Tru By Hilton San Antonio Downtown Riverwalk

Hotels
Tru by Hilton
8 (731 reviews)
901 E. Houston St. , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Courteous staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Delayed vehicle retrieval
Inconvenient wifi sign-in

Categories

Cleanliness
6.25
Reported multiple roaches in the room and clogged drains.
Service
9.25
Staff were extremely courteous in their response.
Location
9.25
Great location, walking distance to downtown attractions.
Room Quality
7.25
Room had minor water damage and carpets could be replaced.
Amenities
7.25
Facilities could use an update and no smart TVs available.
Value for Money
8.25
Good value for the price.
Food and Beverage
8.25
Breakfast options were appreciated.
Overall Experience
8.25
Mixed experience, with some outstanding aspects and others needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:46

Property Description

Modern Amenities and Comfortable Stay
Tru By Hilton San Antonio Downtown Riverwalk offers a range of modern amenities for a comfortable stay, including a fitness centre, a shared lounge, and a sun terrace with a swimming pool. Guests can also enjoy a delicious buffet breakfast during their stay.

Convenient Business Facilities
For guests traveling for work, the hotel provides a business centre for their convenience. Whether attending a conference at the nearby Henry B Gonzalez Convention Center or simply needing to catch up on work, guests can make use of these facilities.

Prime Location and Nearby Attractions
Located near popular attractions like The Alamo and Ripleys Believe It Or Not Museum, Tru By Hilton San Antonio Downtown Riverwalk offers easy access to the best of San Antonio. Explore the city with ease and return to a comfortable room at the hotel.

Book your stay at Tru By Hilton San Antonio Downtown Riverwalk for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 37.89 per day.

Location

Guest Reviews

8
Based on 731 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
H
Holmes couple us
10
Friendly staff excellent location
Pros:

Everything

Cons:

Nothing

2026-05-19 via Nuitee
I
Ivy couple us
10
Great Location, Spacious Rooms, and Excellent Breakfast — Just Be Prepared for Pricey Parking
Pros:

Loved the breakfast & that they served it past 9am with plenty of hot food. and large rooms. The building was unique & the it was lively. Walkable to the River Center Mall.
Walkable to a lot of lively bars off the riverwalk.

Cons:

Very pricey valet parking at $50 per day, with not much other options unless you wanted to find street parking which almost impossible. The valet attendants were really nice though.
The hotel was between 2 not so nice hotels

2026-05-17 via Nuitee
A
Ayumi あゆみ couple us
10
2026-05-14 via Nuitee
C
Coastal05293580489 Friends getaway
10
Ask for Manuel he’s the best !
Pros:

I could not rave more about this hotel ! It’s fabulous and the staff is amazing!! Manuel was absolutely fabulous! If you get him you super lucky! He’s fantastic!

2026-05-11 via Tripadvisor
S
Shaw solo_traveller us
8
Pros:

It was within walking distance of The Alamo.

Cons:

Parking was limited.

2026-05-11 via Nuitee
T
T318YZcarlc Family
10
Great experience; no complaints.
Pros:

My experience with Tru by Hilton was great! Everyone was so kind and that made my experience that much better! I also had the pleasure of meeting with Betty with Hilton Travel and she was so personable, helpful, kind, and caring. Hilton needs more people like her!

2026-05-09 via Tripadvisor
和田 couple mx
8
2026-05-04 via Nuitee
E
Ethel couple us
10
2026-05-02 via Nuitee
E
Ethel couple us
10
2026-05-02 via Nuitee
S
Steven couple us
8
2026-04-27 via Nuitee
N
Natalia solo_traveller us
8
Pros:

The amenities and how comfortable the beds were

Cons:

The complimentary breakfast needs work!

2026-04-20 via Nuitee
R
R.villarreal solo_traveller us
10
Pros:

I have stayed at a few Tru and I enjoyed my stay all the time.

Cons:

The location and it's peaceful.

2026-04-19 via Nuitee
S
Seth solo_traveller us
6
2026-04-19 via Nuitee
D
Dakota couple us
10
2026-04-16 via Nuitee
K
kristined608 Family
10
Perfect stay
Pros:

I can’t not even explain how nice the people are that work here!! Every single staff I encountered was so kind and helpful! I will be staying here every time I come to San Antonio. I didn’t catch the ladies name who was so kind at the front but she worked on 4/11 and 4/12

2026-04-12 via Tripadvisor
M
michellelC1929HL Friends getaway
10
Cute Boutique Hotel
Pros:

Cute hotel, great location. Comfortable room. Will stay again

2026-04-10 via Tripadvisor
B
Brigette Gloria couple us
8
Staff was great very helpful and welcoming. Great location.
Pros:

Great location , valet parking was great easy to use, staff was amazing. Breakfast was alright nothing fancy or anything, need diet drink options in the hotel store for ppl who are diabetic.

Cons:

Nothing

2026-04-09 via Nuitee
S
Sabina family_with_children us
8
2026-04-08 via Nuitee
F
Flavia family_with_children us
10
2026-04-02 via Nuitee
I
italia couple us
5
2026-03-31 via Nuitee