Hampton By Hilton Frankfurt City Centre East

Hotels
Hampton Inn
8.6 (8801 reviews)
Grusonstrasse 4 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Quality breakfast
Cons:
Cleaning issues
Noise complaints
Ventilation problems

Categories

Cleanliness
7.73
Mixed reviews regarding cleanliness; some guests noted issues with bathroom cleanliness.
Service
9.2
Guests appreciated the friendly and attentive staff, especially highlighting a specific employee's excellent service.
Location
9.24
Many reviews praised the hotel's convenient location near public transport and city attractions.
Room Quality
8.19
Generally good quality rooms noted, though there were some issues with ventilation and noise in certain rooms.
Amenities
8.22
Amenities like breakfast and fitness area received positive feedback, but there were complaints about noise from equipment.
Value for Money
8.68
Guests felt the hotel provided good value relative to its price, despite some cleanliness concerns.
Food and Beverage
8.73
Breakfast options received positive reviews, though overcrowding was noted.
Overall Experience
8.8
Overall positive experiences despite some highlighted issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:17

Property Description

Modern Comfort and Convenience

Convenient Location: Located in Frankfurt/Main, Hampton By Hilton Frankfurt City Centre East offers easy access to popular attractions like Cathedral of St. Bartholomew, Eiserner Steg, and Goethe House.

Well-Equipped Rooms: The hotel provides comfortable non-smoking rooms with amenities such as air conditioning, TV, and private bathrooms, ensuring a relaxing stay for guests.

Great Facilities: Enjoy a fitness centre, free WiFi, a bar, and a buffet breakfast at the property. Additionally, guests can benefit from the in-house snack bar, business area, and multilingual reception services.

Experience a blend of modern amenities and exceptional service at Hampton By Hilton Frankfurt City Centre East. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.6
Based on 8801 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
N
Nicole couple de
9
Pros:

Wir waren zum zweiten Mal hier. Das Hotel liegt sehr gut, nur ein Katzensprung bis zum Main und ein kurzer Spaziergang in die Altstadt. Super Frühstück. Nettes Personal.

2026-05-23 via Nuitee
F
Faruk extended_group ba
8
Solidan hotel na odličnoj lokaciji
Pros:

Lokacija je odlična. Sobe su čiste. Osoblje je uslužno i pristojno. Sobe se redovno pospremaju

Cons:

Doručak je bio poprilično skroman. Za cijenu noćenja očekivao sam bolji doručak. U sobi nema ni boca vode, da ne govorimo o necemu više. Veoma neudobni jastuci.

2026-05-23 via Nuitee
K
Kübra couple tr
10
2026-05-22 via Nuitee
M
MARIA SILVIA couple br
10
Muito boa. Valeu a experiência
Pros:

Limpo, hotel bem estruturado, quarto bom

Cons:

Ar condicionado. Meio fraco.

2026-05-22 via Nuitee
N
Nikalina solo_traveller de
9
2026-05-22 via Nuitee
A
Anja couple de
7
Toller Aufenthalt in Frankfurt
Pros:

Sehr freundliches Personal, das Frühstücksbuffet war reichhaltig, die Lounge war gemütlich und die Preise an der Hotelbar ok. Die Lage ist super, am Mainufer entlang bis in die Altstadt mit tollem Blick auf fie Skyline.

Cons:

./.

2026-05-21 via Nuitee
M
Michiel solo_traveller nl
7
Cons:

Jammer, geen koffie op de kamer. Bedden waren erg hard. Voor ons doeleinde bleek de locatie t.o.v. de Messe iets te ver te zijn.

2026-05-21 via Nuitee
I
Isabel Barbosa Pereira solo_traveller es
8
Buena calidad precio
Pros:

El personal muy amable, sobretodo Angelico. Ubicación muy cerca del metro y el tren.
Y el desayuno era bastante completo, lo único es que el espacio donde estaban los huevos revueltos y el beicon era un poco encajonado y se amontonaba mucha gente lo que hacía difícil acceder en ciertos momentos a algunos alimentos.

Cons:

La habitación para 3 personas era un poco justa.

2026-05-21 via Nuitee
B
Birgit extended_group de
10
2026-05-21 via Nuitee
S
Sabine solo_traveller de
8
2026-05-21 via Nuitee
M
Maurice couple de
7
2026-05-21 via Nuitee
S
Sascha couple de
8
Gutes Hotel in top Lage
Pros:

Lage top, direkt nebenan die U-Bahn, Straßenbahn um die Ecke und man kann alle Sehenswürdigkeiten schnell erreichen. Das Zimmer war groß genug, Betten bequem und das Frühstück hatte eine gute Auswahl.

Cons:

Der Frühstücksraum, wo das Buffet aufgebaut ist, ist etwas klein, so dass man des öfteren mit anderen zusammenstößt. Wenn an dem Kaffeeautomat eine Schlange steht, kommt man nicht an die Brötchen heran, da wäre eine bessere Aufteilung sinnvoll.

2026-05-21 via Nuitee
B
Bryce extended_group de
10
Nächstes Jahr wieder!
Pros:

Alles war gut, gemütlich, schöne Ausstattung, gutes Frühstück

2026-05-21 via Nuitee
S
serap couple tr
8
Pros:

Konumu ve kahvaltı

2026-05-20 via Nuitee
R
rasoulis59 solo_traveller gr
8
Pros:

Τοποθεσία, ευγένια προσωπικού,πλούσιο πρωινό.

Cons:

Καθαριότητα κάθε 2 μέρες ο.κ.
Θα μπορούσε τουλάχιστον να παίρνουν τα σκουπίδια από το δωμάτιο μια και τα καλαμάκια ήταν μικρά

2026-05-20 via Nuitee
S
Silvio couple br
10
2026-05-20 via Nuitee
A
askalu solo_traveller nl
7
Pros:

Ligging.

Cons:

Vloerbedekking is nooit hygiënisch.

2026-05-19 via Nuitee
S
Sabine solo_traveller de
10
2026-05-19 via Nuitee
H
Hans-Ulrich solo_traveller de
8
Pros:

Alles

Cons:

Nix

2026-05-19 via Nuitee
R
Roxanne couple ph
8
Good value for money
Pros:

literally next to the station, near by supermarket, laundry and drug store. Staff is helpful when I was trying to use the phone to contact our airline.

Cons:

wifi signal is so weak, quite a lot of homeless people outside the building. Also, would be great if there’s bottled water in the room

2026-05-19 via Nuitee