Holiday Inn & Suites Memphis Southeast-Germantown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1161 reviews)
7730 Centennial Drive , Memphis , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and safe environment
Friendly staff
Spacious rooms
Cons:
Long check-in process
Breakfast not included
Occasional noise issues

Categories

Cleanliness
8.16
Multiple reviews mention that the hotel was clean, but also some issues such as room odors and general upkeep.
Service
9.63
Overall positivity about staff professionalism and friendliness, despite some comments about slow check-ins.
Location
9.17
Described positively in several reviews, with a safe and convenient neighborhood.
Room Quality
8.62
General praise for spacious and comfortable rooms; however, issues like odor were noted.
Amenities
8.65
Mention of good parking and pool facilities; lack of free breakfast affected perception.
Value for Money
8.61
Mixed views due to breakfast charges and billing issues.
Food and Beverage
7.66
Negative sentiments about breakfast pricing and service.
Overall Experience
9.13
Overall sentiment was positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Convenient Location
Located just a short distance from popular attractions like Graceland and the Stax Museum of American Soul Music, Holiday Inn & Suites Memphis Southeast-Germantown is the ideal choice for travelers wanting to explore Memphis.

Modern Amenities
Enjoy the convenience of a fitness centre, indoor pool, restaurant, and bar during your stay. Stay connected with free WiFi throughout the property and indulge in room service for a relaxing experience.

Helpful Staff
Our dedicated staff is always ready at the reception to offer assistance and ensure your stay is comfortable and memorable.

Ready to experience the best of Memphis? Book your stay at Holiday Inn & Suites Memphis Southeast-Germantown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8.7
Based on 1161 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 9.13
J
James • family_with_children • us
9
It was noice.
Pros:

Breakfast was good.

2026-09-19 • via Nuitee
R
Ruth • couple • us
8
Pros:

Good

Cons:

I had no complains

2026-09-18 • via Nuitee
M
Mercedes • solo_traveller • us
10
Will stay again
Pros:

cleanliness, safe location, staff was very helpful and kind.

Cons:

N/A

2026-09-17 • via Nuitee
E
Edward • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-17 • via Nuitee
D
Destinee • extended_group • us
10
2026-09-14 • via Nuitee
T
Tanya • family_with_children • us
8
Overall, a very nice stay.
Pros:

Room was clean and spacious.

Cons:

Having to lock my car behind a gate.

2026-09-14 • via Nuitee
N
Nakeilah • couple • us
10
2026-09-14 • via Nuitee
T
Toya • couple • us
10
2026-09-12 • via Nuitee
H
Hanan • solo_traveller • us
8
Pros:

Clean, large room

Cons:

My husband had trouble sleeping. He sleeps in a hospital bed at home. Has to have bed elevated or sleep in recliner. Was difficult fixing a position where he could be able to rest a little. Wish you had recliner available for people who need them .

2026-09-10 • via Nuitee
B
Bernice • solo_traveller • us
10
Pros:

Clean hotel good customer service. This is one of my go to hotels.

2026-09-09 • via Nuitee
E
Edward • solo_traveller • us
10
2026-09-09 • via Nuitee
L
Letisha • couple • us
6
The room was extremely dirty. Sooo many stains were in the carpet and the bathroom toilet and shower was not properly cl
Cons:

The room was extremely dirty. Sooo many stains were in the carpet and the bathroom toilet and shower was not properly cleaned.

2026-09-08 • via Nuitee
S
streater • couple • us
10
2026-09-08 • via Nuitee
C
Cary • couple • us
9
2026-09-08 • via Nuitee
D
Danielle • couple • us
10
So comfortable
Pros:

Haven’t stayed in a hotel in a while.. the room was huge and so comfy.. I got a lot of much needed rest .. the dove products was a plus!

2026-09-08 • via Nuitee
J
Johana • couple • us
10
Pros:

Gated Property & Security

2026-09-07 • via Nuitee
V
Victoria • couple • us
10
2026-09-07 • via Nuitee
C
Cheri • couple • us
9
Pros:

Room where large and comfortable. It was very clean. Bed was very comfortable overall it was a great place to stay.

Cons:

Rooms to far from entrance for handicap

2026-09-06 • via Nuitee
C
Clark • couple • us
7
2026-09-05 • via Nuitee
C
Carlos • couple • us
10
2026-09-03 • via Nuitee