Fermain Valley Hotel

Hotels
8.7 (705 reviews)
Fermain Lane , St Peter Port , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent service
Limited evening dining options

Categories

Cleanliness
8.23
Rooms were mentioned as clean, though one review noted feeling unwelcome.
Service
9
Staff were consistently described as friendly and helpful throughout the reviews.
Location
9.04
The hotel is well-situated with beautiful views and is accessible to nearby attractions.
Room Quality
8.79
Rooms were described as comfortable with good amenities, although one review indicated room size issues.
Amenities
8.72
Amenities were often positively noted, with some concerns about the spa facilities being closed.
Value for Money
8.48
General sentiment is positive, though one review expressed concerns over value in terms of size.
Food and Beverage
8.63
Food quality received praise, though some limitations in evening options frustrated guests.
Overall Experience
8.7
Overall experiences were positive, with most reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:50

Property Description

Luxurious Accommodation
The elegantly decorated rooms at Fermain Valley Hotel offer a luxurious retreat with stunning views of Fermain Bay. Each room features modern amenities and a private bathroom for a comfortable stay.

Relaxation and Recreation
Guests can unwind in the indoor swimming pool and sauna or explore the beautiful award-winning gardens. The hotel also offers cosy lounges with board games, perfect for relaxing after a day of sightseeing.

Scenic Location
Located just a short drive from St Peter Port, Fermain Valley Hotel provides a peaceful escape surrounded by Guernsey's picturesque countryside. Don't miss the chance to experience tranquility and luxury at this charming hotel.

Book your stay at Fermain Valley Hotel now for a truly unforgettable experience.

Important information:

American Express is not accepted at the hotel.

When booking for more than 6 people, different policies and additional supplements may apply.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 12 years old stay for £20 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for £40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 705 reviews
Cleanliness: 8.23
Service: 9
Location: 9.04
Room Quality: 8.79
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 8.63
Overall Experience: 8.7
R
Richards solo_traveller gb
10
Pros:

Location and attentive staff....

Cons:

Spa and pool facilities closed on site....but more an inconvenience than spoiling our stay

2026-05-23 via Nuitee
A
Andrew couple gi
8
Pros:

Rooms were big and comfortable.

Cons:

Breakfast was very busy and it was clear they needed more staff as it took so long for food. Pool facility not available.

2026-05-21 via Nuitee
D
Denise extended_group nl
9
Fantastisch hotel in rustige omgeving
Pros:

Een heerlijk hotel met prachtige ligging en alles tot in de puntjes geregeld. We hadden een fijne kamer met groot tweepersoonsbed en een balkon. Je kijkt uit over de baai en het lijkt net of je in het regenwoud zit. Heel groen en veel vogels. Heerlijk rustig.
St Peter Port is ongeveer 30 min lopen met een steile heuvel. Met de taxi ongeveer 10 min voor 12 euro.
Het ontbijt was fantastisch!! Een klein buffet en een kaart waar je kunt kiezen uit heerlijke gerechten. Het voelt toch wat luxer dan een ontbijtbuffet.
Het personeel was heel vriendelijk en we hebben veel met ze gelachen. Het voelde wat kleinschaliger en persoonlijker aan dan een echt groot hotel.
Het eiland zelf hebben we verkend met een elektrische fiets. Goed te doen! Ze brengen de fietsen naar het hotel en halen ze weer op.

2026-05-21 via Nuitee
S
Sabrina extended_group be
9
A recommander
Pros:

Chambre spacieuse, literie confortable, repas de qualité avec des produits locaux et frais

2026-05-20 via Nuitee
V
Verena couple de
9
Sehr erholsam, wunderbare Lage und super freundliches Personal
Pros:

Frühstück war gut aber nicht außergewöhnlich und jeden Tag gleich. Die drei Restaurants sind alle hervorragend. Der Service ist sehr freundlich und effizient

Cons:

Gar nichts!!!

2026-05-19 via Nuitee
P
Paul couple gb
9
The staff were very helpful. The room was very comfortable and clean.
Pros:

Beautiful setting, lovely views.

Cons:

Nothing we didn’t like about the hotel

2026-05-18 via Nuitee
C
Caroline couple gg
8
Very pleasant stay. Excellent staff.
Pros:

Lovely hotel with views over the valley.

Cons:

The bed was quite hard and the curtains all ripped on the edges. I feel a bit of a refurbishment could be useful.

2026-05-17 via Nuitee
J
Jane couple gb
10
Pros:

The greeting from the reception, the room with the view and balcony, everything I have marked ten above.

Cons:

Nothing, everything was fine.

2026-05-17 via Nuitee
R
Ruth couple gg
4
Overpriced and shabby. Needs so much modernising.
Pros:

Cleanliness , parking , early check in was allowed as the room was ready, breakfast was good

Cons:

Room was noisy and outdated. Shabby decor, bald patches on wallpaper, damage to the ceiling , No plugs near bed. TV mounted below hip level (??) no WiFi code left in room. Kettle in the wardrobe on a shelf (?) plugged in. Bedroom door let so much light in from the corridor all night. Plus a terrible
Noise most of the evening from a machine or similar. Very noisy when windows opened for air. Small Bathroom sink would barely drain and looked like an airplane WC of ancient moulded plastic. So disappointing for such an expensive stay and the food quality in the Rock Garden was terrible. So so overpriced all in all.

2026-05-17 via Nuitee
J
John couple gb
7
The staff were very helpful the location was quite and peaceful views were lovely
Pros:

The views and the staff was very good polite and helpful - location was good but would have preferred closer to town and would have to taxi to get to places

Cons:

Distance from town and have to get taxi or bus to town

2026-05-16 via Nuitee
J
Jonathan couple gb
8
Great hotel but expensive
Pros:

The location was gorgeous and the hotel was of a high standard. The room was spacious and the WiFi was fine. The high quality breakfast was great and replenished even minutes before breakfast was supposed to end.

Cons:

Our room was above the kitchen, which meant loud extractor fans until 10pm or more, and kitchen staff who turned the radio up to be heard above the extractor fans. We actually thought the room was above a night club on the first night! While I appreciate that there is nothing that can be done about fans, certainly something can be done about the loud music. Why can’t staff use ear buds to listen to music?

2026-05-15 via Nuitee
S
Stephen couple gb
7
Pros:

Wonderful location

Cons:

Bed comfort was very poor in treehouse room, needs replacing.

2026-05-15 via Nuitee
T
thierry extended_group fr
8
Lieu très reposant dans un cadre verdoyant
Pros:

Le Petit déjeuner et la chambre

Cons:

L’absence de piscine prévue sur la réservation

2026-05-13 via Nuitee
H
Helen family_with_children gb
7
Good but disappointed we couldn't use the swimming pool
Pros:

Good breakfast. Lovely views

Cons:

The waiting time for food was very long

2026-05-13 via Nuitee
C
Chloe solo_traveller gb
9
Lovely room, beautiful view, really amazing staff
Pros:

The location of the hotel is great and the view is amazing. I stayed in a treehouse room, which was really nicely appointed and decorated and the breakfast was lovely. The staff were all outstandingly good - every single person was super friendly and helpful, which has a hugely positive impact - I hope they are really appreciated by Hand Picked Hotels as they're a massive asset!

2026-05-12 via Nuitee
O
Olga couple gb
7
2026-05-11 via Nuitee
F
Frank couple gb
8
2026-05-10 via Nuitee
S
Saskia couple gb
10
2026-05-09 via Nuitee
T
Thierry solo_traveller fr
10
2026-05-04 via Nuitee
S
Stuart couple gb
10
Relax
Pros:

It’s lovely location

Cons:

No pool

2026-05-03 via Nuitee