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Convenience and Entertainment:
Book now at Hard Rock Hotel Desaru Coast for a rockin' vacation experience!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
We are pleased to offer for all room type either booked for BAR or Advance Purchase.
Please note:- Adventure Waterpark opens daily (except Tuesdays), and on Malaysia Public Holidays and School Holidays. Adventure Waterpark tickets may be unavailable, and subject to Adventure Waterpark limited availability or closure, cancelation, or amendment of any activity without prior notice.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
The best was house keeping girl did a best work by decorating a room as it was my son's birthday . Night band was really Good .
Room was surprisingly upgraded for us . However I would expect better maintenance of Suit room type . Bath tub was not functioning well , also the shower was a bit broken . stand for shower gel was shaking . It looked like we were given room which was not maintained since some time.
house keeping man used to come twice a day but didnt clean plates and were left like that . He would only clean toilets & make bed.
早餐不错的
Bilik paling bawah tu lantai tak guna carpet macam hotel2 lain..lantai jadi sejuk dan kalau mandi dari bilik air 1 bilik tu akan berair dan lambat kering..harga 5 bintang tapi kat lantai je da kurang selesa..k
location, room size and location / view
Dinner options were limited
Firstly, my friend and I booked Hardrock separately but same room type, my fees is 50sgd expensive then her one, and when check in, counter give my friend two day water park ticket and 4 free drinks, but for me counter only provided one day water park tickets and there is no free drinks.
Second, after water play we went back room for shower and found there is no hot water, we called two times asked them to come and fix, my three kids are totally wet and cold, we wait nearly 40 mins , the ppl found is the water valve issue. They have a very not responsible speed for handling emergency facility maintenance.
Location and value for money
Nothing
Great breakfast. Lovely room and easy to get to the Waterpark and Private Beach. Also got a free upgrade to a Deluxe which was a nice touch.
I was a bit surprised with having to pay a large security deposit after paying in advance for the room. Felt unneccesary.
We had a very comfortable and enjoyable stay during the Ironman weekend. The rooms were clean, spacious and comfortable, and the hotel facilities were very well maintained. The staff were friendly and helpful, and we especially appreciated the early breakfast arranged on race day for Ironman participants. It was a thoughtful gesture that made race morning much easier and showed how well the hotel catered to the needs of participants.
We had a very comfortable and enjoyable stay during the Ironman weekend. The rooms were clean, spacious and comfortable, and the hotel facilities were very well maintained. The staff were friendly and helpful, and we especially appreciated the early breakfast arranged on race day for Ironman participants. It was a thoughtful gesture that made race morning much easier and showed how well the hotel catered to the needs of participants.
Room was equipped with filtered drinking water.
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