Rowton Poplars Hotel

Hotels
9.2 (2665 reviews)
Whitchurch Road, Rowton , Chester , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
High drink prices
Limited vegetarian options
Small room size

Categories

Cleanliness
8.78
Generally clean but some complaints about strong bleach smell and room size.
Service
9.99
Staff were accommodating, helpful, and friendly across multiple reviews.
Location
9.59
Great location for road stops and accessibility.
Room Quality
8.54
Comfortable but some rooms were noted as small.
Amenities
8.57
No major facilities like a pool or gym, but basic needs met.
Value for Money
9.03
Considered a bit pricey for drinks and breakfast, but overall decent value.
Food and Beverage
9.28
Good quality food but limited menu choices, expected more variety for price.
Overall Experience
9.85
Guests expressed satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:46

Property Description

Convenient Location
Located just a 6-minute drive from Chester city centre, Rowton Poplars Hotel offers easy access to the city's attractions and amenities.

Comfortable Accommodation
Each room at the hotel features en suite bathroom facilities, a flat-screen TV, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy meals and drinks at the on-site restaurant and bar, with options for breakfast, lunch, and evening meals. The hotel also offers conference facilities, a large beer garden, and scenic walks along the Shropshire union canal.

Experience convenience and comfort at Rowton Poplars Hotel - book your stay now for a memorable experience!

Important information:

Please note that check-in outside the specified hours (2pm-8pm) may be possible upon request. Please contact the property prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 2665 reviews
Cleanliness: 8.78
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.28
Overall Experience: 9.85
W
Williams • family_with_children • gb
8
2026-10-13 • via Nuitee
N
Nnaemeka Michael • solo_traveller • gb
1
Poor service. No staff once it’s pass 10pm which is very scary and leaves customers stranded if they needed any help.
Pros:

The

Cons:

No heaters on and I was cold all through the night

2026-10-12 • via Nuitee
A
Andrea • couple • au
7
Quick overnight stay
Pros:

Very enjoyable meal in restaurant attached to the property.

Cons:

Very small room, bed was very soft and only a double size

2026-10-10 • via Nuitee
P
Peter • couple • gb
7
2026-10-10 • via Nuitee
M
MarieJanes • solo_traveller • gb
3
Great staff, extremely poor sleep quality.
Pros:

Excellent friendly and professional service. Great little Indian restaurant downstairs that I would recommend for dinner. Room was very clean and the bed had a firm mattress which I like. The ensuite had a lovely bath. Sometimes the WiFi worked, sometimes it didn't. That's where the positives end.

Cons:

The fact that you cannot sleep! This is not so much as hotel as a pub with rooms, and I don't mean that unkindly, because it is true. It is located on an extremely busy main road along which rumble continuous HGVs, tankers and trucks 24/7. The noise is one thing - good earplugs can block this out if you are sleeping at the back of the building - however, the very foundations of the place shake continually. As a result, I was continually shaken awake. I slept 2.5 hours on the first night. I was convinced I would be so exhausted that I would sleep the following night. And I did. A whole 4 hours. I then checked out because unless you are a super heavy sleeper then you will not get much sleep here, unfortunately.

2026-10-08 • via Nuitee
M
Megan • couple • gb
2
Worst Hotel Stay I’ve ever experienced
Pros:

Plenty of natural light in the morning

Cons:

The property has a distance smell of cigarettes. The hotel is so close to the road that the entire room VIBRATES with every lorry that drives past all night long. Over night it gets worst as the traffic speeds as it’s late.

Reception offered a half-baked apology which lacked basic sincerity. No attempt to rectify, couldn’t even be bothered to check the messages sent on Booking.com. (No staff over night)

Poor stay, poor customer service and the room seemed a little grubby. Would not recommend.

2026-10-08 • via Nuitee
C
Colley • solo_traveller • gb
3
Pros:

Walking out the door

Cons:

Snotty nosed staff

2026-10-07 • via Nuitee
H
Hannah • family_with_children • gb
10
2026-10-07 • via Nuitee
P
Pulzella • solo_traveller • gb
10
Pros:

Like they had there own restaurant ( the food was very good and the waiter was bery nice, did anything to accommodate)
Simon was very helpful and very polite

Cons:

Shower head could do with replacement. Slight leak on he toilet, we passed this on when leaving

2026-09-19 • via Nuitee
C
Catherine • solo_traveller • gb
9
As always very comfortable and great staff. Disappointing breakfast offerings compared to previous stays.
Pros:

Always good value and very comfortable stay

Cons:

Busy road and lorries can be disturbing

2026-09-18 • via Nuitee
K
Kat Dickson • solo_traveller • gb
10
2026-09-17 • via Nuitee
G
Gokhan • solo_traveller • gb
8
Clean, , Friendly staff, free parking. Very nice Indian restaurant.!
Pros:

Clean, worth for value, free parking. Very nice Indian restaurant, friendly staff.!

Cons:

Bit away from City center, but still easy to reach by bus, vehicle in 10 mins.

2026-09-17 • via Nuitee
L
Louise • solo_traveller • gb
10
2026-09-16 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

The staff always helpful and friendly. Lovely large room with no noise from the road. Comfy bed and room and facilities very clean. I've stayed here before and will again.

Cons:

N/A

2026-09-16 • via Nuitee
A
AMBROSE • solo_traveller • es
8
2026-09-14 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

Value for money

Cons:

Nothing

2026-09-13 • via Nuitee
G
Graham • extended_group • gb
8
Good value for money
Pros:

Good location, friendly staff and nice Indian restaurant

Cons:

Could do with a refurb

2026-09-13 • via Nuitee
A
Amer_qtr • solo_traveller • qa
10
2026-09-13 • via Nuitee
R
richard • solo_traveller • gb
7
2026-09-12 • via Nuitee
J
Janice • solo_traveller • au
8
Basic room in need of decorating to freshen up room. Overall okay but basic
2026-09-11 • via Nuitee