Umadewi Surf & Retreat

Hotels
9.4 (932 reviews)
Jalan Pantai Medewi , Pulukan , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Clean rooms
Cons:
Coffee…? Lol
Room lighting a bit dark

Categories

Cleanliness
9.26
Room was so clean and comfortable.
Service
9.73
Incredibly friendly staff that go above and beyond.
Location
9.67
Beautiful grounds, amazing views, and perfect for relaxation.
Room Quality
9.22
Spacious oceanfront bungalows and a huge bed.
Amenities
9.25
Great spa with some of the best massages while visiting Bali.
Value for Money
9.21
Very reasonably priced food and services.
Food and Beverage
9.26
Restaurant offers a wide variety of delicious food.
Overall Experience
9.63
An absolutely amazing place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:55

Property Description

Luxurious 4-Star Accommodation
Umadewi Surf & Retreat in Pulukan offers a tranquil escape with a garden, a bar, and on-site dining. Enjoy the convenience of free WiFi and private parking during your stay, just 10 km from Rambut Siwi Temple.

Relaxing Outdoor Pool
Unwind and soak up the sun at the hotel's inviting outdoor pool. Perfect for a refreshing dip or lounging with a tropical drink in hand.

Multilingual Concierge Assistance
Feel at ease with our friendly staff fluent in English, Indonesian, and Japanese. Get insider tips and recommendations to explore the area effortlessly.

Experience comfort and convenience at Umadewi Surf & Retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 932 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.63
K
Kuan Wei • couple • tw
10
2026-10-31 • via Nuitee
R
Robine • couple • de
10
Ein super Hotel zum Surfen!
Pros:

Die Hotelanlage ist super schön, das Personal ist total freundlich und das preisleistungsverhältnis passt auch! Wir waren für 4 Tage da und hatten eine wunderschöne Zeit. Die meisten kommen hier her zum Surfen & dafür sind die Wellen auch echt perfekt. Vom Hotel aus kann man jeden Tag die Surfer beobachten.

Cons:

War alles super!

2026-10-31 • via Nuitee
N
Nicholas • couple • au
8
I’d go back for a short stay again
Pros:

Location and the accommodation was fantastic, quiet, room was dark so good for sleeping, gardens and lawn made it feel cool.

Cons:

They didn’t have some of the items on the menu available
Beach access for surfing could be improved, had to walk through the restaurant or lobby

2026-10-28 • via Nuitee
L
Lupercio • couple • br
9
um hotel lindo, ondas perfeitas em frente e paz!
Pros:

Terceira vez que nos hospedamos nesse hotel. Para quem surfa 'e perfeito, pois as ondas boas de Medewi estao em frente. A estrutura do hotel oferece um jardim cheio de coqueiros, piscina deliciosa, spa e restaurante com comida gostosa e uma vista pro mar linda.
Todos os funcionarios sao muito amaveis.

Cons:

A primeira noite ficamos no quarto duplex ao fundo e nao gostamos. Achamos escuro (precisam melhorar a iluminacao) Depois mudamos para as suites em frente a praia e foi perfeito.

2026-10-28 • via Nuitee
A
Anderson • family_with_children • nz
9
Pros:

Great breakfast, amazing location

2026-10-27 • via Nuitee
S
Sabina • couple • de
10
comfy stay, friendly staff
Pros:

portions small but freshly made.

Cons:

-

2026-10-26 • via Nuitee
S
Steve • extended_group • au
10
A favourite stay in the north west.
Pros:

One of my favourite places in Bali - Medewi and Umadewi Surf and retreat. For the first time I stayed in one of the garden view rooms towards the rear of the property. My friends stayed in the loft rooms above. I spent very little time in my room but it was comfortable, had a great bathroom and small balcony.
Access to the surf (and the waves were good) is easy and outside showers and board storage is provided.
Restaurant and food was good however after several stays here it would be nice to have see some changes or additions to the menu. Staff - wonderful.
Spa - 2 massage therapists and both are awesome. Bookings essential.
Grounds - there are some works (improvements) being carried out near the pool - hopefully to accomodate a BBQ option and outside dining once a week.
Nothing to dislike and will be heading back in 2027.

2026-10-23 • via Nuitee
C
Claire • couple • au
10
Great hospitality and facilities. It should be an adults only hotel space.
Pros:

The service, the rooms were clean and the location incredible!

Cons:

It should be an adults only complex, people pay a lot of money for tranquility at Umedewi and some families did not supervise their children enough. They were noisy and disturbed the peace.

2026-10-20 • via Nuitee
R
Raphaela • couple • au
10
Wonderful stay with great food, comfortable accommodation and unbeatable access to the surf.
Pros:

We spent a few days at Umadewi Surf & Retreat while my husband was surfing, and it was an excellent experience. The waves are literally right in front of the hotel, making it the perfect location for surfers.

In terms of cleanliness, food, facilities, and overall comfort, everything was a 10/10. The staff were welcoming, the resort was well maintained, and the atmosphere was incredibly relaxing.

Cons:

We chose one of the more budget-friendly rooms at the back of the property. The soundproofing is not the best, but since the resort mainly caters to surfers and guests who tend to wake up early and go to bed early, it wasn't a major issue. Considering the price, it offers excellent value for money.

If you're looking for a quieter and more secluded experience, I would recommend booking one of the standalone cabins right in front of the beach. The location and views are absolutely worth it.

2026-10-19 • via Nuitee
E
EIICHI • couple • jp
10
サーフィンして美味しい料理を食べて、リラックスできた5泊
Pros:

場所・スタッフ・施設・レストラン

Cons:

なかった

2026-10-17 • via Nuitee
A
Aude • couple • fr
10
Calme, confort et beauté du site.
Pros:

TOUT!
Les chambres vues mer directement sur le spot sont exceptionnelles. Calme absolu (sauf le bruit et l’air de la mer) Le personnel est au petit soin, chaque personne m’a fait me sentir comme chez moi. Bali comme on l’aime.

Cons:

Rien, franchement les installations sont parfaites, le personnel aussi. Je ne vois absolument rien à améliorer. Peut être des snacks et une petite boutique car il y a peu de magasins autour

2026-10-16 • via Nuitee
U
Ute • extended_group • au
10
Pros:

We absolutely loved it! Thank you for everything - we had such a wonderful time and will definitely be back. Sampai jumpa lagi!

2026-10-15 • via Nuitee
A
Andrea • couple • it
10
Spot dudavanti casa e servizio eccellente.
Pros:

Posizione e le persone che lavorano qui.
Tutte molto gentili e disponibili.

2026-10-14 • via Nuitee
S
Sven • couple • ch
9
Pros:

Die Unterkunft ist sehr schön, gepflegt, ruhig und super gelegen - direkt am Surfspot. Das Personal war sehr freundlich und hilfsbereit.

Cons:

Das Zimmer war sehr dunkel - könnte etwas mehr Licht vertragen. Der Service im Hotelrestaurant war teilweise sehr langsam - lange Wartezeit bis jemand die Bestellung aufnimmt und langes warten auf das Essen, ansonsten sehr gut gewesen.

2026-10-12 • via Nuitee
D
david • couple • au
8
Best place to stay in MEDEWI, but could do with a revamped menu
Pros:

Staff and location

Cons:

Restaurant was a bit overpriced

2026-10-11 • via Nuitee
S
Steven • extended_group • au
10
Recommend staying here
Pros:

Location was awesome
All staff exceptional
Very relaxing holiday

Cons:

No complaints

2026-10-10 • via Nuitee
M
Mo • couple • sg
1
2026-10-10 • via Nuitee
B
Burgett • couple • au
10
Enjoyable
Pros:

Great staff

2026-10-09 • via Nuitee
M
Maxime • extended_group • au
10
A beautiful, welcoming surf retreat with exceptional service, great food and an unbeatable location.
Pros:

My second stay at Umadewi this year, and definitely not my last. The team is exceptional — genuinely some of the best service I’ve experienced anywhere, always professional, warm and incredibly kind. The grounds are beautiful, the restaurant is excellent, and being right in front of Medewi’s main wave is hard to beat. A very special place and I can’t wait to come back.

2026-09-16 • via Nuitee
M
mitch • couple • au
9
2026-09-14 • via Nuitee