Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Some cleanliness issues
Shower design flaws

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness issues, like a strange smell and shower water flowing out.
Service
9.95
Many reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.99
Commonly described as excellent with proximity to attractions and beautiful views.
Room Quality
8.94
Rooms were noted to be comfortable and well-decorated, with some concerns about shower design.
Amenities
9.47
Amenities like a gluten-free breakfast and a rooftop bar were well-received.
Value for Money
9.43
Overall perceived as high value considering the location and service.
Food and Beverage
9.48
Food quality and options received positive mention, especially for dietary needs.
Overall Experience
9.45
General sentiment indicates a highly positive overall stay with enthusiasm for returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation
Lasala Plaza Hotel in San Sebastián offers spacious and bright rooms with modern décor and top-notch amenities like flat-screen TVs, safes, and minibars. The bathrooms are equipped with free toiletries and luxurious features like radiant floors and rain showers.

Gastronomic Delights
Guests can indulge in a delicious á la carte breakfast and savor authentic Basque cuisine for lunch and dinner at the hotel's restaurant. The culinary experience at Lasala Plaza Hotel is sure to tantalize your taste buds and leave you craving for more.

Prime Location
Conveniently situated in the Old Town, just steps away from Calle Mayor and the Victoria Eugenia Theatre, Lasala Plaza Hotel is the perfect base for exploring San Sebastián. With the Kursaal and La Concha promenade within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Book now to experience the ultimate blend of luxury and comfort at Lasala Plaza Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

9.4
Based on 1672 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
G
George • couple • us
10
Great hotel to enjoy San Sebastián
Pros:

Amazing location on the bay with rooftop view. Excellent breakfast. Attentive staff

2026-09-12 • via Nuitee
D
Diane • couple • us
10
Pros:

Room, excellent location, beautiful lobby and rooftop bars, friendly and helpful staff.

Cons:

No complaints

2026-09-12 • via Nuitee
J
John • couple • gb
10
Perfect location and first class service.
Pros:

Hotel location was perfect.
Roof top terrace very special.

Cons:

All good

2026-09-09 • via Nuitee
M
Mara • solo_traveller • br
10
2026-09-08 • via Nuitee
J
JOHANN • family_with_children • fr
9
2026-09-08 • via Nuitee
P
patrice • solo_traveller • fr
9
2026-09-07 • via Nuitee
T
Tanushree • couple • gb
10
Amazing hotel by the sea
Pros:

Great location, beautiful hotel, lovely roof top, delightful breakfast and very attentive staff. Would highly recommend this place.

Cons:

-

2026-09-05 • via Nuitee
F
Fábio • couple • br
9
Pros:

A localização do hotel é fantástica, além de oferecer uma vista incrível da cidade. O roof top tem uma vista incrível e dá para curtir bem o fim de tarde.

Cons:

Apesar de indicar a disponibilidade de estacionamento, este era cobrado a parte, o que deveria ficar mais claro no momento da reserva.

2026-09-05 • via Nuitee
D
Darya • couple • ua
10
2026-09-05 • via Nuitee
K
Kerry • couple • gb
10
Amazing and great location
Pros:

The staff were lively and the hotel faculties were great . The size of the hotel room was also very good

Cons:

Nothing

2026-09-04 • via Nuitee
R
Raniya • extended_group • gb
10
2026-09-04 • via Nuitee
A
Arnoud • couple • nl
10
Pros:

Het hotel was van een enorme luxe en had tegelijkertijd de uitstraling van een boutiquehotel. Locatie was voortreffelijk, met een schitterende rooftopbar met zwembad. Kamers waren ook uitstekend met lekkere bedden.

Cons:

De prijs van de kamer was reeds heel pittig en we vonden het gelet hierop een tikje armoedig dat we voor werkelijk alles (stevig) moesten bijbetalen (zoals de parking en het ontbijt).

2026-08-30 • via Nuitee
N
Nicola • extended_group • gb
9
Pros:

The location was excellent, the roof top was very nice, the quality of the decor was very good, staff very friendly.

2026-08-29 • via Nuitee
N
Nicole • solo_traveller • au
8
2026-08-29 • via Nuitee
G
Gero • couple • de
9
2026-08-25 • via Nuitee
N
Neil • solo_traveller • gb
10
Perfect location right at the edge of the old town
Pros:

Superb location right at the edge of the old town overlooking the boats. 3 minutes walk to the beach. 1 minute walk to the nearest pintxos bars. Loved the valet parking. Comfortable room. Great power shower, large bathroom. Rooftop bar with pool was excellent with stunning views in all directions. There was a festival on for the entire week when we arrived, the view of the fireworks from the rooftop was brilliant!

Cons:

AC could have been a little bit colder but wouldn't go any lower on the controller

2026-08-23 • via Nuitee
A
Anuradha • couple • us
10
Loved it. Will be back. Bring your own water.
Pros:

Location
Style
Vibe

Cons:

Front desk staff were variable. Some warm but some not so much and unhelpful. When we asked for water in the lobby directed to the bar for 5 euro for small bottle water. Later became aware that there was water in the lobby. Similarly water supply in the room was just one bottle refilled daily and was missed one day. For this kind of hotel nickel and diming water is unnecessary.

2026-08-23 • via Nuitee
Z
Zelanda • solo_traveller • us
10
2026-08-22 • via Nuitee
A
Alessandra • solo_traveller • it
2
Da Evitare se volete confort
Pros:

Solo la posizione per il resto colazione nulla e carissima piscina praticamente una vasca lunga e stretta false le foto su internet. Le camere con domotica recente ma confusa e senza spiegazioni. Non lo consiglio affatto .

Cons:

Colazione piscina camere balconi inesistenti domotica confusa e non spiegata bene. Evidentemente ristrutturazione frettolosa.

2026-08-21 • via Nuitee
A
Alessandra • couple • it
2
Molto deludente
Pros:

La posizione

Cons:

Domotica incomprensibile colazione cara e inesistente non c’è buffet. Camere senza balcone ma solo con ringhiera. Piscina inesistente piccolissima falsata dalle foto su internet. Nel complesso molto deludente. I ripassi nelle stanze il pom non vengono fatti. Come proprietaria di 2 hotel quattro stelle in Italia mi permetto queste critiche. Per me non è un 4 stelle! Unica nota positiva personale gentile.

2026-08-21 • via Nuitee