Tru By Hilton Raleigh Durham Airport

Hotels
Tru by Hilton
8.7 (665 reviews)
350 Airgate Drive , Morrisville , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.3
Some concerns about room cleanliness and maintenance issues mentioned.
Service
9.3
Exceptional service noted, particularly from staff members Deborah, Melinda, and Kayla.
Location
8.8
Convenient location mentioned for airport access.
Room Quality
8.3
Room quality was good, but some issues with comfort and noise reported.
Amenities
8.8
Standard amenities available with some positive feedback on breakfast.
Value for Money
8.8
Generally good value for the price, although some dissatisfaction expressed.
Food and Beverage
8.3
Breakfast was described as average with limited options.
Overall Experience
9
Overall warm and welcoming stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:44

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Situated just a short distance from popular attractions like PNC Arena and the North Carolina Museum of Art, Tru By Hilton Raleigh Durham Airport offers easy access to the best of Morrisville.

Comfortable Rooms: Relax in well-equipped rooms featuring modern amenities such as flat-screen TVs, private bathrooms, and complimentary WiFi, ensuring a comfortable stay for all guests.

Entertainment Options: Unwind and have fun with the on-site billiards facilities, perfect for a leisurely evening at the hotel.

Experience comfort and convenience at Tru By Hilton Raleigh Durham Airport. Book your stay now for a memorable visit to Morrisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

8.7
Based on 665 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
D
DeLisa solo_traveller us
10
Will be my preference from now on if available.
Pros:

It was clean. Front desk staff were so helpful and accommodating. Bed was very comfortable.

Cons:

I did not find any issues

2026-08-29 via Nuitee
W
Willie couple us
8
2026-08-28 via Nuitee
B
Bridgette family_with_children us
10
2026-08-22 via Nuitee
C
Chelsea couple us
10
2026-08-14 via Nuitee
Y
Yong Hoon family_with_children kr
9
Pros:

공항이랑 가깝고, 시설이 깨끗함

Cons:

주변에 식당이 없고 도보 이동은 어렵다.
식사를 배달로 시켜먹어야 해서 좀 아쉬웠다

2026-08-13 via Nuitee
C
Christine family_with_children us
8
It was convenient to the airport, clean and affordable.
Pros:

Staff was exceptional. I love that there is only a $25 hold. I’m a single mom and it made the trip convenient and affordable.

Cons:

We thought there was a pool because pool was listed on booking.com. There was only a pool table. My kids were disappointed. I would have booked elsewhere had I known.

2026-08-13 via Nuitee
D
Destiny solo_traveller us
9
2026-08-12 via Nuitee
C
Claudette solo_traveller us
9
Tru Hilton hotel is my choice for travel.
Pros:

Close to the airport. It had a shuttle service. I always prefer Tru Hilton hotels.

2026-08-12 via Nuitee
O
Owen couple us
8
Pleasant but I have had better.
Pros:

The staff was very polite.

Cons:

The TV in the room never worked.

2026-08-10 via Nuitee
J
John solo_traveller gb
8
Pros:

Very convenient for the airport.

Cons:

I was on a layover and having not yet visited North Carolina, I wish I could have stayed longer.

2026-08-10 via Nuitee
J
Joyce solo_traveller us
7
There was no microwave and no coffee pot in the room? I had no time to go to lobby to get coffee and
Pros:

The room was clean and had a shuttle to the airport.

Cons:

There was no microwave and no coffee pot in the room? There was no microwave and no coffee pot in the room, I had no time to go to lobby to get coffee then return to my room to get packed in the morning, I had a plane to catch.

2026-08-08 via Nuitee
R
Riddick Sutton couple us
9
2026-08-05 via Nuitee
R
Razaq solo_traveller us
10
2026-08-04 via Nuitee
N
Natalie solo_traveller us
3
I will not be returning to this property, especially when there are comparable hotels in the area with much better ameni
Pros:

The close proximity to the airport

Cons:

Everything was done in such a cheap manner. They don’t have standard bell card. You can barely fit anything on the little tripod shopping cart. Instead of leaning towards convenience, the property invested more in the cheapest provisions for clients. Example, plastic ice buckets only found in the lobby as opposed to individual ice buckets in each room and an ice machine on every/alternating floors as all the surrounding hotels provide. There is clearly poor communication between the housekeeping, staff and the front desk. Upon check-in, I was sent to an unclaimed messy room and had to revisit the front desk for another Room assignment. The receptionist commented “this was the third time this has happened”. Unacceptable for the Hilton.

2026-08-03 via Nuitee
W
W6271TQricardod Solo travel
8
Friendly staff
Pros:

Staff was very friendly and helpful, especially Deborah, Candice, and Lararo. Hotel was clean and very close to the airport.

2026-07-26 via Tripadvisor
R
Roberta extended_group us
8
2026-07-25 via Nuitee
A
Ann French couple us
10
Loved our stay
Pros:

We left early on the airport shuttle. Very nice to park and fly at such a great rate. Not much to a breakfast compared to others but we did have a muffin on the way out.

Cons:

I think the hotel entrance located in the back of the hotel is the only design flaw.

2026-07-23 via Nuitee
D
Daiquan couple us
8
2026-07-20 via Nuitee
N
Nancy extended_group us
9
The $25. Fee, did not expect & didn’t use anything
Pros:

Very nice facility. Clean & comfortable & good transport to airport.

2026-07-17 via Nuitee
D
Devaun solo_traveller us
10
2026-07-12 via Nuitee