Ikala Galapagos Hotel

Hotels
9.6 (148 reviews)
Tomas de Berlanga y Moises Brito , Puerto Ayora , ec

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good breakfast
Cons:
Overpriced
Issues with cleanliness
Slow dinner service

Categories

Cleanliness
9.26
Some reviews mentioned issues with cleanliness during the stay.
Service
10
Staff were noted as kind, helpful and attentive.
Location
10
Great location close to the port and center of town.
Room Quality
9.76
Rooms are spacious and modern, though some maintenance issues were noted.
Amenities
9.76
Good facilities, but some guests mentioned slow service at the restaurant.
Value for Money
8.76
Some guests felt the hotel was overpriced compared to the services offered.
Food and Beverage
9.26
Breakfast was noted as a highlight but other meals received mixed reviews.
Overall Experience
10
Overall, a positive experience, with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:28

Property Description

Exquisite Amenities and Features

Luxurious Accommodations: Enjoy stunning pool views from your room equipped with modern amenities.

Culinary Delights: Indulge in buffet and vegetarian breakfast options daily at our on-site restaurant.

Unbeatable Location: Explore nearby attractions like Tortuga Bay and El Garrapatero Beach just a stone's throw away.

Experience luxury and comfort at Ikala Galapagos Hotel. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GPS

Location

Guest Reviews

9.6
Based on 148 reviews
Cleanliness: 9.26
Service: 10
Location: 10
Room Quality: 9.76
Amenities: 9.76
Value for Money: 8.76
Food and Beverage: 9.26
Overall Experience: 10
G
gracia couple de
9
Tolle Unterkunft 😊
Pros:

Sehr gute Lage, viele Bäume, Pool, gutes Frühstück.

Cons:

Die Matratzen waren etwas hart.

2026-08-27 via Nuitee
G
gracia family_with_children de
10
2026-08-27 via Nuitee
A
Aviv family_with_children il
8
High value for money with clean and spacious room, great location, but with WiFi issues.
Pros:

Clean and very spacious room, comfortable beds.
Location was really good.

Cons:

Very weak WiFi, can’t hold connection for more than a few minutes.

2026-08-23 via Nuitee
M
Maria solo_traveller ec
10
2026-08-20 via Nuitee
R
Ron family_with_children il
9
Pros:

Spacious clean modern rooms

2026-08-15 via Nuitee
C
Carlos couple cl
9
Descanso adecuado en un paraiso natural
Pros:

La calidez de la atención y ayuda en las preguntas. Siempre bien dispuestos. El personal muy amable y confiable, especialmente en el restaurante...

Cons:

La limpieza de las escaleras, se notaba que hay mucho uso y poca prolijidad

2026-07-20 via Nuitee
U
ufalum88 Solo travel
8
Beautiful hotel and I would stay here again
Pros:

This hotel is beautiful and the staff is amazing. They were very attentive and accommodating. My room was beautifully decorated and very spacious. There was a full window (sliding glass door) as the entrance, a comfortable king-sized bed, walk-in closet, and lovely bathroom. What I did not anticipate was the full kitchen in the room, too. I was here for 4 days and could not have asked for more. On top of that, the in-hotel restaurant was excellent. Do not skip the sushi on Friday night.

The reason the Ikala did not get 5 stars were the very present issues. The first thing I noticed were ants. This is not the end of the world because this is the tropics. That said, in the bathroom, there were A LOT. Someone came with bug spray and handled the issue, cleaned the dead ones and the majority were gone. Make no mistake, the ants were present the entire time I was there. Just here and there, but always there. Then there was the shower. One afternoon, there was no hot water. Also, the shower door only opened 25% of the way, so I had to get in and out sideways. Then there are the bath amenities. I would suggest you bring your own. Their neon colors are really...something.

All in all, if I were to come back here with a family, this would be my number one choice if I did not want to pay Finch prices.

2026-07-12 via Tripadvisor
C
Christian extended_group cl
10
Un gran lugar para disfrutar tu estadía en Santa Cruz
Pros:

Terraza del comedor con gran vista a la bahía. Dormitorios muy cómodos. Personal muy atento.

Cons:

Todo bien.

2026-07-12 via Nuitee
N
Nurit solo_traveller il
10
מקסים במיוחד לאור הטיפול המסור של צוות המלון
Pros:

מקום פשוט ומקסים. צוות נהדר. שרות מושלם. מסעדה נהדרת על הגג.

2026-07-09 via Nuitee
P
Ping family_with_children us
9
Comfortable and pleasant
Pros:

nice hotel, good location not on the main street of the town, the staff was very helpful. We appreciated all help they provided.

Cons:

can't think anything

2026-06-08 via Nuitee
K
K7340EElindas Couples
10
Great hotel
Pros:

The hotel is located on a quiet street right off the main road. The suites are generously appointed and spacious. The balcony is very useable as well. The hotel has a very nice rooftop restaurant and dinner and breakfast were great. There is a very nice pool and pool bar as well.
Highly recommend.

2026-06-05 via Tripadvisor
D
David couple us
10
Perfect
Pros:

The staff were very professional. The rooms were spacious and very clean. Well appointed. Hotel location was great

2026-06-01 via Nuitee
K
Kathryn couple us
9
Pros:

Quiet, clean, comfortable room, good breakfast

2026-05-27 via Nuitee
A
Aleksander extended_group pl
9
2026-04-26 via Nuitee
J
Jose Manuel family_with_children cl
10
Personal muy amable e instalaciones muy cómodas
Pros:

Ubicación y comodidad y amabilidad del personal

Cons:

Nada

2026-04-25 via Nuitee
E
EDUARDO couple es
9
Pros:

Todo muy bien

Cons:

El perro de 8n vecino ladraba bastante

2026-04-24 via Nuitee
A
Amy couple us
10
Great location! Very clean, welcoming, and accommodating.
2026-04-22 via Nuitee
B
BaldTraveler1985 Friends getaway Atlanta, Georgia
10
BEST HOTEL- Luxury service, amenities, restaurants!!!
Pros:

This hotel was amazing in every way! Hotel itself is stunning. Boutique style but still has all the luxury amenities at a resort hotel. Rooms are modern and very spacious (actually room was quite large). The outdoor grounds are stunning - the built the hotel around the landscape (trees are inside hotel). Pool and pool bar also amazing. Pool bar is open late too. At pool bar- light dishes are offered like sandwiches and pizza. Hotel also has awesome rooftop bar and restaurant- which includes outdoor loungers (great view of the ocean). Rooftop restaurant food quality was fantastic- and menu offerings are plentiful.
Hotel staff is 5-star service with amazing customer service (we messed up on our reservation but front desk went above and beyond to help resolve. Front desk is open 24/7. If you visit Galapagos- HIGHLY RECOMMEND THIS HOTEL!

2026-04-16 via Tripadvisor
H
hktraveller887 Couples Hong Kong
10
A great hotel for your Galapagos stay
Pros:

Very clean and great staff. Really a nice place to stay while in Galapagos. Room was well cleaned, front desk staff welcoming and competent.

2026-04-11 via Tripadvisor
A
Andy solo_traveller gb
9
V large comfortable room
Pros:

Central location

2026-03-28 via Nuitee