Hotel Gavina Express Arica

Hotels
8.1 (1249 reviews)
21 Mayo 425 , Arica , cl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Luggage storage
Safety deposit box
Tour desk
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean environment
Cons:
Outdated rooms
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8
Multiple reviews noted cleanliness as a positive aspect, but some mentioned issues with old towels and bathrooms.
Service
8.5
Overall positive remarks about staff friendliness and service quality.
Location
8.6
Consistently praised for its convenient location, particularly for business and site visits.
Room Quality
7.5
Several reviews indicated rooms showing age and comfort issues like hard mattresses.
Amenities
8
Basic amenities noted as satisfactory while some areas like breakfast variety or bathroom updates require improvement.
Value for Money
8.3
Generally seen as offering good value, despite some mentions of lower quality in specific aspects.
Food and Beverage
7.8
Good breakfast offerings noted, though limited variety and some complaints about the dining schedule.
Overall Experience
8.1
Overall positive feedback, but with specific areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

Spacious Rooms with Modern Amenities - Hotel Gavina Express offers guests spacious rooms equipped with LCD cable television and complimentary WiFi, ensuring a comfortable stay.

Convenient Location for Dining and Entertainment - Situated in Arica, guests can easily explore nearby restaurants and bars, immersing themselves in the local culinary scene and vibrant nightlife.

Proximity to Major Tourist Attractions - Within walking distance, guests can visit iconic landmarks such as San Marcos Cathedral, Mar de Arica Museum, and enjoy the sandy beaches just blocks away, making Hotel Gavina Express an ideal choice for leisure travelers.

Experience comfort and convenience at Hotel Gavina Express - book your stay now!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1249 reviews
Cleanliness: 8
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.1
N
Natalia • couple • cl
9
Cómodo
Pros:

Buena relación costo-servicio, ubicación central, buen desayuno

Cons:

Baño no estaba tan bien cuidado, piezas metálicas oxidadas, la ducha no funcionaba bien

2026-06-20 • via Nuitee
K
Karen • solo_traveller • cl
7
2026-06-18 • via Nuitee
F
Francisco Javier • solo_traveller • cl
4
Decepcionante
Pros:

Personal amable y comprensible.

Cons:

Instalaciones en mal estado, secador roto, sucio, polvo y mal olor.

2026-06-18 • via Nuitee
P
Piera Lanata • solo_traveller • cl
8
2026-06-16 • via Nuitee
P
Piera Lanata • solo_traveller • cl
8
2026-06-16 • via Nuitee
H
Holly • couple • gb
8
2026-06-16 • via Nuitee
M
Morilla • solo_traveller • cl
9
Tranquila
Pros:

La ubicación

Cons:

El desayuno no siempre estuvo al m100% ya que tardaban en reponer los productos que se agotaban

2026-06-15 • via Nuitee
P
Paula Coronil • solo_traveller • cl
8
Pros:

La ubicación del hotel y la atención del personal

Cons:

El colchón de la cama no era cómodo. Se siente mucho ruido en la habitación, al parecer de conversaciones de los otros huéspedes en pasillos.

2026-06-15 • via Nuitee
B
Bustos Soto • solo_traveller • cl
5
Pros:

No estuve ahy suspendi la habitacion

Cons:

No tiene estacionamiento

2026-06-13 • via Nuitee
A
Alejandro Elias Green • couple • cl
10
Pros:

La ubicación y el recepcionista muy amable

Cons:

La taza del baño tenia una filtración

2026-06-10 • via Nuitee
G
Gomez • solo_traveller • cl
9
Pros:

Todo muy bien excelente la limpieza el lugar muy cómodo y muy buena ubicación

Cons:

Secador de pelo en mal estado

2026-06-10 • via Nuitee
A
Alejandro • solo_traveller • cl
4
Descepcionante.
Pros:

Personal correcto

Cons:

Habitacion con alfombra muy antigua y de aspecto sucio. baños antiguos y pequeños. Camas incómodas porque se movian . almohadas incomodas. Habitación muy pequeña, sin escritorio. Internet lento. Desayuno básico.

2026-06-09 • via Nuitee
J
Juan Pedro • solo_traveller • cl
8
agradeble.
Pros:

la ubicación excepcional ya que fui por trabajo desde Santiago a una tienda que abrió la compañía donde trabajo y quedaba a unos pasos, no tome desayuno ningún día por un tema de cuidado médico, el ascensor no tengo mayor comentario, solo hace falta un área para fumadores para no tener que salir a la calle.

Cons:

falta área fumadores.-

2026-06-09 • via Nuitee
A
Antúnez • solo_traveller • cl
10
Pros:

La atención del personal

Cons:

La habitación

2026-06-09 • via Nuitee
M
Maria • solo_traveller • cl
8
Pros:

La Ubicación y la atención

Cons:

El baño estaba muy viejo y deteriorado, falta renovar

2026-06-07 • via Nuitee
B
Beatriz • solo_traveller • cl
7
Baño
Pros:

Limpieza sabanas y atención del personal

Cons:

Estado de ducha y agua fría

2026-06-06 • via Nuitee
R
RosaGuadalupeGonzalez • couple • cl
10
Pros:

Está muy bien en relación precio-calidad, el edificio es antiguo pero tienen buena mantención y las habitaciones son cómodas, no es lujoso, pero nos pareció muy bien la atención y la ubicación en el centro por la avenida peatonal, cerca de todo.

2026-06-03 • via Nuitee
A
Alejandro • extended_group • cl
5
desepcionante
Pros:

el desayuno

Cons:

baños que no parece haber sido sanitizado, piso de duchas con manchas de oxido, ventanas que no se podían cerrar con seguro, muy poca presión de agua, alfombras con manchas antiguas. etc...

2026-06-02 • via Nuitee
H
Holly • couple • gb
8
Pros:

Room was clean and tidy, breakfast was really good, location was also great in the town centre but walkable to beaches

2026-06-01 • via Nuitee
B
Barrera • couple • cl
10
Pros:

excelente !!

2026-06-01 • via Nuitee