Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Fantastic service
Cons:
Massage did not meet expectations
Minor cleanliness issue in pool

Categories

Cleanliness
8.76
The room was really comfortable and clean, indicating high cleanliness standards.
Service
9.73
Staff was extremely professional, friendly, and welcoming, providing excellent service during the stay.
Location
9.67
The hotel is within walking distance of all the bars and the Ryman, indicating a prime location.
Room Quality
9.22
Rooms were described as spacious and beautiful, reflecting high quality.
Amenities
9.25
The amenities provided a luxurious experience, including a comforting pool.
Value for Money
9.21
Guests felt that the benefits received outweighed the cost, given the overall experience.
Food and Beverage
9.76
Restaurants were spectacular and meals received high praise from multiple guests.
Overall Experience
9.63
Overall, guests expressed high satisfaction with their stay and would return again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:39

Property Description

Luxurious Accommodation
Experience luxury at its finest with rooms featuring city views, upscale amenities, and stylish decor inspired by Nashville's vibrant music scene. Relax in comfort with plush bathrobes and unwind in the spacious seating area.

Culinary Excellence
Indulge in a variety of dining options, from a buffet breakfast to upscale American cuisine at Bourbon Steak by Michael Mina. Enjoy 24-hour room service, a coffee at Stompin Grounds Market, or a delicious meal at Stompin Grounds - there's something for every palate.

Convenience and Comfort
Benefit from on-site facilities including a spa, outdoor pool, and meeting spaces. Stay productive at the business center or seek assistance from the round-the-clock concierge service. With prime locations like Bridgestone Arena and Music City Center nearby, JW Marriott Nashville offers convenience and luxury combined.

Book your stay at JW Marriott Nashville for an unforgettable experience in the heart of downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 60 per day.

Location

Guest Reviews

9.4
Based on 550 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.67
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.76
Overall Experience: 9.63
C
Connor couple us
10
It’s the best thing ever
Pros:

It’s the best thing ever

Cons:

It’s the best thing ever

2026-07-04 via Nuitee
O
O4658PZjulies Couples
10
Executive Lounge. Wow
Pros:

Nady is a gem. Such a beautiful humble heart waiting to serve with kindness and thoughtfulness. He would anticipate my need and far exceed in fulfilling it. Very observant. He's a keeper.

2026-06-25 via Tripadvisor
M
mrssunny Business
10
Great room service
Pros:

Mena Hanna - great job & thank you for champagne!

2026-06-23 via Tripadvisor
3
339shereea Business
10
Great hotel! Great experience during my stay!
Pros:

I recently stayed at the JW Marriott Nashville while attending a work conference, and it was an outstanding experience from start to finish.
The hotel itself is beautiful, well-maintained, and perfectly located for both business and exploring downtown Nashville. The staff consistently provided exceptional service and made me feel welcome throughout my stay.
A special thank you to Marck, who went above and beyond with his hospitality. He was incredibly pleasant, knowledgeable, and always willing to help. He provided excellent recommendations and directions to local restaurants, making it easy to enjoy the city during my downtime.
I highly recommend the JW Marriott Nashville for both business and leisure travelers. The combination of excellent accommodations and outstanding customer service made this a memorable stay, and I look forward to returning.

2026-06-23 via Tripadvisor
J
jhN9656ET Solo travel
10
Top Tier Valet
Pros:

Isaac was awesome. Very welcoming and had a smile the entire time!

2026-06-23 via Tripadvisor
2
239harperm Friends getaway Nashville, Davidson County, Tennessee
10
Amazing
Pros:

My husband and I had a wonderful stay at JW Marriott Nashville. From the moment we arrived, the experience felt smooth and welcoming. The staff were professional, friendly, and always willing to help, which made check-in and our entire stay very easy.

The hotel itself is beautiful, modern, and very well maintained. Our room was comfortable, clean, and offered great views of the city. We especially enjoyed the amenities and how convenient the location was for exploring downtown Nashville.

2026-06-22 via Tripadvisor
A
Angela couple us
10
2026-06-22 via Nuitee
B
BRob18 Family Columbus, Ohio
10
Great Stay at the JW Nashville
Pros:

A wonderful experience at the hotel, the staff was exemplary and responsive to any requests. Nady, in the executive lounge, was particularly gracious, friendly, and engaging. He was wonderful to see every day!

2026-06-21 via Tripadvisor
S
sarahsO3167ZX Couples
10
Anniversary Trip Made
Pros:

Fathy Hanna was so helpful and kind getting us checked in and with our bags when we arrived before our room was ready. And he treated us because of our anniversary. We are very appreciative!

2026-06-21 via Tripadvisor
D
darrellt195 Couples
10
Janet as a server
Pros:

Had Janet on the mornings of June 6 & 7 as a server for Breakfast! She was the best and made the best coffee!
Her service was excellent

2026-06-15 via Tripadvisor
B
Brian couple us
7
Nice hotel, but a lot of noise.
Pros:

Great rooms, staff, food, and bar.

Cons:

Even though it’s away from Broadway, it is located on the street that all the bridal bike bars and emergency responders use. There was quite a bit of construction happening around the hotel. So, it was noisy.

2026-06-14 via Nuitee
X
X8248EKalanm Solo travel
10
Great hotel! Fantastic hotel!
Pros:

Conveniently located and very nice hotel.

Kwasi and Isaac were fantastic valets!

2026-06-13 via Tripadvisor
G
GoPlaces58451926593 Business Atlanta, Georgia
10
Pool deck
Pros:

Taner on the pool deck made this experience amazing. He makes everyone happy! He takes great care of everyone!

2026-06-10 via Tripadvisor
8
83casseyb Friends getaway
4
Additional charges at pool
Pros:

First I want to say Megan in the gift shop/spa was absolutely amazing and made my friend and my experience so special and fun!

But, now for the bad part. My friend were so excited to spend a day at the pool celebrating my birthday. I was charged an additional $140 and my friend an additional $97. This is on top of the drink and food tab we had. We called to get it cleared up and Layla was very rude. To have $250 tied up while they figure it out seems ridiculous. And I want to think the best of everyone but I do think this was an intentional scam by the staff. It’s sad because I love the JW and was planning on going back for spa treatments and staycations this summer but I can’t risk having my card charged additionally. On resort pass where we bought our pool passes, reviews were stating the same problem of their card being additionally charged at the pool dining. I hope they get this resolved because it’s a beautiful hotel and pool.

2026-06-09 via Tripadvisor
C
clairemN984LU Family
10
A great staff member!
Pros:

Isaac was very helpful by bringing my car up when I forgot my bathing suit and also inquired about how my trip was going. He was very gracious. A great staff member.

2026-06-08 via Tripadvisor
G
grinds2nec Business
10
Great experience. Thank you!
Pros:

Great service from everyone at the property.

2026-06-08 via Tripadvisor
P
Passenger741192 Business
10
Lee and Associates conference
Pros:

Isaac and the rest of the valet guys were extremely kind, respectful, and accommodating. Thanks Isaac!

2026-06-08 via Tripadvisor
M
melissagI6851KZ Friends getaway
10
5 stars
Pros:

Beautiful pool! Love the spa! Megan at the spa’s front desk was amazing! Taner was amazing at taking our drink orders, and lunch orders at the pool! We will definitely be going back! Five stars all around!

2026-06-04 via Tripadvisor
T
terric7 Business Hobbs, New Mexico
10
Amazing Hospitality!
Pros:

Amazing hospitality!
A beautiful hotel with an amazing staff. Ellen is the bright spot of the whole group! And I want to give a big shout out to housekeeping for all the hard work..Great job!

2026-05-31 via Tripadvisor
J
Jr777 Family
10
Our Family celebrating our daughter’s 21st Birthday!
Pros:

The room is stunning, the price is very fair, but the welcoming culture by Marissa, Jay, Ching and Shana made the 21st birthday celebration of our daughter simply terrific! From a Proud PAPA watching his only child reluctantly grow older out of the nest, thank you for her tears of joy and appreciation on this occasion. Your team earned a Father an appreciation hug and that is priceless. V/R Jon Rodgers

2026-05-29 via Tripadvisor