High Heaven Residence

Hotels
Independent
9.4 (44 reviews)
8 Kaprova, Prague, 110 00 , Prague , CZ

Facilities

Area shuttle (surcharge)
Free WiFi
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Area shuttle (surcharge)
Airport transportation - pickup (surcharge)
Accessible airport shuttle
See all facilities

Review Highlights

Pros:
Excellent central location (near Old Town Square / attractions)
Friendly, responsive staff and easy check-in/out
Spacious and comfortable rooms for many guests
Complimentary kettle / coffee & tea provided
Quiet building in many cases despite central location
Good value / price-performance
Cons:
Occasional minor cleanliness issues (cobwebs, hair on towel)
Shower design issues and poor shower products reported
Some rooms are small or have low ceilings
Stairs/elevator layout can be inconvenient for luggage
No in-room safe noted and some missing small amenities (tissues, slippers)
Thin walls / occasional noise between rooms

Categories

Cleanliness
8.4
Generally described as clean by many guests, but a few reviews noted minor cleanliness issues (cobwebs, a hair on a towel) and some guests mentioned subpar bathroom products and shower cleanliness.
Service
10
Staff repeatedly described as friendly, responsive and easy to contact; check-in/out process noted as very easy. A small number of arrival/buzzer issues were reported but overall service sentiment is very positive.
Location
10
Consistently praised as excellent/in the heart of the city and within minutes of Old Town Square, transport links and major attractions.
Room Quality
8.6
Rooms described as roomy and comfortable by many, with comfortable beds; however some guests reported small or low-ceiling rooms, shower design problems, thin walls and inconvenient stair access for luggage.
Amenities
9.2
Basic amenities (kettle, complimentary coffee/tea, lift access) appreciated; some missing items noted (no safe in a room, no slippers, occasional lack of facial tissues).
Value for Money
9.6
Multiple guests commented positively on location/comfort relative to price and one review explicitly praised price-performance; overall perceived as good value.
Food and Beverage
9.4
Standard quality for this hotel tier
Overall Experience
10
Overall sentiment is highly positive with many calls to recommend, 'perfect' or 'one of our favourites' and strong praise for location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-20 17:56

Property Description

Experience the charm of Prague at High Heaven Residence, where comfort meets convenience in the heart of the city.

Prime Location
Nestled just steps away from iconic landmarks like Charles University and Old Town Square, you’re perfectly positioned to explore everything Prague has to offer.

Modern Amenities
Unwind in one of our 11 air-conditioned rooms equipped with flat-screen televisions and complimentary Wi-Fi. With daily housekeeping, electric kettles, and digital programming, every element is designed for your relaxation.

Convenient Services
Enjoy the ease of our 24-hour airport shuttle service for a surcharge, along with safe deposit boxes and an elevator for added comfort.

Don't miss out on the perfect stay in Prague—book your room at High Heaven Residence today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 44 reviews
Cleanliness: 8.4
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.2
Value for Money: 9.6
Food and Beverage: 9.4
Overall Experience: 10
H
Hsichen couple tw
10
2026-06-19 via Nuitee
Şeyma couple tr
10
Pros:

Konumu harikaydı old town da ve her yere yürüme mesafesinde. Metroda oldukça yakındı. Oda genişliği güzel ve temiz bir tesisti. Yine Prag a gidersem burayı tercih ederim.

2026-06-19 via Nuitee
C
Chloe solo_traveller au
8
2026-06-18 via Nuitee
R
Réjean couple ca
8
2026-06-17 via Nuitee
F
Frederic couple fr
10
Emplacement et confort parfait pour visiter Prague sur un week end
Pros:

Appartement idéalement situé entre le pont Charles , le quartier juif, et la place de la vieille ville. Une bouche de métro se situe au pied de l’immeuble. un très grand lit, super confortable, nous a permis de récupérer après de longues journées de visites, je recommande.👍👍👍

Cons:

Rien , c’était juste parfait pour visiter la magnifique Prague

2026-06-17 via Nuitee
C
Claire solo_traveller au
10
Pros:

Beautiful studio! Super easy to get to and GREAT location!

2026-06-16 via Nuitee
A
Angela solo_traveller us
10
Pros:

We did love everything!!! The apartment was so spacious, lovely, comfortable bed, clean linens, kitchen amenities, beautiful street view, and everything close at a walking distance.

Cons:

Everything was wonderful!!!

2026-06-16 via Nuitee
M
Musaab solo_traveller ae
10
2026-06-15 via Nuitee
S
sandra solo_traveller fr
9
Pros:

Très bien placé !
Literie très confortable et climatisation
Personnel très sympathique
Et nous avons pu laissé nos sacs le dernier jour car notre vol n'était que le soir.
Il y a tous les équipements nécessaires.

Cons:

Rien

2026-06-14 via Nuitee
M
María Fabiana solo_traveller ar
7
Podría mejorar
Pros:

La ubicación, fantástica.
Es un alojamiento tipo departamento sin cocina.
Es amplio.

Cons:

El frigobar no enfría.
El calefactor para secar ropa que está en el baño no funciona en verano 😏
La limpieza diaria sólo consiste en cambiar toallas y acomodar un poco la cama. NO limpian baños ni instalaciones.

2026-06-14 via Nuitee
S
Seda Nur couple tr
7
Pros:

Konumu beğendiğimiz noktaydı.

2026-06-14 via Nuitee
F
Fred solo_traveller us
10
The Suite was more than comfortable, and location was great
2026-06-12 via Nuitee
J
Joseph solo_traveller us
10
Pros:

Location was very central in oldtown, you are maybe 30 to 40 feet from the metro station that goes to the airport and back. The metro is great way to get around the area and really easy to use, simple and good price.
The room is nice and very comfortable bed. The shower has strong water pressure and very strong hot water. I liked the separate bathroom from the shower, with two people. It was a very nice stay and I would recommend this apartment to anyone.

Cons:

Everything was good.

2026-06-12 via Nuitee
J
Jonathan couple us
10
Excellent room & location
Pros:

Excellent location 3 blocks to the main square. No noise problems. Good AC. Good sized room. Very happy with our stay.

2026-06-10 via Nuitee
B
Barbaros solo_traveller tr
10
Herşey mükemmeldi. Konum harika. Çok temiz.
2026-06-10 via Nuitee
L
Lynette solo_traveller au
9
Pros:

Spacious and modern. Very clean. Perfect location in Old Town.

Cons:

Only tea offrred. No water or coffee. A little closed in on 5th floor as windows are in the roof. Staff could be more friendly.

2026-06-09 via Nuitee
K
Khawla solo_traveller ae
8
2026-06-09 via Nuitee
R
Rob couple nl
9
Top
Pros:

Vlak bij veel highlights, mooi gebouw, rustig, mooi praktisch ingericht, aanrader

Cons:

Nvt

2026-06-09 via Nuitee
S
Sergey solo_traveller us
10
Pros:

Everything was almost perfect. The hotel is in the middle of everything but 3 minutes away from the most crowded areas. The room is big and comfortable. The bathroom is bright from the window in the roof. Metro is 2 minutes away. Very easy access if you come by train or bus. It is very good choice to stay in Prague several days.

2026-06-09 via Nuitee
M
Mesk solo_traveller br
10
Pros:

Localização excelente, pertinho de tudo. O quarto é amplo e confortável. Check-in e check-out fácil.

2026-06-08 via Nuitee