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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Games room
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Pool with view
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Heated pool
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Toilet with grab rails
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Amenities and Comfortable Stay
Tru By Hilton San Antonio Downtown Riverwalk offers a range of modern amenities for a comfortable stay, including a fitness centre, a shared lounge, and a sun terrace with a swimming pool. Guests can also enjoy a delicious buffet breakfast during their stay.
Convenient Business Facilities
For guests traveling for work, the hotel provides a business centre for their convenience. Whether attending a conference at the nearby Henry B Gonzalez Convention Center or simply needing to catch up on work, guests can make use of these facilities.
Prime Location and Nearby Attractions
Located near popular attractions like The Alamo and Ripleys Believe It Or Not Museum, Tru By Hilton San Antonio Downtown Riverwalk offers easy access to the best of San Antonio. Explore the city with ease and return to a comfortable room at the hotel.
Book your stay at Tru By Hilton San Antonio Downtown Riverwalk for a memorable and convenient experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The location
Pool out of service and vallet parking sign outside said $35.00 parking and i was charged $51.00
The location to the Riverstreet. Nothing else was nice.
They had ants in the window and roaches in the bed. (The small nasty ones) I called and told the front desk but they told me they are everywhere. These are not water bugs. They have roaches. The fourth floor seem to be rotting out, some spots feel like the floor is caving in. And don’t forget the mold in the shower. Very horrible experience and no one cared.
Location
Not clean, they didn't clean our room even when we asked
Nothing
The noise, the trash in the room, paying a ridiculous amount for parking, the location.
Good
Scary
Me and my family actually walked all our nights because the river walk was such a great distance from the hotel and enjoyed breakfast each morning, different options each day and I enjoyed it
Good location to restaurant and river walk
There web site didn't show was no parking other than valet parking at 35.00 a day
I like everything about this hotel, except one thing, although I did give you a 10 star review.
One thing is- absence of help with the luggage. On top of that, no rolling carts.
I still wanted to give you an exceptional score because of the great staff and overall cleanliness of this hotel.
Great so much fun I loved it great work
Amazing rooms! Very spacious and clean!
great atmosphere and scenery
Our soccer team came from Dallas for our soccer camp and they were so inviting and welcoming to all of us!
I went with my soccer team and had a very good experience no complaints.
Our second stay at this location. First stay was great, second stay a year later not so great. Location is great and walkable to all the excitement's. They do have valet or you can park with the city of SA. Breakfast is a typical Tru breakfast spread. They have complementary water to hydrate. Staff friendly and inviting. Rooms are clean. Concerns with the stay, I emailed and texted the GM Charles and no responses. As a Gold member with multiple stays at Hilton, I have never not been contacted back. The pool should have been closed. It was not working , water was not circulating, it was stagnate, some got in and said I can’t see my feet, parents would scoop out the things floating so kids could get in. It should have been closed, it was a health hazard. It needs to be properly maintained for the health and safety of the people who trust and choose Hilton to stay. Do better
I had an issue with reservations and Shelby and Heather help me resolve this issue. They were so patient and understanding. They listened and resolve, and made me and my daughter feel welcomed and comfortable.
Thank you ladies and keep up the great work.
Great hotel , Very clean and vibrant definitely would purchase again
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