Hotel Mercier

Hotels
8.5 (2655 reviews)
Rozenstraat 12 , Amsterdam , nl
+31 20 810 0940

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Good amenities
Cons:
Cleanliness issues
Breakfast quality could be better

Categories

Cleanliness
7.64
The carpets and walls in the room have seen some wear and were a little dirty.
Service
9.11
Staff were welcoming and accommodating, but some could use more training.
Location
9.15
The location of the hotel is very good, within walking distance to main sites.
Room Quality
8.1
Rooms are decent size but some were reported as tiny or had issues with AC.
Amenities
9.13
Great amenities provided, including coffee and tea in the room.
Value for Money
8.59
Good value for the location and amenities offered.
Food and Beverage
7.64
Breakfast was noted as okay but could be improved.
Overall Experience
8.61
Overall good experience with notable highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:42

Property Description

Luxurious Accommodation
Hotel Mercier in Amsterdam offers air-conditioned rooms with modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even boast stunning city views. The comfortable beds with quality linens ensure a good night's sleep for every guest.

Convenient Facilities
Enjoy complimentary WiFi, a beautiful garden, and a delicious restaurant at the hotel. The 24-hour front desk, luggage storage, and bar add convenience to your stay. The private bathrooms with showers and hairdryers provide a touch of luxury for guests.

Prime Location
Located near iconic attractions such as Anne Frank House and Royal Palace Amsterdam, Hotel Mercier is the ideal choice for travelers interested in exploring the city's rich history and culture. Book your stay now for a memorable experience in Amsterdam.

Important information:

All charges for the room, breakfast, city tax and incidentals will be processed at check-in.

Guests can make a reservation for a maximum of 9 rooms. Only 9 rooms will be accepted by the hotel. If you make a reservation of more than 9 rooms, the hotel is obligated to cancel the extra rooms.

Please note that some 'Junior Suite' units are split-level and can only be accessed via stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    People no matter the age stay for € 60 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2655 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
T
Tracey • solo_traveller • gb
8
Excellent for short break
Pros:

Excellent central location. Friendly helpful staff

Cons:

Bedroom quite stuffy . Vegan restaurant only

2026-07-24 • via Nuitee
G
Gisela • couple • pe
10
2026-07-23 • via Nuitee
Y
Yuet Lin • couple • sg
10
Pros:

Very convenient location, lovely staff and great breakfast.

Cons:

-

2026-07-23 • via Nuitee
N
Nick • family_with_children • au
8
A nice hotel on the edge of the city centre.
Pros:

Clean and modern hotel. Located on a quiet street but near the Jordaan shops and cafes.

Cons:

We stayed in the loft apartment and while downstairs was well airconditioned, the upstairs bedroom was very hot and stuffy.

2026-07-22 • via Nuitee
L
Lara • couple • gb
10
2026-07-22 • via Nuitee
E
Eddie Lourenco • extended_group • us
10
Great place to stay and a wonderful staff
Pros:

The staff was so nice. The waiter who helped us each morning (Lourenco) was an absolute pleasure.

2026-07-21 • via Nuitee
M
martin • couple • nl
9
2026-07-21 • via Nuitee
D
Dawn • couple • gb
7
Great location but I was underwhelmed after looking forward to something exceptional.
Pros:

Location, decor.

Cons:

There was a lack of staff, the bar was beautiful but when we went for drinks there was no one around.

2026-07-17 • via Nuitee
H
Harriet • family_with_children • gb
9
Exceptional service, atmosphere and location. Totally recommend.
Pros:

Everything! The hotel's ambience and style were beautiful, creating a warm and welcoming atmosphere from the moment we arrived. The location was fantastic, making it easy to explore the area. Every member of staff was incredibly friendly, attentive, and helpful, and they truly made our stay so special. We couldn't have asked for a better experience.

Cons:

Nothing! - some minor issues were that we couldn't adjust the temperature of the air conditioning.

2026-07-16 • via Nuitee
A
Afroditi • couple • gr
10
2026-07-13 • via Nuitee
N
Natalia • extended_group • br
10
Pros:

Funcionária brasileira maravilhosa! Atendente do café português muito simpático! Adoramos tudo!

2026-07-12 • via Nuitee
E
Emile • couple • nl
10
Pride! Welkom
Pros:

Ontvangst, inrichting, sfeer, alles was goed

Cons:

Geen opmerkingen

2026-07-11 • via Nuitee
N
Nina • extended_group • au
7
2026-07-11 • via Nuitee
A
Aleksandra • couple • ru
10
2026-07-07 • via Nuitee
S
Sandra • couple • us
10
The staff was excellent; professional, helpful and courteous.
Pros:

It was in a very nice walkable area.

Cons:

The light in the toilet area was very dim

2026-07-06 • via Nuitee
E
Erika • couple • se
10
Pros:

Mysig miljö, god frukost och läget

Cons:

Lite rörig personal

2026-07-06 • via Nuitee
E
Emmanouil • couple • gr
9
2026-07-05 • via Nuitee
D
Doris • couple • us
10
2026-07-05 • via Nuitee
E
El Boukri • solo_traveller • ca
7
2026-07-04 • via Nuitee
H
Helen • family_with_children • au
8
Great location gorgeous hotel
Pros:

The hotel is centrally located, gorgeous design and very helpful staff. Will stay here again

Cons:

We had a loft style room and it was incredibly hot weather and the air con did a great job cooling the lower level but struggled to cope with the upper floor too. In normal weather would be fine

2026-07-03 • via Nuitee