Palm garden Resort

Hotels
7.8 (8 reviews)
Bralirwa Bay Marine Road , Gisenyi , rw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Garden
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Property Description

Luxurious Accommodations:
Palm garden Resort in Gisenyi offers comfortable rooms with balconies and modern amenities, ensuring a relaxing stay for all guests.

Delicious Dining Options:
Indulge in a variety of breakfast choices including continental, American, or vegetarian options to start your day right at Palm garden Resort's restaurant.

Exciting Activities:
Explore the beautiful surroundings of Gisenyi with free bike rentals provided by the hotel, or opt for a leisurely cycling tour.

Experience the perfect blend of comfort and convenience at Palm garden Resort. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 8 reviews
B
Benitha • couple • rw
9
Palm garden was very good the staff were very friendly and the service is great
Pros:

The breakfast and staff were very nice

Cons:

All facilities are not there as mentioned

2024-12-11 • via Nuitee
P
Philipp • couple • de
8
Okay place with nice staff
Pros:

First of all we really have to emphasize that the staff is super friendly and helpful, especially Ives and Gilbert. The room was clean and everything worked well. WiFi speed was fine, also within the room. Food at the restaurant was decent and came in large portions.

Cons:

We didn't get the room we'd booked as there was a bigger group of factory workers who occupied all rooms except for the 'dorm' apartment, where we spent our nights. It was not a big deal but kind of weird, because it features 5 bedrooms and 2 bathrooms and we were just 2 people. Also the other rooms looked more comfortable and cozier.
Be aware that the Google Maps place 'Palm Garden Lodge' which links to 'Palm Garden Resort' on Booking.com and which is also mentioned in the Lonely Planet East Africa travel book is NOT the same place! The rooms look different and you don't have lake access.

2024-10-03 • via Nuitee
S
Séverine • couple • be
9
Pros:

Très bel endroit
Déjeuner copieux
Personnel à l'écoute

Cons:

Attention, le prix référencé pour le dortoir est erroné. Il faut compter 25 $ par personne

2023-08-19 • via Nuitee
M
Maya • extended_group • um
6
Pros:

Nice breakfast and view

Cons:

The bike rental isn't free as advertised

2023-06-17 • via Nuitee
S
Soren • family_with_children • dk
7
Pros:

Personale og beliggenhed.

Cons:

Sengen var dårlig.

2023-01-11 • via Nuitee
R
RICHARD
10
Pros:

Un personnel très serviable et un service irréprochable

2019-09-17 • via Nuitee
U
ussv
2
pathetic, horrid experience
Pros:

We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..

2019-07-02 • via Nuitee
R
RICHARD
8
Pros:

Le personnel est très accueillant.
Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.

2018-05-15 • via Nuitee