Comfort Suites Tokyo Bay

Hotels
•
Comfort Suites
8.8 (6446 reviews)
Urayasu-shi Akemi 5-8-18 , Urayasu , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Family-friendly
Accommodating staff
Cons:
Cleanliness issues
Accessibility challenges

Categories

Cleanliness
7.38
Issues with room cleanliness noted, including hair and dust.
Service
9.35
Staff were accommodating and polite, although some negative interactions occurred.
Location
8.89
Decent location with easy access to Disney, but accessibility noted as a slight challenge.
Room Quality
8.34
Rooms were generally comfortable but had issues with size and noise.
Amenities
9.37
Great amenities like a shoe dryer and multiple room utilities.
Value for Money
8.83
Offers good value especially with breakfast and transport options.
Food and Beverage
9.38
Breakfast praised as excellent with good variety for children.
Overall Experience
8.85
Despite some issues, the overall experience was positive with encouragement to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:58

Property Description

Modern Accommodations
Comfort Suites Tokyo Bay offers contemporary rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also enjoy the convenience of a microwave in every unit.

Family-Friendly Amenities
With a kids' club and free breakfast for children using existing beds, this hotel is perfect for families. Parents can relax knowing their little ones are entertained and well-fed during their stay.

Convenient Location
Conveniently located just 4.1 km from Tokyo DisneySea and offering a free shuttle service, Comfort Suites Tokyo Bay provides easy access to popular attractions. Plus, with Tokyo Haneda International Airport just 17 km away, traveling to and from the hotel is a breeze.

Book your stay at Comfort Suites Tokyo Bay now for a memorable and hassle-free experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 6446 reviews
Cleanliness: 7.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
C
chintan • solo_traveller • in
10
Pros:

Excellent

2026-06-10 • via Nuitee
M
Mariam • family_with_children • au
10
Clean, big, convenient and well priced for visiting Disney
Pros:

Great size rooms stocked with lots of conveniences. Very clean bathroom. Shuttle bus service was a good feature as the hotel is far from Disney. There is no restaurant for dinner but Lawson convenience store attached to the hotel opens till late and has many options for food. Free lemonade and tea/coffee station was great. Good price.

Cons:

Not walking distance from Disney and no other shopping or dining retail in the area.

2026-06-07 • via Nuitee
C
Craig • solo_traveller • au
10
Wonderful
Pros:

What a wonderful hotel great shuttle service to Disneyland and Disney sea the breakfast was absolutely amazing and the staff were fantastic

2026-06-05 • via Nuitee
K
Kevin • couple • us
10
2026-06-03 • via Nuitee
H
Hiroko • family_with_children • jp
8
2026-06-02 • via Nuitee
M
minoru • couple • jp
9
2026-06-02 • via Nuitee
I
Ione Skye • family_with_children • gu
8
Pros:

Shuttle for Disney Parks, size of room, convenience store attached to hotel.

Cons:

Location further from everything else but good for a Disney itinerary.

2026-06-02 • via Nuitee
馬上 • couple • jp
7
良かったです
Pros:

全体的に居心地がいいです。
トイレ、ユニットバスが別なところとか、トイレが広いところ

Cons:

製氷機が汚れていたところが気になりました。

2026-06-01 • via Nuitee
斉藤 • couple • jp
8
2026-06-01 • via Nuitee
雅渚 • couple • jp
6
2026-05-30 • via Nuitee
G
Gina • family_with_children • nl
9
Mooi kindvriendelijk hotel, grote kamers en vlakbij Tokyo Disneyland
Pros:

Mooi, kindvriendelijk hotel! Ruim opgezette kamers, veel faciliteiten. Een Lawson aan het hotel is heel fijn. De Hearts shuttlebus naar de parken is een groot pluspunt. We hebben hier 2 nachten geslapen ivm Disney en zou het zeker aanraden.

Cons:

Niks, alles was goed

2026-05-30 • via Nuitee
M
Mahiro • couple • jp
8
ゆっくりできた！！
Pros:

綺麗で部屋も広かった！

Cons:

エレベーターから1番遠い部屋だったのが少し不便だった。

2026-05-30 • via Nuitee
H
HAMADA • couple • jp
10
2026-05-29 • via Nuitee
A
Abraham • couple • us
9
Saved our trip.
Pros:

The courtesy shuttle and information for bus limousines

Cons:

I'm not sure. I wish they had free drinks all day at least.

2026-05-26 • via Nuitee
長谷 • solo_traveller • jp
9
Pros:

とても、清潔感がありスタッフの接客もすばらしい。ディズニーの送迎は少し問題あり。

2026-05-25 • via Nuitee
J
Joseph • couple • us
8
Nice stay for two days at Disney
Pros:

The room was reasonably priced. The breakfast was nice and they seemed to handle the crowd of people well. The staff were very friendly and accommodating. The shuttle bus was dependable. The rooms were clean and comfortable. There is a small mall with a food court about a 10 minute walk away if you need it and on our last day before leaving I enjoyed a run and walk along the seawall. There is a Lawsons on site. The hotel was easy to get to from Haneda Airport. There is a limousine bus that departs regularly. You take the bus to the Hyatt Regency Tokyo Bay and then walk to the next hotel over.

Cons:

NA

2026-05-25 • via Nuitee
M
Mariska • solo_traveller • nl
10
Top hotel en ligging
Pros:

Ontbijt, ligging kamer was ook goed , een goed bed.

Cons:

Niks

2026-05-25 • via Nuitee
A
Anita • couple • au
9
A wonderful and beautiful 4 days.
Pros:

In all my years of travel I have never experienced a more efficient check-in than at comfort suites - quite remarkable. The little note behind the puzzle piece was a delicious and delightful ‘turn-down’ chocolate too - so thankyou for a magical stay.
The complimentary hot chocolate each night on our return to the room was delicious.
As was the fresh towels each day on our door even with the DND.
Comfort Suites, you exceed even the luxury hotels for offering and noticing the small but important details.

2026-05-25 • via Nuitee
S
Sarah • solo_traveller • us
10
it was a nice place to rest after a long day. the staff was very welcoming and friendly.
Pros:

clean, breakfast included, close to disney

Cons:

nothing. it was great

2026-05-21 • via Nuitee
T
Tammy • solo_traveller • nz
8
Pros:

Comfortable big rooms

Cons:

No coffee sachets in rooms to make coffee only green tea

2026-05-21 • via Nuitee