Rowton Poplars Hotel

Hotels
9.2 (2548 reviews)
Whitchurch Road, Rowton , Chester , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
High drink prices
Limited vegetarian options
Small room size

Categories

Cleanliness
8.78
Generally clean but some complaints about strong bleach smell and room size.
Service
9.99
Staff were accommodating, helpful, and friendly across multiple reviews.
Location
9.59
Great location for road stops and accessibility.
Room Quality
8.54
Comfortable but some rooms were noted as small.
Amenities
8.57
No major facilities like a pool or gym, but basic needs met.
Value for Money
9.03
Considered a bit pricey for drinks and breakfast, but overall decent value.
Food and Beverage
9.28
Good quality food but limited menu choices, expected more variety for price.
Overall Experience
9.85
Guests expressed satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:46

Property Description

Convenient Location
Located just a 6-minute drive from Chester city centre, Rowton Poplars Hotel offers easy access to the city's attractions and amenities.

Comfortable Accommodation
Each room at the hotel features en suite bathroom facilities, a flat-screen TV, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy meals and drinks at the on-site restaurant and bar, with options for breakfast, lunch, and evening meals. The hotel also offers conference facilities, a large beer garden, and scenic walks along the Shropshire union canal.

Experience convenience and comfort at Rowton Poplars Hotel - book your stay now for a memorable experience!

Important information:

Please note that check-in outside the specified hours (2pm-8pm) may be possible upon request. Please contact the property prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2548 reviews
Cleanliness: 8.78
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.28
Overall Experience: 9.85
W
Wookey • solo_traveller • gb
5
2026-06-13 • via Nuitee
T
Tracy • solo_traveller • gb
7
Pros:

The location was ideal for my needs. Clean, comfortable bed. Lovely, helpful staff. Ample parking

Cons:

I thought the price of the room was expensive, given how small it was. The hotel is next to a very busy road, the traffic noise didn't disturb me, what did disturb me was the noise from people walking up and down the stairs (maybe carpet would help). The bedroom doors could do with soft close features, hearing them bang everytime someone came in and out wasn't the best. Lastly the lack of water pressure, it dribbles out the tap and you can just about get a shower.

2026-06-12 • via Nuitee
H
Hector Sewell • solo_traveller • gb
6
As often these days. Nice people. But unnecessary tight spend on key aspects.
Pros:

A personal door opening welcome! Thank you. Truly excellent food at restaurant! Well beyond all other aspects…

Cons:

No investment. Minimal spend on making rooms good. Minimal

2026-06-11 • via Nuitee
J
Jo • couple • gb
9
Great for an overnight stay
Pros:

Easy to find. Clean , well presented.
Lovely food in the restaurant

2026-06-10 • via Nuitee
C
Chris • couple • ie
1
AVOID AVOID AVOID
Pros:

Nothing

Cons:

Smallest room we have ever seen for a couple plus dog. Absolutely no storage, no window, tiny bathroom, dirty shower, road noise, breakfast was worse ever.
None of the facilities or services available as per website and Bookgings.com.
Staff "training " but supervisors not evident.
Rating on website obviously based on previous owners and facilities. MUST BE UPDATED IMMEDIATELY, FALSE ADVERTISING

2026-06-10 • via Nuitee
S
Sophie • couple • gb
10
2026-06-08 • via Nuitee
G
Grace • family_with_children • gb
7
2026-06-08 • via Nuitee
P
Paulius • solo_traveller • gb
7
2026-06-08 • via Nuitee
S
Sadie • solo_traveller • gb
10
Pros:

The staff are exceptional, nothing is too much trouble. The manager (Simon) and the cleaner Rachel have gone above and beyond.

Cons:

Nothing

2026-06-07 • via Nuitee
R
Robert • solo_traveller • gb
5
Pros:

The room was lovely in itself. It was spacious and had all the condiments needed. The view was beautiful as we could see the grounds and the horses and other wildlife. There was also a wide variety of tv to enjoy on a nice big screen
seeing as the weather had let us down for the evening

Cons:

After previously staying here earlier in the year and enjoying the hotels gastro pub experience we we're disappointed to see that it has now changed hands and is an Indian restaurant which meant the we had to go off site to eat both evening meal and for breakfast the next morning. This was disappointing as it is still advertised as the previous property which it is not
The bathroom could also have been cleaner as the bath was all marked and the shower screen had a broken unattached seal which was filled with dirt and the toilet didn't flush properly

2026-06-07 • via Nuitee
L
Leslie • extended_group • ie
10
Pros:

Staff was amazing, food was nice, defo will be staying again

Cons:

Internet was abit poor

2026-06-07 • via Nuitee
R
Rob • extended_group • gb
6
2026-06-06 • via Nuitee
S
Sharp • solo_traveller • gb
10
2026-06-06 • via Nuitee
C
Christopher • family_with_children • gb
7
Good
Pros:

Location

Cons:

No room when showering

2026-06-06 • via Nuitee
I
Ian • solo_traveller • gb
9
Pros:

The very helpfull staff. The excellent Indian restaurant. The location.

Cons:

Nothing

2026-06-05 • via Nuitee
J
Jayne • family_with_children • gb
10
would go back again
Pros:

Room very clean, warm and quiet,
Staff very friendly and welcoming
we had an Indian meal and if was absolutely beautiful and im not a big lover of curry but i couldn't fault it
we only stopped 1 night on our way to Wales as to break up the journey

2026-06-05 • via Nuitee
K
Kerry • couple • gb
9
Value for money, clean and friendly staff
Pros:

Good value for money

2026-06-04 • via Nuitee
A
Aukland • solo_traveller • gb
9
2026-06-03 • via Nuitee
I
Innocent • solo_traveller • gb
8
2026-06-03 • via Nuitee
D
debbie • couple • gb
6
It was ok close to a wedding we was attending
Pros:

Very spacious

Cons:

Not being informed it was under renovation

2026-06-02 • via Nuitee