ibis Styles Medan Pattimura

Hotels
•
ibis Styles
7.9 (197 reviews)
Jalan Pattimura No 442 Kelurahan Darat Kecamatan Medan Baru , Medan , ID
+62 61 88812300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple named mentions)
Comfortable beds
Clean and spacious rooms
Good value / price
Convenient / strategic location for many
Smooth check-in and accommodating service
Varied breakfast for some guests
Good internet (suitable for online meetings)
Cons:
Breakfast inconsistent/chaotic with empty stations and limited western options
Limited gym equipment and some broken machines
Pool issues (overlooks bar, full-swimsuit requirement for women, occasional murky water)
Occasional run-down bathrooms and lack of closets in some rooms
Grubby towels reported by some guests
Poor noise-proofing / noise from upper floors
Hot water sometimes not hot
Some rooms/basic accommodation not meeting all expectations

Categories

Cleanliness
8.5
Generally reported as clean (multiple comments about clean rooms and bathrooms); a few isolated issues noted (grubby towels, occasional run-down bathroom and turbid pool water).
Service
9
Strongly positive overall: many guests praise friendly, helpful and responsive staff with named mentions (Valencia, Mr Dicky); smooth and courteous check-in highlighted.
Location
7.8
Mostly convenient/strategic for many (walking distance to marina, convenient for work/leisure) but a few guests described the location as poor for their needs.
Room Quality
8.3
Beds frequently described as very comfortable and rooms spacious; some negative notes about basic accommodation in places, lack of closets and a few run-down bathrooms.
Amenities
6.8
Mixed: pool and gym limitations reported (only one treadmill, broken equipment, pool overlooks bar, requirement for full swimsuit; some reports of turbid pool water). Internet and pool/cafe atmosphere were positives for some guests.
Value for Money
8.6
Frequently noted as good value or good price; several guests explicitly called out very good value / bon rapport qualité-prix.
Food and Beverage
6.5
Mixed to negative: while some found the buffet varied and adequate, many guests reported chaotic breakfast service, empty/refilled items, fewer western options, and specific room-service/food complaints.
Overall Experience
7.7
Generally positive stays with excellent service and comfortable rooms for many guests, tempered by recurring issues around breakfast, some amenities and occasional basic room aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Location and Modern Amenities

Located near popular attractions, ibis Styles Medan Pattimura offers a comfortable stay with an indoor pool, fitness centre, and kids' club. Guests can enjoy American cuisine at the on-site restaurant and unwind at the bar.

Comfortable Rooms and Excellent Services

Each room is equipped with modern amenities like a kettle, air conditioning, safety deposit box, and a flat-screen TV. The multilingual staff at the reception and business centre ensure a seamless stay for guests.

Easy Access to Transportation and Airport Shuttle Service

With Medan Train Station nearby and a paid airport shuttle service, guests can easily explore the city and travel to and from Kualanamu International Airport. Book your stay at ibis Styles Medan Pattimura for a convenient and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Location

Guest Reviews

7.9
Based on 197 reviews
Cleanliness: 8.5
Service: 9
Location: 7.8
Room Quality: 8.3
Amenities: 6.8
Value for Money: 8.6
Food and Beverage: 6.5
Overall Experience: 7.7
J
jom cuti dot com • family_with_children • my
9
Pros:

Good

Cons:

Good

2026-10-29 • via Nuitee
J
jom cuti dot com • family_with_children • my
9
Pros:

Very good

Cons:

All good

2026-10-29 • via Nuitee
Z
Zoe • couple • gb
7
Pros:

Very comfy bed and clean room. Friendly staff. Lots of choice at breakfast

Cons:

The gym only had 1 treadmill and a weight machine that didn’t work. Also, the pool overlooks the bar and you can only use with fill swimming costume. I completely understand why this is however it would be useful to know before hand

2026-10-14 • via Nuitee
S
Shawn • solo_traveller • au
8
Good hotel and staff are great
Pros:

Clean and tidy, well organised

Cons:

Hot water not really hot

2026-10-12 • via Nuitee
A
Alice • solo_traveller • fr
8
2026-10-07 • via Nuitee
T
Timur • family_with_children • nl
7
It was ok
Pros:

Friendly staf, good breakfast, modern design

Cons:

There were no closets in the room, not very convinient. A bit run down bathroom.

2026-09-19 • via Nuitee
J
Julie • solo_traveller • my
9
A good place to resr
Pros:

The comfortable bed, spacious room and toilet and fast room service

Cons:

Nil

2026-09-08 • via Nuitee
I
ines • family_with_children • fr
9
2026-09-06 • via Nuitee
E
Esmee van Wijngaarden • family_with_children • nl
8
Pros:

Het ontbijt was helemaal prima. Veel keuze.

2026-08-31 • via Nuitee
R
Rafik • solo_traveller • zm
6
It was not bad
Pros:

Good value

Cons:

Basic accommodation

2026-08-17 • via Nuitee
2
222alen • Business • Serang, Banten Province, Java
10
Good Hotel in Medan
Pros:

Nice Hotel
Good food
Good staff
Good manager

I like the room whose manager recomend

2026-08-08 • via Tripadvisor
J
jeffersonmW5533VP • Business • Medan, North Sumatra, Sumatra
10
Nice Experience at ibis Styles Medan Pattimura
Pros:

Strategic Location in Medan
Atmosphere for work and leisure is very good especially at 1st floor (pool and cafe)
Internet is good for online meeting

2026-08-06 • via Tripadvisor
M
Muqaddis • couple • my
7
Room was okay but the food was below expectations
Pros:

Breakfast was below par, many of the servings were empty and not refilled. The crowd was too big. Breakfast used to be better previously with western element eh bread, pastry, croissant etc.

Cons:

Breakfast was chaotic with my items not replenished, less western eg bread, croissant, pastry. Egg station too was dissatisfactory, eg omelette was plain and very small. Ordered room service but didn't get member discount. The banana split ordered served on a plate and ice cream already melted

2026-08-02 • via Nuitee
J
JEAN-MARC • solo_traveller • be
9
Parfait. Bon rapport qualité-prix !
Pros:

Bon accueil. Chambres communiquantes spacieuses. Bonne literie. Salle de bain ok et propre. A distance de marche de la marina si vous aimez marcher. Calme. Déjeuner bien achalandé. Personnel agréable. Très bon rapport qualité-prix.

Cons:

Rien à signaler.

2026-08-02 • via Nuitee
B
Baghame • couple • fr
10
2026-08-02 • via Nuitee
S
Sarah • family_with_children • de
8
2026-07-13 • via Nuitee
L
Lisa • extended_group • gb
5
Better places to stay
Pros:

The price was good and staff friendly.

Cons:

The location was poor , the towels grubby , noise proofing not existent and pool and bar area like a children’s party room

2026-07-13 • via Nuitee
A
Anna • solo_traveller • pl
7
Pros:

Large and clean rooms, comfortable bed and very nice and accommodating staff. Breakfast with some vegetarian options.

2026-07-09 • via Nuitee
M
Margarida • solo_traveller • pt
6
2026-07-07 • via Nuitee
V
Visvapurna • couple • my
9
Short and Great Stay
Pros:

I was welcomed by Ms Valencia at the reception, my check in was smooth and cheery. She was exceptionally courteous and very responsive to our needs. Absolutely fantastic service by all the staff. Beds were very comfortable and location convenient.

Cons:

None

2026-07-01 • via Nuitee