Suite 18 Boutique Hotel

Hotels
8.3 (901 reviews)
1046, Kampung Cina, (next to 7-eleven), Jalan Bandar, , Kuala Terengganu , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good coffee
Cons:
Poor cleanliness
Soundproofing issues

Categories

Cleanliness
7.63
Some guests reported dirty sheets and stains.
Service
9.1
Staff were noted as friendly and helpful throughout reviews.
Location
9.14
Great location near food options and tourist spots.
Room Quality
7.59
Some reports of small room sizes and soundproofing issues.
Amenities
8.12
Good coffee and welcome drinks were appreciated.
Value for Money
8.08
Generally good value considering the environment and amenities.
Food and Beverage
8.63
Good variety and quality for breakfast and coffee.
Overall Experience
8.1
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:25

Property Description

Charming Boutique Accommodation
Discover a cozy stay at Suite 18 Boutique Hotel, where you can unwind in a tranquil backyard garden.

Comfortable Rooms with Modern Amenities
Enjoy air-conditioned rooms with plush linen and flat-screen TVs featuring ASTRO channels for your entertainment.

Convenient Location near Key Attractions
Explore Kuala Terengganu with ease, as Crystal Mosque and State Museum of Terengganu are just a short distance away.

Ready to experience comfort and convenience? Book your stay at Suite 18 Boutique Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that this hotel does not have a elevator. Staff can assist you with your luggage.
Only Essential Service related guests are allowed to check in. Guests are required to show their approval letter from MITI or complete vaccine certificate (14 days after second dose) prior check in. Hotel has the right to reject your booking if fail to show the approval letter.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.3
Based on 901 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
C
Crescentia • extended_group • my
7
Pros:

The location is great.
The staff is great.

Cons:

The room flooring is very slippery. I fell down and hit my head at the door frame.

2026-09-13 • via Nuitee
M
Mr • solo_traveller • my
1
2026-09-11 • via Nuitee
S
Syazwani • couple • my
10
Pros:

very good

Cons:

very good

2026-09-10 • via Nuitee
M
mohd hamzari • couple • my
7
2026-09-09 • via Nuitee
J
JessicaD84 • solo_traveller • fr
7
Une guesthouse bien placée mais plutôt moyenne niveau qualité/prix
Pros:

Le personnel est très professionnel et sympathique ! Très aidant et souriant. C'est vraiment le point positif de cet établissement.
Nous avons été déçus à l'arrivée dans notre chambre, les photos sont clairement retouchées ou très anciennes... J'ai accusé le coup et ai envoyé un mail dans la soirée, dès le lendemain matin, ils nous ont proposé de changer de chambre. Nous avons pu regarder celle d'à côté qui était libre et avons décidé d'y déménager parce que, même si elle était quasi identique, elle avait au moins des poignées aux fenêtres... (Celles de la nôtre étaient cassées et donc les fenêtres ne fermaient pas).

L'emplacement est idéal, à côté du marché et de la rue Chinoise animée.

Cons:

La non conformité avec les photos ! Elles sont clairement retouchées ou alors anciennes quand l'hôtel était neuf.
Les murs sont abîmés, pas de poignées aux fenêtres et rideaux de douche plein de moisissures. De la poussière partout (tête de lit, sur les tasses...)
C'est assez bruyant. C'est plus une guesthouse qu'un boutique hôtel... Literie moyenne. Pour 50€ / nuit ce n'est pas rentable !
Le Petit déjeuner est très simple... Même s'ils essaient de bien faire, les jeunes mériteraient d'être un peu plus formés.
On nous demande de commander la veille, mais quand on arrive l'assiette est déjà faite (depuis combien de temps ??) donc l'omelette est froide, les saucisses aussi ... La salade est passée, bref très moyen.

2026-09-09 • via Nuitee
A
Aina Faqihah • solo_traveller • my
8
2026-09-08 • via Nuitee
A
Azleen • couple • my
8
Pros:

Bilik bersih dan selesa.

Cons:

Parking terhad depan hotel, kena park di belakang hotel. Air dari shower panas sedangkan tak on suis.

2026-09-07 • via Nuitee
S
Shokri • solo_traveller • my
10
Pros:

Very clean and pleasant. Staff were also helpful.

Cons:

Nothing.

2026-09-01 • via Nuitee
M
Mohammad Rahmat Bin • couple • my
9
Great location
Pros:

Location

Cons:

Small room but for 2 nights and on a heritage site, Its fine for us

2026-08-23 • via Nuitee
A
Arn Arthur • solo_traveller • my
9
2026-08-21 • via Nuitee
N
Nataphon • couple • gb
9
2026-08-12 • via Nuitee
N
Nataphon • couple • gb
9
Pros:

Located in the heart of Chinatown, and great staff.

2026-08-12 • via Nuitee
K
Kathrine • family_with_children • dk
8
2026-08-09 • via Nuitee
N
Nur • solo_traveller • my
1
2026-08-03 • via Nuitee
H
Haslam • solo_traveller • my
9
Pros:

Dapat melihat keindahan laut dan senang jalan2 cari makan 😆

Cons:

Semuanya bagus 👍

2026-07-25 • via Nuitee
S
Swendie Sook Yee • family_with_children • my
8
Good location
Pros:

Good location, there's a convenient store next door, short walk to Pasar Payang and the waterfront. There are 3 free parking lots right at the front of the hotel, available on a first-come first-served basis

Cons:

A lot to improve on the cleanliness. Shower screen is moldy, floor is not clean (good point : there are disposable slippers provided). There is ants on the cement counter top. Not value for money.

2026-07-25 • via Nuitee
A
Ain • couple • my
10
2026-07-24 • via Nuitee
C
chew • solo_traveller • my
5
Pros:

Good location

Cons:

Heater water no work.

2026-07-22 • via Nuitee
L
Lucas • couple • es
9
Good place to stay in order to discover the city
Pros:

Good room, well equipped and comfortable bed.

2026-07-21 • via Nuitee
N
Na • solo_traveller • my
3
2026-07-20 • via Nuitee