Hilton Garden Inn Cali Ciudad Jardin

Hotels
•
Hilton Garden Inn
8.5 (869 reviews)
Calle 15a 100 21 , Cali , co
+57 602 4854444

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Quality food
Cons:
Cleanliness issues
Room quality concerns
Value for money dissatisfaction

Categories

Cleanliness
7.75
Several reviews indicated issues with cleanliness, including dirty sheets and general hygiene concerns.
Service
9.25
Multiple reviews praised the staff's friendliness and exceptional customer service.
Location
9.25
The location received high marks for being well-situated and convenient.
Room Quality
7.75
Mixed sentiments with some guests reporting comfort issues in rooms.
Amenities
8.75
Amenities like breakfast and installations were generally well-received, although some guests felt certain amenities were lacking.
Value for Money
7.75
Some guests felt the value did not match their expectations due to various issues encountered.
Food and Beverage
8.75
Food quality received positive comments, though some guests found it average.
Overall Experience
8.75
Overall satisfaction was good, although there were expectations vs. reality discrepancies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:25

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Cali Ciudad Jardin. Each room features modern amenities including a TV, private bathroom, and workspace.

Convenient Facilities
Enjoy the convenience of a restaurant, fitness center, and bar on-site. With free WiFi, 24-hour front desk, and room service, your every need is catered to effortlessly.

Relaxation and Recreation
Unwind on the sun terrace or explore nearby attractions like Jorge Isaacs Theater and La Ermita Church. Make the most of your stay at Hilton Garden Inn Cali Ciudad Jardin.

Book now for an unforgettable stay at Hilton Garden Inn Cali Ciudad Jardin.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Location

Guest Reviews

8.5
Based on 869 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.75
L
Luisa • couple • co
9
Buena elección
Pros:

La habitación grande, cama cómoda y el servicio muy bueno.

2026-08-15 • via Nuitee
B
Brad • couple • ca
8
2026-08-14 • via Nuitee
A
Andrea Paola • solo_traveller • co
10
Agradable alojamiento
Pros:

Limpieza

Cons:

Las almohadas muy altas muy duras

2026-08-14 • via Nuitee
P
Paula • couple • co
7
Pros:

Limpio

Cons:

Relación precio calidad el hotel deja mucho que desear, muy básico y sencillo y con deficiencia de artículos necesarios en sus zonas

2026-08-10 • via Nuitee
E
Elizabeth • solo_traveller • co
10
Excelente experiencia me sentí como en casa
Pros:

El desayuno buenisimo. La ubicación pefecta

2026-08-04 • via Nuitee
F
FRANCIA ROCIO • solo_traveller • co
2
Pros:

El desayuno no estaba incluido

Cons:

las instalaciones

2026-08-02 • via Nuitee
V
Vanessa • family_with_children • us
2
Pros:

Nada

Cons:

La habitación estaba muy sucia llena de pelos y polvo, habia un olor a humedad la sabanas no se veian limpias realmente no me gusto no me senti segura con la limpieza

2026-07-23 • via Nuitee
J
Jessica • family_with_children • us
10
Wonderful stay for the price!
Pros:

Modern, clean, comfortable beds, nice people, very good for the price.

Cons:

It’s not even a negative thing, just the view we had for the room wasn’t the best

2026-07-21 • via Nuitee
B
Beatriz • couple • co
10
Genial
Pros:

Muy bueno

Cons:

Nada

2026-07-12 • via Nuitee
D
David • solo_traveller • co
8
Un hotel apropiado para una o dos noches
Pros:

La comida buena

Cons:

El baño un poco incomodo. La ropa de cama no me parece adecuada

2026-07-07 • via Nuitee
A
Andrea Paola • solo_traveller • co
10
Acogedor
Pros:

Las instalaciones

Cons:

Las almohadas muy altas y duras para mi gusto

2026-07-07 • via Nuitee
J
Jaramillo Botero • couple • co
9
2026-07-06 • via Nuitee
J
JUAN CARLOS • extended_group • qa
10
2026-07-05 • via Nuitee
E
Erick Alonso • couple • pa
9
Excelente
Pros:

Muy bueno

Cons:

Todo muy bueno

2026-07-04 • via Nuitee
L
Laura • family_with_children • co
10
2026-07-02 • via Nuitee
S
Silvana • family_with_children • co
4
Decepcionada
Pros:

La ubicación
El parqueadero

Cons:

Fin de semana con festivo bar y terraza cerrada
El cafe dilomena cerrado . Llegamos con proyectos despues de un dia largo tomar y comer algo en un espacio agradable y no se pudo pq todo estaba cerraso.

2026-06-30 • via Nuitee
D
Deimer • family_with_children • co
10
Pros:

La atención fue muy buena. Las instalaciones nuevas, limpias y modernas. El desayuno variado y muy rico

2026-06-28 • via Nuitee
M
Maria Jose • couple • co
10
2026-06-20 • via Nuitee
C
Cristian • solo_traveller • cl
4
Cali
Pros:

Ubicación alejada del centro

Cons:

Mala atención del personal

2026-06-18 • via Nuitee
J
Jairo Alonso • solo_traveller • co
10
2026-06-18 • via Nuitee