Smile Hotel Premium Osaka Higashishinsaibashi

Hotels
8.5 (288 reviews)
Chuo-ku Shimanouchi 2-13-17 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Inconvenient amenities
Some cleanliness issues

Categories

Cleanliness
8.46
Clean room and daily towel changes, but some areas like the bathroom curtains need improvement.
Service
9.43
Friendly staff, willing to provide extra pillows and clear instructions.
Location
9.47
Very convenient location near Dotonbori and shopping areas.
Room Quality
7.42
Rooms are clean but some are small for multiple guests and with limited features.
Amenities
7.45
Some amenities are inconveniently located and outdated.
Value for Money
9.41
Great value with spacious rooms and good services for the price.
Food and Beverage
7.46
Breakfast offers variety, but menu stayed the same throughout the stay.
Overall Experience
8.93
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:39

Property Description

Central Location in Osaka
Smile Hotel Premium Osaka Higashishinsaibashi is perfectly situated in the heart of Osaka, offering easy access to popular attractions and the vibrant city center.

Comfortable and Convenient Rooms
Experience air-conditioned rooms equipped with modern amenities such as a flat-screen TV, desk, and cozy beddings, ensuring a relaxing stay for all guests.

Convenience at Your Fingertips
Enjoy complimentary WiFi, a 24-hour front desk, and luggage storage facilities, making your stay at Smile Hotel Premium Osaka Higashishinsaibashi seamless and hassle-free.

Ready to experience the best of Osaka? Book your stay at Smile Hotel Premium Osaka Higashishinsaibashi now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 288 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 9.41
Food and Beverage: 7.46
Overall Experience: 8.93
T
Tufan • couple • tr
8
Pros:

Otelin konumu iyi, bir çok aksiyonlu alana ve metroya yürüme mesafesinde ayrıca otelin sokağında 3 meşhur market te bulunuyor. Otelin odası Japonya standartlarına göre bir tık büyük olsa da bizim için bir tık küçüktü ama biz 2 kişi olarak 4 gece kaldık ve idare edilmeyecek boyutta değil. Otelde herhangi bir sorun yaşamadık. Personele pek iletişim kurmamıza gerek kalmadı zaten Japonya da genelde odalar 3 gecede bir temizleniyor, dolayısı ile hizmeti değerlendirecek pek bir durum olmuyor açıkçası.Kliması daha iyi olabilirdi ama idare edilmeyecek seviyede değil. Benim için oda biraz küçük olduğu için biraz şuan kırdım. Ama şunu söylemek isterim bu puanı genel Avrupa standartlarına göre verdim, Japonya standartlarına göre kesinlikle 9 luk bir otel.

2026-06-14 • via Nuitee
瑞恩 • couple • tw
10
2026-06-02 • via Nuitee
P
PEI CHI • solo_traveller • tw
10
2026-06-01 • via Nuitee
Z
Zachary • solo_traveller • us
10
2026-05-31 • via Nuitee
M
Masashi • solo_traveller • jp
10
2026-05-26 • via Nuitee
A
ANN • couple • gb
8
Good location and nice size room compared to many. Staff lovely and helpful.
Pros:

Location was good for the night life and transport links for excursions. The Hitel allowed us leave our baggage after checking out until our flight. Room was a good size to stay for 3 nights.

Cons:

No English channels on the tv and no Netflix option.

The pillows were really hard and uncomfortable. Never known pillows like that before.

2026-05-25 • via Nuitee
M
MURAO • couple • jp
8
2026-05-22 • via Nuitee
G
Guylaine • couple • ca
9
Pros:

bien situé

Cons:

lit dur

2026-05-19 • via Nuitee
Y
Yan Chi • solo_traveller • hk
9
2026-05-19 • via Nuitee
Z
Zhi • couple • my
8
2026-05-17 • via Nuitee
W
Watcharaporn • solo_traveller • th
8
Great location
Pros:

Cleanliness and it is great location

Cons:

The skill of staff to communicate in English

2026-05-17 • via Nuitee
V
Víctor • solo_traveller • pe
10
Recomendado
Pros:

Todo

Cons:

Nada

2026-05-15 • via Nuitee
S
SALIM • family_with_children • id
6
Cons:

After Check Out, We Can't Leave More Than 1 Suitcase, So We Ended up Leaving it alone dan We Keeping Our Suitcases in the Waiting Room

2026-05-15 • via Nuitee
F
Faruk • couple • nl
8
2026-05-13 • via Nuitee
R
Rachman • extended_group • kr
10
2026-05-12 • via Nuitee
S
suarez • family_with_children • ae
10
Great
Pros:

The size of the room and the bathroom ,the location it’s near to doton plaza where the airport bus pick and drop to dotonburi and to aeon 24 hrs supermarket

Cons:

Some misunderstandings with the language but if you have translators it will do

2026-05-12 • via Nuitee
M
Masashi • solo_traveller • jp
10
2026-05-08 • via Nuitee
R
Rowena • family_with_children • us
8
2026-05-07 • via Nuitee
K
Kan • solo_traveller • au
9
2026-05-05 • via Nuitee
L
Liu • family_with_children • cn
10
2026-04-23 • via Nuitee