Tru By Hilton Smyrna Nashville

Hotels
•
Tru by Hilton
8.6 (431 reviews)
950 Colonnade Drive , Smyrna , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise disturbances
Parking fees

Categories

Cleanliness
7.74
Some guests mentioned cleanliness issues, such as dirty bathrooms and crumbs in the room.
Service
9.21
The staff were described as friendly and welcoming.
Location
9.25
Convenient location, close to event venues and restaurants.
Room Quality
8.2
Rooms were generally clean, though some found them small or noted issues like a broken TV remote.
Amenities
8.23
Amenities like breakfast were praised, but some guests faced issues with noise and parking fees.
Value for Money
8.19
Most guests felt that the hotel provided good value, despite some concerns with cleanliness.
Food and Beverage
9.24
Breakfast received high praise, although some noted inconsistency in food availability.
Overall Experience
8.71
Guests had a generally positive experience with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:06

Property Description

Modern Amenities & Facilities
Tru By Hilton Smyrna Nashville offers a range of modern amenities including a seasonal outdoor swimming pool, fitness centre, and shared lounge. Guests can also benefit from a 24-hour front desk, business centre, and free property-wide WiFi.

Comfortable Rooms
Each room at the hotel is equipped with air conditioning, a seating area, flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. The rooms also feature cozy bed linen and towels for a comfortable stay.

Delicious Dining Options
Guests can start their day with a tasty American breakfast and later enjoy a barbecue at Tru By Hilton Smyrna Nashville. Perfect for satisfying cravings and socializing during your stay.

Experience comfort and convenience at Tru By Hilton Smyrna Nashville. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 431 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.71
A
Amaka.E.Nwachukwuma • solo_traveller • us
10
Nice stay but more attention should be focused on cleanliness, and paying attention to details.
Pros:

The location was good, I felt comfortable.

Cons:

I wrote in instruction box that I want my room cleaned, mopped, bedcover, sheets, pillowcases changed, rather I cleaned, mopped the floor by my self.

From the elevator carpet to the hall way upstairs were not vaccumed, had deberis, also the floor in my room was not moped, was sticky, outer bedcover has light yellow stains, a place on the wall has brown mark, the pillowcases on the pillows smells bad smell, and not fresh, used toilet roll, instead of tossing it for a change to full one, and toilet walls not washed.

2026-09-16 • via Nuitee
G
Gina • couple • us
8
2026-09-08 • via Nuitee
T
Terrence • solo_traveller • us
4
Never again
Cons:

The mold on the bathroom wall was absolutely horrible....

2026-09-08 • via Nuitee
R
Randy • solo_traveller • us
8
2026-09-05 • via Nuitee
8
853davez • Business
2
Severe lack of cleaning but charge premium
Pros:

Checked in and room given had bad smell and floors were so greasy that your shoes slid sideways when standing still. Both towel and fingers came up with black tint after touching floors throughout room.
Was given second room next to original, same horribly greasy floors but this time stains on pillow cases. Didn’t change room for 3rd time since already late and long travel day with early morning.
Elevators had greasy in corners from poor cleaning, public bathrooms looked worse than gas stations in terms of unclean nature(body hair in sinks and floors, dirt everywhere, scuffs all over walls). Public areas showed same lack of cleaning that is standard for Tru by Hilton.
Only booked for one night for business but will never book this location again….felt more like a cheap motel than a Tru by Hilton(which book almost exclusively for work travels each month). Whoever is supervising cleaning and maintenance is lacking, or doesn’t care for standards and lets it go but charges for parking…dumb

2026-08-28 • via Tripadvisor
A
Andreina • couple • us
10
IMPECABLE!
Pros:

Súper limpio e impecable todo! Buen desayuno y el personal fue muy amable . Me encantó

2026-08-28 • via Nuitee
A
Ashley • family_with_children • us
5
2026-08-24 • via Nuitee
R
Roger • couple • us
10
2026-08-23 • via Nuitee
L
LTawnya • family_with_children • us
10
We will look you up when we are in the area.
Pros:

Very friendly staff and the breakfast was great.

2026-08-20 • via Nuitee
J
Jaquay-Sullivan • family_with_children • us
10
2026-07-23 • via Nuitee
P
Pavlo • family_with_children • us
10
2026-07-16 • via Nuitee
C
Celeste • family_with_children • us
3
Paid too much for what we got
Cons:

The refrigerator didn't work. The shampoo and conditioner dispensers were empty. The waffle maker was out of order. And even after notifying them nothing was done.

2026-07-07 • via Nuitee
T
Theresa • family_with_children • us
5
Pros:

The beds were comfy and the lady checking us out was sweet .

Cons:

When I first got there the lady checking us in acted like we were a bother . The room felt like it was a lot of moisture like even the mirror would get foggy and floors felt wet . Breakfast was the worst I ever had at a hotel .

2026-07-07 • via Nuitee
H
Heitger • couple • us
9
Pros:

Breakfast was good

2026-07-06 • via Nuitee
A
Acakia • couple • us
9
Clarissa at the front desk was awesome from check-in to check-out.
Pros:

The decor in the lobby is amazing! That’s why I chose it.

Cons:

Only issue I had was I couldn’t use my tv the first night. They were upgrading their systems/TVs and left the old remote in my room.

2026-06-22 • via Nuitee
A
amanda • family_with_children • us
9
Have stayed here before and it’s enjoyable and suits what we need.
Pros:

The beds are comfy, the staff are very nice, and great location!

Cons:

No microwave in the room.

2026-06-15 • via Nuitee
R
Robert • solo_traveller • us
9
Good for stay with dog
Pros:

Clean. Worked great for our dog. Good location for us.

Cons:

All good

2026-06-07 • via Nuitee
A
Ashauna • couple • us
10
2026-06-07 • via Nuitee
N
Nadine • family_with_children • de
7
Pros:

Wir haben das Hotel aufgrund seiner Lage gewählt. Da wir jemanden in der Nähe besucht haben. Das Frühstück war in Ordnung. Die Zimmer groß genug und sauber. Aufgrund seines Pools haben wir dieses Hotel ebenfalls ausgesucht. Leider war er die ganzen 5 Tage gesperrt. Sehr schade

2026-06-04 • via Nuitee
G
Gonzalez Macero • family_with_children • us
7
Buen Hotel, personal muy amable, el desayuno solo Ok
Pros:

La ubicación

Cons:

El desayuno

2026-05-30 • via Nuitee