BEAUTIFUL SAPA HOTEL

Hotels
•
Independent
6.6 (2 reviews)
27 Thac Bac Rd., Sa Pa, Lao Cai, 19000 , Sa Pa , VN
84-214-6285888

listing image 1
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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Helpful service
Cons:
Cleaning issues
Maintenance concerns
Limited amenities

Categories

Cleanliness
6.8
Mixed reviews on cleanliness, with some guests mentioning cleanliness issues and others finding rooms clean.
Service
8.6
Service was highly praised by guests for being friendly, helpful, and accommodating.
Location
8.7
Great location close to key landmarks, offering convenience to guests.
Room Quality
7.3
Rooms were generally comfortable, although some guests noted maintenance issues and cleanliness concerns.
Amenities
7.4
Mixed feedback on amenities, with some guests enjoying the gym and pool, while others noted the lack of spa services.
Value for Money
6.3
Varied opinions on the pricing, with some feeling it was reasonable for the location, while others found it too high for the services offered.
Food and Beverage
7.5
Positive feedback on breakfast and restaurant services, with some suggesting more variety.
Overall Experience
8.4
Most guests had a positive overall experience and would recommend the hotel, highlighting friendly staff and great location as key strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:48

Property Description

Breathtaking Views & Unique Amenities

Take in the stunning views from the terrace and garden while enjoying complimentary wireless internet access. With concierge services, barbecue grills, and a restaurant on-site, your stay is bound to be memorable.

Relaxation & Fine Dining

Satisfy your hunger with delectable meals at the hotel's restaurant or opt for room service. Don't forget to unwind at the bar/lounge for a perfect end to your day.

Comfort & Convenience

Stay connected with free Wi-Fi, enjoy cable programming on LCD televisions, and make use of amenities like minibars. The hotel also offers services like dry cleaning, a 24-hour front desk, and luggage storage.

Indulge in all these offerings during your stay at BEAUTIFUL SAPA HOTEL in Sa Pa, just minutes away from key attractions. Book now for an unforgettable experience!

Important information:

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

  • General

    Guest accommodation is sealed after cleaning

See all policies

Location

Guest Reviews

6.6
Based on 2 reviews
Cleanliness: 6.8
Service: 8.6
Location: 8.7
Room Quality: 7.3
Amenities: 7.4
Value for Money: 6.3
Food and Beverage: 7.5
Overall Experience: 8.4
H
Hooi Ping • family_with_children • my
4
Pros:

Prompt reply to messages over Booking.com.

Cons:

Lack of proper update despite the reply to our messages on Booking.com. Regrettably we did not get to stay at Beautiful Sapa Hotel (BSH) so we are unable to provide helpful reviews about the hotel. We were only informed about 10 minutes before arrival at the hotel around 7 PM in the evening that the hotel was unable to accommodate us due to ongoing renovations. This was despite our reservations being made about half a year ago and a couple of messages to the hotel looking forward to our stay including on the very morning we flew to Hanoi and head to Sapa. Thankfully, BSH had already arranged for an alternative stay at Sapa Villa Florence (SVF). SVF was a comfortable clean place with helpful friendly staff and decent facilities. SVF is also fairly near the city center but we needed to hike up the hill to reach the villa and walk down the hill to get to the city center during our stay - it was quite a challenge for our elderly parents especially when it gets really cold in the evening. Vehicles apart from motorcycles also could not directly reach SVF. Nevertheless thank you for making arrangements to ensure we had a place to stay at SVF during our Sapa trip. We would highly recommend that BSH inform customers with reserved bookings earlier so they could find out more about the alternative hotel, its location, and not be caught by last minute surprise.

2026-01-12 • via Nuitee
M
Masayuki • couple • jp
6
全面改修中
Cons:

ホテルに行くと改装中で、ホテルスタッフは誰もいなかった。連絡を取ると、別のホテルに、変更を依頼された。眺望を期待して予約したが、計画が台無しになった。代替のホテルを悪いとは言わないが、ホテルが全面改装中にもかかわらず、予約を取ることは理解できない

2026-01-11 • via Nuitee
P
Phaik Yong • couple • my
5
Room not same as picture.
Pros:

Big Room

Cons:

Very dusty, floor very old and water came out from the floor, under renovation.

2026-01-02 • via Nuitee
A
Andrea • family_with_children • my
9
Would appreciate if the staff can give us a head ups regarding any changes
Pros:

we like the friendly service from the staffs.

Cons:

I have booked Beautiful Sapa Hotel but i ended up staying in Florence Sapa Hotel. There is no one contacting me regarding the renovation going on. I tried to whatsapp the hotel before we depart and theres no reply.

2025-12-28 • via Nuitee
N
Naveena • couple • gb
8
2025-12-26 • via Nuitee
N
Naveena • couple • gb
8
2025-12-26 • via Nuitee
J
Jenelyn • extended_group • au
1
Cons:

It’s under renovation! We arrived in there from 7hours travelled, were very tired. When we get there the whole hotel is under renovation. We’re totally disappointed, they should not even accept a booking, the hotel is totally under construction.

2025-12-20 • via Nuitee
P
Payal • couple • gb
10
Highly recommended
Pros:

The staff are excellent and extremely helpful. A special mention to the manager, the lovely Lucy — she is very friendly, proactive, and always smiling. She helped us book attractions, shared valuable information about the area, and her knowledge and compassion really stood out. She genuinely cares about guests and makes you feel at home.

We also absolutely loved the precious cats and the innocent dogs around the property — they added so much warmth and charm to our stay.

2025-12-18 • via Nuitee
P
Payal • couple • gb
10
2025-12-18 • via Nuitee
M
Maynel Grace • extended_group • ph
10
2025-12-17 • via Nuitee
V
Vasilis • couple • gr
1
2025-12-16 • via Nuitee
D
Denny Gorethai • couple • au
9
Pros:

The one that I booked is being renovating. So, they allocated me even better place. Staffs was superb and friendly. Such an amazing stay.

2025-12-11 • via Nuitee
R
Rowelyn • extended_group • ae
10
2025-12-11 • via Nuitee
M
Marien • extended_group • ph
9
2025-12-06 • via Nuitee
G
Gabriel • couple • ca
8
2025-11-27 • via Nuitee
A
a • extended_group • sa
1
Cons:

للأسف كانت تجربتي في هذا الفندق سيئة جدًا. النظافة معدومة تمامًا، الغرفة كانت متسخة. الخدمة دون المستوى، وما أحس إن الفندق يستحق أي تقييم إيجابي. ما أنصح أبدًا بالإقامة فيه، وكان من أسوأ الأماكن اللي سكنت فيها

2025-11-26 • via Nuitee
A
Alexander Heinrich • solo_traveller • de
1
Pros:

Die beiden Jungs die mit allen mitten versucht haben meine Macht irgendwie so gut wie möglich zu gestalten. .

Cons:

Wenig, das Zimmer war wirklich runter gerockt. Es roch wirklich fies, fast wie Urin.

2025-11-16 • via Nuitee
J
jayson • couple • au
8
Pros:

I like the location it's just a walking distance to Sapa train station and the beautiful view from our room was stunning. You can get a massage, downstairs or beside the hotel. Salon and Karaoke Bar 😃
Good breakfast with Pho soup 😋
Restaurants are just nearby as well.

Cons:

I don't like why they don't give us a bath math 😅 so everyday we need to request for an extra towel instead.
In the reception and the dining area needs to have some fresh air, as the carpets smelling already. Or they need to change it.

2025-11-13 • via Nuitee
Y
Yegor • couple • ru
10
Pros:

Шикарный вид с балкона

Cons:

Отель подуставший

2025-11-09 • via Nuitee
• couple • fr
4
Pros:

Personnel gentil

Cons:

Nous avions réservé une chambre qui n’étais pas celle que nous avons eu. À notre arrivée chambre pleine d’humidité des taches partout sur les murs draps mouillé par l’humidité. Impossible d’ouvrir les placards car la Clim est situé dessus. Après plusieurs plaintes ils nous ont changé de chambre qui n’était pas top non plus mais qui était mieux que la première

2025-11-09 • via Nuitee