High Heaven Residence

Hotels
•
Independent
9.4 (44 reviews)
8 Kaprova, Prague, 110 00 , Prague , CZ
420-606-777912

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Facilities

Area shuttle (surcharge)
Free WiFi
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Area shuttle (surcharge)
Airport transportation - pickup (surcharge)
Accessible airport shuttle
See all facilities

Review Highlights

Pros:
Excellent central location (near Old Town Square / attractions)
Friendly, responsive staff and easy check-in/out
Spacious and comfortable rooms for many guests
Complimentary kettle / coffee & tea provided
Quiet building in many cases despite central location
Good value / price-performance
Cons:
Occasional minor cleanliness issues (cobwebs, hair on towel)
Shower design issues and poor shower products reported
Some rooms are small or have low ceilings
Stairs/elevator layout can be inconvenient for luggage
No in-room safe noted and some missing small amenities (tissues, slippers)
Thin walls / occasional noise between rooms

Categories

Cleanliness
8.4
Generally described as clean by many guests, but a few reviews noted minor cleanliness issues (cobwebs, a hair on a towel) and some guests mentioned subpar bathroom products and shower cleanliness.
Service
10
Staff repeatedly described as friendly, responsive and easy to contact; check-in/out process noted as very easy. A small number of arrival/buzzer issues were reported but overall service sentiment is very positive.
Location
10
Consistently praised as excellent/in the heart of the city and within minutes of Old Town Square, transport links and major attractions.
Room Quality
8.6
Rooms described as roomy and comfortable by many, with comfortable beds; however some guests reported small or low-ceiling rooms, shower design problems, thin walls and inconvenient stair access for luggage.
Amenities
9.2
Basic amenities (kettle, complimentary coffee/tea, lift access) appreciated; some missing items noted (no safe in a room, no slippers, occasional lack of facial tissues).
Value for Money
9.6
Multiple guests commented positively on location/comfort relative to price and one review explicitly praised price-performance; overall perceived as good value.
Food and Beverage
9.4
Standard quality for this hotel tier
Overall Experience
10
Overall sentiment is highly positive with many calls to recommend, 'perfect' or 'one of our favourites' and strong praise for location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-20 17:56

Property Description

Experience the charm of Prague at High Heaven Residence, where comfort meets convenience in the heart of the city.

Prime Location
Nestled just steps away from iconic landmarks like Charles University and Old Town Square, you’re perfectly positioned to explore everything Prague has to offer.

Modern Amenities
Unwind in one of our 11 air-conditioned rooms equipped with flat-screen televisions and complimentary Wi-Fi. With daily housekeeping, electric kettles, and digital programming, every element is designed for your relaxation.

Convenient Services
Enjoy the ease of our 24-hour airport shuttle service for a surcharge, along with safe deposit boxes and an elevator for added comfort.

Don't miss out on the perfect stay in Prague—book your room at High Heaven Residence today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 44 reviews
Cleanliness: 8.4
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.2
Value for Money: 9.6
Food and Beverage: 9.4
Overall Experience: 10
Y
Yaryna • couple • ua
10
Pros:

Чудове помешкання, розташування супер і в номері дуже чисто!

2026-05-30 • via Nuitee
S
Spela • solo_traveller • dk
10
2026-05-30 • via Nuitee
M
Maria • couple • br
9
2026-05-30 • via Nuitee
M
Mustafa • solo_traveller • tr
7
Konumu güzel
Pros:

Otel sahibinin yanımıza kadar gelip kendini tanıtmamasını ve dalga geçer gibi yanımızda durup geldim kapıyı ben açacağım dememesi çok sıkıcıydı

2026-05-29 • via Nuitee
T
Tracey • solo_traveller • gb
10
Pros:

Location

Cons:

Nothing, everything was perfect 😊

2026-05-29 • via Nuitee
C
Carmen • couple • es
8
2026-05-29 • via Nuitee
C
Craig • solo_traveller • au
10
Great value, very nice apartment and perfect location
Pros:

I really thought this was a great find. A very nice large apartment with double glazed windows. Very clean and quite new inside. Good communication with property on arrival times etc. 5 mins from the main square or Charles bridge and right next to a metro stop. Honestly perfect in every aspect I look for. Highly recommend.

Cons:

Nothing

2026-05-28 • via Nuitee
M
Michael • couple • au
8
Comfortable mid range accommodation in great location for exploring Prague’s most popular attractions
Pros:

Location is great for city centre activities and sight seeing. Comfortable room.

2026-05-28 • via Nuitee
B
Bianca Marie • couple • nz
10
Close to everything.
Pros:

Staff is lovely. Great at communication.
Bed is comfortable. Strong water pressure. Wifi is strong too. We will stay again.

2026-05-28 • via Nuitee
A
Angela • couple • us
10
Pros:

Excellent location, clean and comfortable!

2026-05-27 • via Nuitee
A
Abad • solo_traveller • es
8
Muy bien ubicado
Pros:

La ubicación, en el centro, cerca de todo el casco histórico

Cons:

El restaurante de debajo el último día sacó la basura en el.ascensor, dejando el ascensor sucio toda la noche y un olor nauseabundo, porque además dejó los cubos de basura en el hall del portal toda la noche, el olor subía hasta la cuarta planta.

2026-05-26 • via Nuitee
M
Marta • couple • it
9
2026-05-25 • via Nuitee
O
Olga • solo_traveller • ru
9
2026-05-25 • via Nuitee
M
Mara • solo_traveller • it
8
Pros:

Posizione e camera spaziosa. Bollitore e the.

Cons:

Ultima sera hanno lasciato nell'atrio del palazzo i bidoni (vuoti) della spazzatura condominiali per ore. Intendo proprio dentro il palazzo ai piedi delle scale. La puzza rendeva invivibile androne e si sentiva fino al primo piano dove alloggiavamo

2026-05-25 • via Nuitee
T
Tiffany • couple • au
9
Lovely stay in Prague
Pros:

The location was amazing and the owner was very accommodating to the late check in.

Cons:

The keys to the doors were be a tricky to use but besides that everything was perfect

2026-05-24 • via Nuitee
F
Ferrario • couple • it
10
2026-05-24 • via Nuitee
S
Stefano • couple • it
9
Pros:

Posizione eccezionale, comodissima. Camera molto pulita

2026-05-24 • via Nuitee
S
sertac • couple • tr
9
Güzel bir otel
Pros:

Konumu mükemmel old town a 2 dk uzaklıkta. Her gün havlular değişti. Taharet musluğu olması güzel bir detaydı. saat 23.00 gibi varmamıza rağmen Geç check in yapabilmemiz çok iyi bir avantajdı (10 euro ek ücret)

Cons:

Mutfak masası konulabilir

2026-05-24 • via Nuitee
C
Catalin • extended_group • ro
10
Awesome!
Pros:

Location was great, I mean you can't find anything better than this. If you pay attention to the instructions you'll find the main door without any issues.
Squeaky clean, everything you need. Proper windows!!! (Noise isolation). Basically you can't find anything better than this for this value !

Cons:

Not about the property, but the upstair neighbors were noisy at 6:30am.

2026-05-24 • via Nuitee
Y
Yasmin • solo_traveller • de
10
2026-05-24 • via Nuitee