Citadines Gaoxin Xi'an

Hotels
•
Citadines
10 (177 reviews)
Yanta District No. 200, Tuanjie South Road , Xi'an , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location with eateries
Large and clean rooms
Good value for money
Cons:
Poor internet connectivity
Limited breakfast variety
Unpleasant odors in entrance areas

Categories

Cleanliness
10
Some reviews mentioned cleanliness issues with the presence of smoke odors and a few places needing better upkeep.
Service
10
Exceptional service reported, especially by the manager Kevin.
Location
10
Good location with many eateries, but some reviews noted it's a 20-minute walk to the nearest metro.
Room Quality
10
Rooms are large, spacious, and clean as per several reviews.
Amenities
10
Positive mentions of washing machines and overall amenities; some concerns about cold conditions in common areas.
Value for Money
10
Reviewed as fantastic value for the quality and size of apartments.
Food and Beverage
10
Breakfast options were mentioned as limited and basic in several reviews.
Overall Experience
10
Overall satisfaction expressed, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:42

Property Description

Luxurious Amenities and Sustainable Living

Citadines Aparthotel Gaoxin Xi'an offers a sustainable and luxurious stay in Xi'an, with a fitness centre and stunning city views. The property features a 24-hour front desk, DVD player, sauna, and free WiFi. Each unit is equipped with modern amenities like air conditioning, kitchen facilities, and a flat-screen TV. Guests can enjoy billiards, complimentary bicycle usage, and an indoor play area during their stay.

Family-Friendly Accommodation

Ideal for families, this aparthotel provides spacious family rooms with thoughtful amenities such as a safety deposit box, microwave, and toaster. The property ensures a comfortable stay with bed linen, towels, and a private bathroom in each unit.

Convenient Location and Entertainment

Located just a short distance from Drum Tower and Bell Tower, Citadines Aparthotel Gaoxin Xi'an offers easy access to Xi'an's popular attractions. Guests can unwind at the nearby Big Wild Goose Pagoda or explore the city with complimentary bicycle rentals. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XIY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for CNY 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 177 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
MYRIAM • solo_traveller • fr
9
Pros:

Espace
Clarté

Cons:

1 seule carte pour 4 personnes
Prises trop groupées
Miroir dans le salon
Petit dejeuner correct sans plus

2026-06-09 • via Nuitee
俞名彥 • solo_traveller • tw
10
2026-06-08 • via Nuitee
V
Vipool • extended_group • in
9
Hotel starts from 15th floor, Nice location very friendly staff but no body speak English!!!
2026-06-07 • via Nuitee
P
Pavel • solo_traveller • ru
10
Pros:

An excellent serviced apartment hotel with a convenient location, just a 10–15 minute walk from the nearest metro station.

The rooms are beautiful, and I especially enjoyed having a large windowsill. It was a very cozy place to sitting there and relax after a day of sightseeing.

The breakfast buffet was excellent, offering a wide variety of delicious dishes.

The hotel staff were exceptionally helpful and professional. After I had already checked out, I realized that I had left some personal belongings in my room. I contacted the hotel through WeChat, and the staff helped locate the items, prepare a package, and arrange delivery to Beijing, where I was continuing my trip. Their assistance greatly improved my overall experience and left a very positive impression.

Without any doubt, I will stay here again on my next visit to Xi'an. Highly recommended!

2026-06-07 • via Nuitee
A
andre • solo_traveller • be
9
Pros:

Alles

Cons:

Niets

2026-06-05 • via Nuitee
M
Marcelo • solo_traveller • br
8
Pros:

My stay was excellent. I really enjoyed the location and the comfort of the accommodation. I will certainly recommend this place to my friends and would be happy to stay here again in the future!

A minha estadia foi ótima. Gostei muito da localização e do conforto. Certamente recomendarei este lugar aos meus amigos e ficarei feliz em me hospedar aqui novamente!

2026-05-31 • via Nuitee
M
Michelle Wang • couple • cn
9
A very convenient to stay for a week
Pros:

The facilities are complete, especially the kitchen utensils are all available.

Cons:

Disposable slippers are very slippery. I almost slipped in the corridor and bathroom several times.

2026-05-18 • via Nuitee
Z
Zbigniew • couple • pl
10
2026-05-13 • via Nuitee
C
Christelle • solo_traveller • fr
9
Très bon rapport qualité-prix
Pros:

Personnel accueillant. Appartement spacieux, propre et bien équipé. Lit king size très confortable. Petit déjeuner très varié (mix entre petit déjeuner chinois et continental). Possibilité de laisser les bagages à la réception si besoin.

2026-05-11 • via Nuitee
A
Aida • couple • kz
9
2026-05-10 • via Nuitee
O
Olga • couple • ru
10
Pros:

Я очень люблю эту сеть апартов. Останавливалась и в Дубае, и в Омане. Есть все необходимое, даже бокалы для вина, что очень приятно. Район неплохой, особенно, когда устал от туристов, но рядом метро и можно напрямую доехать до пагоды гусей( там же все магазины и пешеходная улица где вечером тусня). Очень рекомендую!

2026-05-09 • via Nuitee
F
Fiona • couple • cn
10
Pros:

Very clean and modern. Staff and service was great. The breakfast was also quite delicious.

2026-05-08 • via Nuitee
宇 • family_with_children • cn
10
2026-05-05 • via Nuitee
W
Wei Peng • extended_group • sg
10
Pros:

Rooms are excellent. Very clean and with great comfortable beds. The staff at the reception are friendly and helpful. The free laundry service is a welcoming gesture for long trips. Food options around the hotel will keep your belly satisfied.

Cons:

Pretty far from the main sights but the cheap Didi trips probably compensate for the long rides

2026-05-02 • via Nuitee
M
Michel • couple • ch
8
2026-04-27 • via Nuitee
S
Sergey • family_with_children • ru
10
Pros:

Всё. Просторный номер, современный ремонт, насыщенный завтрак, кофе, прачечная. Кому надо, сауна и фитнес зал, скоростные лифты. 10 минут ходьбы от метро. Магазин рядом с выходом из отеля.

2026-04-20 • via Nuitee
B
Benjamin • solo_traveller • gb
8
2026-04-16 • via Nuitee
L
Lucy • couple • gb
10
Good location and calm space
Pros:

Really nice clean and calm space. Great laundry facilities.

Cons:

We only ever had a little bit of shower gel that was running out most days.

2026-04-14 • via Nuitee
C
Chiara • solo_traveller • it
9
Amazing stay in Xi’an
Pros:

The facility is very modern, clean, the staff is very helpful and friendly, big breakfast buffet with Asian and European style breakfast, the room had everything I needed.

Cons:

The subway is 1.2 / 1.4 km away from the hotel, the description on booking.com says 500 m.

2026-04-08 • via Nuitee
Γεώργιος Παπανικολάου • family_with_children • gr
9
Pros:

Ηταν πεντακάθαρο και άνετο. Η περιοχή πολύ καλή. Μου άρεσαν όλα. Το πρωινό πολυ καλό με αρκετες επιλογες (τυριά δεν είχε, δεν είχαν και τα αλλα ξενοδοχεια στην κινα που έμεινα)

Cons:

Λίγο τυρί στο πρωινό θα πρεπει να υπάρχει.

2026-04-01 • via Nuitee