HOTEL CIQ, JALAN TRUS

Hotels
7.3 (591 reviews)
86 Jalan Trus , Johor Bahru , MY
+60 7-226 6888

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
No windows in rooms
Basement rooms with musty smell

Categories

Cleanliness
6.78
Some reviews indicated issues such as no windows, musty smell, and dirty bathroom.
Service
8.25
Staff were described as polite and helpful, though some noted rudeness.
Location
9.29
Multiple reviews praised the hotel's convenient location near attractions.
Room Quality
6.74
Issues with basement rooms with no windows and noisy environments.
Amenities
7.27
Basic amenities available; concerns about limited room features.
Value for Money
7.23
Affordable pricing, but the quality and issues raised affect perceived value.
Food and Beverage
5.28
Breakfast issues raised, with disappointment over availability.
Overall Experience
7.55
Mixed reviews overall; positive aspects balanced by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:01

Property Description

Convenient Location
Nestled in Johor Bahru, Hotel CIQ, Jalan Trus provides easy access to popular attractions like Night Safari and Holland Village.

Multilingual Staff
Enjoy unparalleled service with our 24-hour front desk staff fluent in English, Malay, and Chinese.

Free WiFi
Stay connected throughout your stay with complimentary WiFi at our non-smoking property.

Book your stay at Hotel CIQ, Jalan Trus now for a seamless and enjoyable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.3
Based on 591 reviews
Cleanliness: 6.78
Service: 8.25
Location: 9.29
Room Quality: 6.74
Amenities: 7.27
Value for Money: 7.23
Food and Beverage: 5.28
Overall Experience: 7.55
A
Amran • solo_traveller • sg
8
2026-09-06 • via Nuitee
A
Aji Burry • couple • my
7
It’s was ok for a two night stay
Pros:

Is location was perfect and the staff are very friendly and helpful

Cons:

We were given a room in the basement

2026-09-03 • via Nuitee
N
Nazihah • couple • my
8
Nice for 1 night stay
Pros:

Central location, plenty of nice eateries

Cons:

no space for grab to drop u off, quite rushing during drop off.

2026-08-28 • via Nuitee
A
Ahmad • solo_traveller • my
7
Pros:

Alangkah baik nya kalau ada tempat parking

2026-08-28 • via Nuitee
B
Bazli • family_with_children • my
1
2026-08-22 • via Nuitee
Q
Q_Sera • solo_traveller • sg
5
Not for lightsleepers..
Pros:

Nothing that i like (my personal pref). But hotel was decent and okay to stay 1 or 2 nites. Bed n pillow comfortable. Friendly staff. Gd location.

Cons:

The room soundproof was the WORST i've ever been to any hotel! The whole night i can hear the nearby construction & unable to sleep. Can also hear the next room showering! Room for 3 was very small. Didnt gv any tissue.

2026-08-12 • via Nuitee
J
Jeofreyzal • couple • my
6
2026-08-06 • via Nuitee
D
dash0511 • family_with_children • my
2
Uncomfortable
Pros:

NEED TO MORE IMPROVEMENT

Cons:

Need to more improvement

2026-08-04 • via Nuitee
Z
Zhiji • solo_traveller • sg
7
Pros:

还可以

Cons:

没

2026-07-12 • via Nuitee
N
Nicole gui • solo_traveller • my
5
2026-07-07 • via Nuitee
L
Lum • couple • my
7
2026-07-01 • via Nuitee
F
FifieManplex • solo_traveller • sg
10
2026-06-29 • via Nuitee
P
Peria Nayakhi • solo_traveller • sg
4
Ok
Pros:

Nearby to JB Snetral

Cons:

The air-con was very old and not cold at all.

2026-06-28 • via Nuitee
A
Abdur • couple • bd
5
2026-06-28 • via Nuitee
Z
ZUL'AZMAN ZAKI • solo_traveller • my
8
2026-06-19 • via Nuitee
N
Nur Hidayah • solo_traveller • sg
9
Pros:

Nice decoration.

Cons:

Maybe can have a fridge instead of like a cooler..

2026-06-14 • via Nuitee
C
Che Hassan • family_with_children • my
9
reserved the parking
Pros:

Nearly hotel n good breakfast

Cons:

So nicely n good

2026-06-13 • via Nuitee
S
Siti • extended_group • sg
9
Sure will comeback again.
Pros:

Easy access to all

Cons:

Parking a bit hard

2026-06-01 • via Nuitee
L
Latifah • solo_traveller • my
9
2026-05-31 • via Nuitee
N
NUR • couple • my
9
2026-04-29 • via Nuitee