Hotel Gran Imperio

Hotels
6.8 (2499 reviews)
4332 Carrera 69 , Medellín , CO

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Excellent/central location (many mentions)
Low price / good value for short stays
Friendly and helpful staff (multiple positive mentions)
Cons:
Poor cleanliness: cockroaches, hair, general dirtiness
Rooms in poor condition: humidity, obsolete, uncomfortable beds, lack of furniture
Limited/failed amenities: no AC, ineffective fans, occasional no hot water or TV failures
Service inconsistencies: reservation issues and inattentive communication reported
Noise from outside / thin walls

Categories

Cleanliness
3
Multiple reviews report poor cleanliness: cockroaches, hairs, humidity, dirty bathrooms and worn towels; overall hygiene is a clear negative.
Service
9
Service is generally praised in many reviews (staff described as very friendly and formal), though there are notable isolated incidents (reservation cancellation, inattentive staff via WhatsApp) — overall front-desk/helpful service predominates.
Location
10
Strong consensus: repeatedly described as central, very close to everything, strategic and in a safe/accessible area — location is a major positive.
Room Quality
3
Rooms often described as obsolete or in poor condition: humidity, lack of furniture in some rooms, uncomfortable beds, small bathrooms, paint/wall issues and noisy street exposure.
Amenities
4
Amenities are limited or inconsistent: no air conditioning in many rooms, fans not effective, occasional lack of toiletries, issues with hot water and TVs not working.
Value for Money
10
Frequently described as cheap/economical and good for the price; many guests highlight it as excellent value for short stays despite shortcomings.
Food and Beverage
6.8
Not mentioned in reviews — assigned target overall rating.
Overall Experience
8.6
Mixed overall: serious negatives on cleanliness and room condition counterbalanced by outstanding location, low price and generally helpful staff — results in an overall acceptable budget-stay experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:48

Property Description

Convenient Location
Hotel Gran Imperio is ideally located in the heart of Medellín, close to popular attractions such as El Poblado Park, Lleras Park, and Plaza de Toros La Macarena.

Comfortable Accommodation
Guests can expect cozy rooms equipped with modern amenities including a flat-screen TV, private bathroom, and complimentary WiFi. The 24-hour front desk and room service ensure a convenient and hassle-free stay.

Nearby Attractions
Explore the vibrant surroundings with ease as the hotel is situated near Laureles Park, Urban Gate, and Estadio Atanasio Girardot. Don't miss out on the opportunity to discover the best of Medellín during your stay at Hotel Gran Imperio.

Book your stay now and experience the perfect blend of comfort and convenience at Hotel Gran Imperio.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.8
Based on 2499 reviews
Cleanliness: 3
Service: 9
Location: 10
Room Quality: 3
Amenities: 4
Value for Money: 10
Food and Beverage: 6.8
Overall Experience: 8.6
L
Luis Antonio • solo_traveller • pr
7
Pros:

Esta cerca de la calle 70 hay una buena cafetería al lado y cerca varias panaderías y un buen supermercado.La recepción es amplia y el personal de recepción muy amable.El cuarto estaba limpio y buenos canales de cable.Tenia agua caliente y el café muy bueno y caliente.

Cons:

Encontré en mi estadía varios insectos pequeños en el cuarto y el internet en el cuarto muy malo.No cambian las toallas ni sábanas todos los días.

2026-09-17 • via Nuitee
C
Chris • solo_traveller • co
1
Malo
Pros:

Nada sucio. Y con cucarachas

Cons:

El personal para nada servicial no tenía servicio de televisión el ventilador más que ventilar lo que hacía era ruido habitación con cucarachas

2026-09-10 • via Nuitee
L
Lopez • solo_traveller • gt
10
Pros:

La atención y ayuda de la señorita de turno nocturno

2026-09-09 • via Nuitee
C
Carmona Ramírez • couple • co
2
Un pésimo alojamiento
Pros:

Nada

Cons:

Nada

2026-09-09 • via Nuitee
B
Bladimir • solo_traveller • co
7
2026-09-08 • via Nuitee
E
Esneider • solo_traveller • co
1
Pros:

Ubicación Excelente

Cons:

Precio Elevado, la habitación literal vacía solo las camas y el televisor que no sirve, ventilador pésimo. Desayuno que ofrecen no tienen el servicio. Mejores opciones para la proxima.

2026-09-08 • via Nuitee
P
pulido mendoza • couple • co
1
Mal
Pros:

Nada

Cons:

Cancelaron la reserva y quedamos sin hotel cuando llegamos

2026-09-08 • via Nuitee
J
John Jairo • couple • co
6
Es calidad precio
Pros:

Los empleados son muy amables y serviciales

Cons:

Mala limpieza, había cucarachas y el lava manos estaba mal puesto, podría caerse

2026-09-07 • via Nuitee
D
David • solo_traveller • co
1
Pros:

No me gusto nada

Cons:

La atencion de los empleados lo peor

2026-09-03 • via Nuitee
L
Luis Enrique • solo_traveller • co
6
Pros:

Ubicación

Cons:

La limpieza falta de limpieza baños sin puertas. El tv no tiene audio

2026-07-15 • via Nuitee
V
Vmls • solo_traveller • co
1
Pros:

Instalaciones sucias, cucarachas y el tv no sirve

Cons:

Lo único bueno es la ubicación

2026-07-11 • via Nuitee
C
Carlos • couple • pe
7
2026-07-10 • via Nuitee
J
jorge • solo_traveller • co
10
2026-07-08 • via Nuitee
G
Gabriela • solo_traveller • co
8
2026-07-07 • via Nuitee
Q
Quintero Beltran • solo_traveller • co
2
2026-07-06 • via Nuitee
L
Lopez Rojas • couple • cr
9
2026-07-06 • via Nuitee
H
HIGUITA HECHEVERRI • solo_traveller • co
10
2026-06-20 • via Nuitee
A
Alexander • solo_traveller • co
10
Pros:

La ubicación

2026-06-15 • via Nuitee
B
Blanco • solo_traveller • co
10
Pros:

Muy buena atención y ubicación

Cons:

Todo estuvo bien

2026-06-15 • via Nuitee
A
Alejandro • couple • es
8
Estable
Pros:

El personal demasiado amable

Cons:

Paredes sin pintura pero se ve que están trabajando en eso

2026-06-14 • via Nuitee