Courtyard by Marriott Charlotte Northlake

Hotels
Courtyard by Marriott
8.6 (598 reviews)
9110 Harris Corners Parkway , Charlotte , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Unfriendly service in some cases
Food quality below expectations
Issues with room type reservations

Categories

Cleanliness
8.06
Some reviews mentioned cleanliness issues like mildew and stains.
Service
9.53
Overall, service was praised, though there were a few negative experiences.
Location
9.57
Location mentioned positively in multiple reviews.
Room Quality
8.52
Room setup was enjoyed, but some had issues with room types and smells.
Amenities
8.05
Amenities had complaints about pool closure and food quality.
Value for Money
9.01
Value rated decently, although some felt overcharged for certain services.
Food and Beverage
7.06
Food options received negative feedback, especially regarding quality.
Overall Experience
9.03
Most reviews suggested an overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Modern Amenities

Courtyard by Marriott Charlotte Northlake offers a range of modern amenities for a comfortable stay, including a seasonal outdoor swimming pool, fitness centre, and free WiFi in all rooms.

Convenient Services

Guests can enjoy the convenience of a 24-hour front desk, business centre, and luggage storage at the hotel. Additionally, free bikes are available for exploring the surrounding area.

Local Attractions

Situated in Charlotte, the hotel is close to popular attractions such as Discovery Place Kids and Shoppes at University Place. With easy access to Concord Regional Airport, Courtyard by Marriott Charlotte Northlake is the perfect choice for both leisure and business travelers.

Book your stay now at Courtyard by Marriott Charlotte Northlake for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 598 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 9.01
Food and Beverage: 7.06
Overall Experience: 9.03
P
Patricia solo_traveller us
10
2026-05-25 via Nuitee
P
Patricia solo_traveller us
10
2026-05-25 via Nuitee
J
Jannet couple us
10
2026-05-25 via Nuitee
T
Trinese couple us
7
2026-05-17 via Nuitee
J
Jama couple us
10
2026-05-06 via Nuitee
E
Eric couple us
10
Pros:

Everything...

Cons:

Nothing

2026-05-05 via Nuitee
T
Tara extended_group us
8
Cons:

Carpet stained and rude housekeeper Friday 5/1

2026-05-02 via Nuitee
S
Shauntae couple us
4
2026-04-27 via Nuitee
K
Kassandra solo_traveller us
10
2026-04-10 via Nuitee
L
Lillian couple us
8
My stay was ok after getting into a cleaner room
Pros:

The different sitting locations in the hotel

Cons:

The housekeeping could be better the room I was given whenever I checked in it appeared to be clean but whenever I went to pull the bed sheets back to Lysol it down it was ALOT OF DOG HAIR IN THE BED!!!!!! Shower floor was not clean ! So I went to the front desk to ask to be moved and they gave me another room and it was much better!!!

2026-04-08 via Nuitee
L
Lawrence couple us
6
Improvement on behalf of one of your employees- she was the only person that was not pleasant- brings down the overall r
Pros:

Cleanest and in right location for my visit .

Cons:

The midnight female staff.. Non- hospitality demeanor towards courtyard Marriott guest…

2026-04-07 via Nuitee
J
Jairus couple us
6
Very nice hotel but they need to find out what that stain is in the bathroom. Brings down the value.
Pros:

Everything was great!

Cons:

The bathroom had a bright almost highlighter green/yellow stain on the wall. When I asked the front desk about it they said they don't know what it is and its in alot of the bathrooms.

2026-04-06 via Nuitee
S
Shadiyah solo_traveller us
10
2026-04-04 via Nuitee
S
Shadiyah solo_traveller us
10
2026-04-04 via Nuitee
D
DiDonato couple us
8
2026-04-01 via Nuitee
C
Cecelia couple us
8
2026-03-31 via Nuitee
D
David family_with_children us
10
A great stay
Pros:

Everything was great. From a friendly check in to clean and comfortable facilities it was just a good time. Very comfortable beds and a better than average shower topped it off.

Cons:

Only small gripe would have to be with the TV. The picture wasn't the right aspect ratio for the TV and there was no way to fix it that I could find. Also the smart TV side of it was really slow.

2026-03-30 via Nuitee
K
Kendra family_with_children us
9
I will be booking again.
Pros:

It was very clean and welcoming, the bed very very very comfortable 🥰.

Cons:

I wish breakfast would be complimentary for everyone.

2026-03-30 via Nuitee
K
Khadijah extended_group us
8
2026-03-28 via Nuitee
Z
Zhatea couple us
10
2026-03-28 via Nuitee