Hilton Garden Inn Omaha Aksarben Village

Hotels
•
Hilton Garden Inn
8.6 (341 reviews)
6737 Frances Street , Omaha , us
+1 402-334-4441

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Great location
Cons:
Inconsistent water pressure
Reservation issues

Categories

Cleanliness
8.11
Some guests reported issues with water pressure, but generally noted cleanliness.
Service
9.08
Staff were mostly described as courteous and welcoming.
Location
9.12
Conveniently located near bars and restaurants, with good access to venues.
Room Quality
8.07
Some feedback indicated discomfort with the beds and bathroom door.
Amenities
8.6
General satisfaction with available amenities, despite minor fridge issues.
Value for Money
8.56
Guests found the price reasonable for the quality provided.
Food and Beverage
8.61
Meals at the bar received positive reviews.
Overall Experience
8.68
Generally positive experiences reported by returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:56

Property Description

Luxurious Amenities
Experience comfort and convenience at Hilton Garden Inn Omaha Aksarben Village. Enjoy a fitness center, shared lounge, and a restaurant and bar.

Modern Comforts
Unwind in stylish rooms featuring a flat-screen TV, private bathroom, and city views in select units. Stay connected with free WiFi and make use of room service and a 24-hour front desk.

Convenient Location
Located just kilometers away from TD Ameritrade Park Omaha, our non-smoking property is near Omaha Community Playhouse and University of Nebraska Omaha. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OMA

Location

Guest Reviews

8.6
Based on 341 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
M
Molly • couple • us
7
Nice location, decent stay, just very average.
Pros:

Bed was comfy, nice options for snacks, free parking.

Cons:

The gym was tiny, broken treadmills, lots of scum build up in the shower on the handle, just adequate. One of the night front desk workers wasn’t nice and clearly hated her job.

2026-08-18 • via Nuitee
C
Cyrus • family_with_children • us
9
Pros:

We loved our stay, I do think breakfast should have been free or cheaper than $15 per person, but overall it was a great stay!

2026-08-17 • via Nuitee
D
David • couple • us
10
good
Pros:

ok

Cons:

parking garage levels not connected levels of hotel

2026-08-16 • via Nuitee
O
Oleksandr • couple • us
1
2026-08-12 • via Nuitee
K
Keely • solo_traveller • us
10
2026-08-11 • via Nuitee
J
Jessica • extended_group • us
10
2026-08-10 • via Nuitee
A
Aimee • solo_traveller • us
8
Pros:

Location, very tidy, attentive staff

Cons:

Cramped quarters lacking in counter space for longer stays

2026-08-07 • via Nuitee
S
soyoun • solo_traveller • us
1
Disappointed with the customer care
Cons:

4 of my family had a reservation for a two-queen room with breakfast through Booking.com, made at 6 PM on our way home from vacation.. We arrived this hotel at 11:30 PM, but they didn't have our two-queen room. The hotel receptionist explained there were major computer glitches so third-party booking sites couldn't connect the hotel's system to see actual room availability. She said we should called to site. We called the hotel first before booking but it was 2-3 hours waiting time. We couldn't get thru the hotel.
Who would doubt when you received the confirmation email, your actual room isn't there.
She offered a King Jr. Suite (one king bed, pull-out sofa) but asked for more money and said it wouldn't include breakfast. She stated she couldn't honor the original price because we booked through a third party. I wasn't happy about this. At midnight, We searched again for a two-queen room and went to a different hotel. If she had honored the price, we could have stayed even though we didnt want a pull out sofa to sleep. It wasn't a good experience how this hotel took care of a customer who had a problem at midnight.

2026-08-02 • via Nuitee
W
Wesley • family_with_children • us
10
2026-08-02 • via Nuitee
N
Nathan • solo_traveller • us
8
Pros:

Great location.

Cons:

No free breakfast

2026-07-25 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

NA

Cons:

NA

2026-07-21 • via Nuitee
W
Wesley • family_with_children • us
10
2026-07-11 • via Nuitee
A
Amber • solo_traveller • us
10
2026-07-11 • via Nuitee
K
Katherine • couple • us
10
2026-07-08 • via Nuitee
S
Sheila • extended_group • us
8
2026-06-30 • via Nuitee
R
Ryan • couple • us
6
Less than desirable.
Pros:

Nice location

Cons:

Stain on sheet, called front desk to get it fixed. They dropped off new and expected me to make my own bed😂

2026-06-29 • via Nuitee
M
Mark • couple • us
8
2026-06-18 • via Nuitee
S
Sarah • couple • us
10
I’ll be back
Pros:

Location and price and pool

Cons:

Loved everything

2026-06-14 • via Nuitee
J
Jenny • couple • us
10
Great place to stay when needed to go to many location for events in Omaha.
Pros:

Location

Cons:

Everything was great

2026-06-01 • via Nuitee
D
Doug • family_with_children • us
8
Cons:

Where the elevator was located

2026-05-31 • via Nuitee