Fiesta Inn Tuxtla Fashion Mall

Hotels
•
Fiesta Inn
9.1 (401 reviews)
Blvd Lic Salomon Gonzalez Blanco casi esquina con Carr Panoramica a Chiapa de Corzo , Tuxtla Gutiérrez , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service and attentive staff (named staff praised)
Very good location (mall/central, near events and airport transport)
Comfortable beds/rooms and modern, spacious rooms
Convenient parking and proximity to amenities
Good food and helpful F&B team
Cons:
Cleanliness issues: dirty sheets, hair in shower, smelly soap/shampoo, bathroom odours
Noise issues in specific rooms (room 301 near gym) and some rooms lacking a fridge
Parking security/management and shared elevators with the mall (insufficient at times)
Occasional service failures: reservation not honored or slow response from some reception staff
Limited menu options in hotel restaurant and concerns about breakfast cost

Categories

Cleanliness
7.5
Multiple reviews report cleanliness problems: dirty sheets, hair in the shower, smelly shampoo/soap and occasional bad odour in bathrooms, so cleanliness is below the overall rating.
Service
10
Service is frequently praised (very attentive staff, named staff like George and Anna helped guests, excellent reception assistance); a small number of service issues noted but overall service is outstanding.
Location
9.8
Location repeatedly highlighted as a major positive — in/near the mall, close to event centers and central areas; some comments about shared elevators and parking logistics but overall location is excellent.
Room Quality
8.6
Rooms described as comfortable and spacious by many guests, but there are specific negatives (no fridge in some rooms, noisy room next to the gym, occasional maintenance/odour issues) so room quality is solid but not perfect.
Amenities
8.8
Amenities are generally fine (parking available, pool present) but guests mentioned gym noise affecting some rooms, limited restaurant/menu options, shared elevators with the mall and occasional shortage of towels.
Value for Money
9.1
Several guests mention good price and willingness to return; overall perceived as good value relative to location and service.
Food and Beverage
9
Food and staff in F&B receive strong praise (chefs and attentive wait staff), though some guests noted limited menu options and one comment about breakfast cost.
Overall Experience
10
Overall sentiment is very positive with many 'excellent' or repeat-stay comments; isolated negative incidents (reservation and cleanliness issues) were outweighed by strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 19:24

Property Description

Luxurious Accommodation and Convenient Amenities

Located in Tuxtla Gutiérrez, Fiesta Inn Tuxtla Fashion Mall is a premium 4-star hotel offering a range of amenities for a comfortable stay. Guests can enjoy a fitness centre, free private parking, and a restaurant on-site.

Relaxation and Recreation

Unwind by the outdoor pool or explore nearby attractions like Sumidero Canyon and San Marcos Cathedral. The hotel also features air-conditioned rooms with modern facilities such as a flat-screen TV and a private bathroom.

Central Location and Accessibility

Conveniently situated close to La Marimba Park and Chiapas Polyforum Convention Center, the hotel provides easy access to key destinations. Plus, with the Ángel Albino Corzo International Airport just 25 km away, traveling to and from the hotel is a breeze.

Book your stay at Fiesta Inn Tuxtla Fashion Mall now for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Location

Guest Reviews

9.1
Based on 401 reviews
Cleanliness: 7.5
Service: 10
Location: 9.8
Room Quality: 8.6
Amenities: 8.8
Value for Money: 9.1
Food and Beverage: 9
Overall Experience: 10
D
Diaz Bazan • solo_traveller • mx
10
Pros:

Rooms

Cons:

Irme

2026-09-11 • via Nuitee
A
Arturo • solo_traveller • mx
8
2026-09-10 • via Nuitee
J
Jarumi • family_with_children • mx
9
Agradable
Pros:

El bufete esta bien pero podria estar mejor.

Cons:

Mejorar el buffet

2026-09-06 • via Nuitee
M
Maria de Lourdes • solo_traveller • mx
10
Pros:

La habitación muy limpia y los pasillos también muy limpios

2026-08-27 • via Nuitee
A
ALESSIA • family_with_children • it
10
2026-08-25 • via Nuitee
S
sergio adrian • solo_traveller • mx
8
Pros:

Las i sanaciones y la ubicación

Cons:

No entregaron las habitaciones a tiempo y una de las habitaciones no contaba con aguabcaliente y salia muy poca agua en la bañera

2026-08-24 • via Nuitee
V
Velasco Aguilar • solo_traveller • mx
10
Pros:

Todo

Cons:

Nada

2026-08-21 • via Nuitee
J
Jorge Humberto • solo_traveller • mx
9
2026-08-19 • via Nuitee
J
Jarumi • solo_traveller • mx
9
Pros:

La ubicación.

Cons:

Todo bien

2026-08-14 • via Nuitee
L
luna • extended_group • mx
9
Excelente atencion del personal
Pros:

exclente ubicacion y atencion del pérsonal

2026-08-11 • via Nuitee
J
Jarumi • solo_traveller • mx
10
Pros:

La ubicación.

Cons:

Todo bien.

2026-08-09 • via Nuitee
E
edumondi • solo_traveller • mx
10
2026-08-08 • via Nuitee
A
Alexis • family_with_children • mx
8
2026-08-07 • via Nuitee
R
Rodrigo • solo_traveller • mx
10
Pros:

Muy comoda la cama

2026-08-03 • via Nuitee
A
Angel Francisco • solo_traveller • mx
10
Pros:

Todo excelente

2026-07-24 • via Nuitee
R
Rafael • extended_group • mx
10
Hospédate en el mejor centro de Tuxtla
Pros:

Siempre me hospedo ahí y la calidad del servicio es excelente

Cons:

Nada, todo estuvo bien

2026-07-21 • via Nuitee
A
Alexis • solo_traveller • mx
10
2026-07-20 • via Nuitee
A
Alexis • solo_traveller • mx
10
2026-07-20 • via Nuitee
A
Alexis • solo_traveller • mx
10
2026-07-20 • via Nuitee
J
Javier • solo_traveller • mx
5
Pros:

El personal fue sumamente amable y atento.

Cons:

Pésima habitación 301, al lado del gimnasio, se escucha y siente, tal cual, cuando avientan las pesas, usan las caminadoras, y otros equipos. No permiten descansar, por favor clausuren esa habitación.

2026-07-20 • via Nuitee