
Théo • couple • br
10
2026-10-25 • via Nuitee
I
Isabella • solo_traveller • au
1
Terrible experience, poor service, freezing showers and absolutely not worth the money.
Pros:

Unfortunately, there was nothing about this hotel that stood out as a positive experience. The stay was extremely disappointing.

Cons:

The breakfast was absolutely terrible, with very limited options and the same awful turkey sausage every morning. Disney-shaped food doesn’t make up for the poor quality.

The shower was freezing cold throughout our stay, even after we complained several times. Other guests were experiencing the same problem.

Some reception staff were extremely rude. I personally witnessed a receptionist treating an elderly woman who didn’t speak English very poorly. I had to step in and help her using a translator.

The parking was ridiculously expensive despite having no security. Overall, the hotel was extremely disappointing and definitely not worth the price.

2026-10-24 • via Nuitee
M
Mkpbear • couple • us
10
Great Stay Overall!
Pros:

I had a great experience at this hotel! The accommodations were nice, and having breakfast included was a wonderful bonus that added value to my stay. The only downside was the parking fee, which was over $25 per night. I felt that was a little expensive for hotel guests. Overall, I enjoyed my stay and appreciated the included breakfast. With more reasonable parking rates, the experience would have been even better! I would definitely recommend this hotel to others.

2026-10-17 • via Nuitee
V
Veronica Perrin • couple • us
10
Excellent
Pros:

Everything , Breakfast included

Cons:

Nothing

2026-10-17 • via Nuitee
N
Natalia • family_with_children • pe
7
Pros:

Buen personal, rico desayuno, pero el sofá cama un desastre y la limpieza no muy buena.

Cons:

Sofá cama sucio y colchón interno roto

2026-10-16 • via Nuitee
E
Estefania • family_with_children • ar
10
Cómoda y eficiente
Pros:

Me gustaron mucho las habitaciones, amplias cómodas.. el desayuno muy completo. El personal super amable y servicial

Cons:

Todo me gustó. No tengo queja

2026-10-15 • via Nuitee
C
Chiara • family_with_children • us
9
Good, convenient location, easy check in and check out
Pros:

Beautiful, well kept!

Cons:

Paid parking for guests

2026-10-15 • via Nuitee
J
Jhon Fredy • family_with_children • co
10
2026-10-13 • via Nuitee
G
gordillo • family_with_children • co
1
Pros:

Muy sucio

Cons:

No limpian

2026-10-13 • via Nuitee
R
Rebecca • couple • us
10
2026-10-13 • via Nuitee
J
jurkewicz • couple • us
10
2026-10-12 • via Nuitee
J
Jeffery • solo_traveller • us
10
2026-10-12 • via Nuitee
J
Jeffery • solo_traveller • us
10
2026-10-12 • via Nuitee
G
Georgia • family_with_children • gb
9
2026-10-10 • via Nuitee
D
Deodato • couple • us
7
Pros:

Breakfast - poor
Location - Good

Cons:

We didn't have a service room

2026-10-09 • via Nuitee
D
Danna • family_with_children • us
10
Pros:

Muy limpio todo

2026-10-09 • via Nuitee
L
Lizana • family_with_children • pe
9
Estupendo para pasar unos días por Orlando
Pros:

Un buen ambiente super acogedor y bien compacto

Cons:

La falla de uno de los ascensores fue prolongado

2026-10-08 • via Nuitee