Choice City Hotel

Hotels
8.7 (122 reviews)
L9 - Mall BG Junction Jl. Bubutan 1-7 , Surabaya , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Difficult access
Aging amenities

Categories

Cleanliness
7.91
Multiple reviews mention issues with cleanliness, such as hair on the floor and dirty sheets.
Service
9.38
Many reviews praise the friendly and helpful staff.
Location
8.92
Convenient location inside a mall, with various amenities and attractions nearby.
Room Quality
8.37
Rooms are generally comfortable and well-furnished, though some mention problems like the shower setup.
Amenities
8.4
Hotel amenities are decent but noted that some facilities are aging.
Value for Money
8.86
Guests believe they received good value for the price paid, particularly in relation to location.
Food and Beverage
8.91
Breakfast received positive remarks for its variety and quality.
Overall Experience
8.88
General sentiment is positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:21

Property Description

Garden Views and Fitness Center
Choice City Hotel offers a serene setting with a beautiful garden and a fitness center for guests to unwind and stay active during their stay.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Choice City Hotel is equipped with free WiFi, a flat-screen TV, and a private bathroom, ensuring a comfortable and convenient stay for all guests.

Family-Friendly Features
With a children's playground on-site, Choice City Hotel is the perfect choice for families looking for a fun and relaxing getaway in Surabaya.

Experience the perfect blend of comfort and convenience at Choice City Hotel. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 122 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.88
K
Kiran • solo_traveller • gb
8
2026-07-01 • via Nuitee
W
Widayati • solo_traveller • id
8
Pros:

Hotel bagus, di atas Mall BG Junction, kalau jenuh di kamar, bisa jalan sambil kuliner . Kamar rapi, bersih

Cons:

Lantai kamar, ada banyak rambut berceceran, mgkn perlu di sapu lg dan dibersihkan lg ( dipel )

2026-06-25 • via Nuitee
N
Naiwen • solo_traveller • tw
9
Pros:

It's located upstairs in the mall, which is very convenient.

Cons:

I don't know why a double bed is made by putting two small beds together.

2026-06-24 • via Nuitee
V
Vilma • solo_traveller • lt
9
2026-06-20 • via Nuitee
A
AJP • couple • nl
8
Prettig en comfortabel!
Pros:

Ontbijt en het personeel

Cons:

Raam wat niet volledig sloot en daarmee veel geluidsoverlast. Veel dingen in de kamer zijn wat verouderd en hygiëne kon beter.

2026-06-19 • via Nuitee
I
Interscholz • solo_traveller • de
9
Super Lösung für Srabaya
Pros:

Von der Stasion Pasar Turi fuß-oder grabweit gelegen residiert das "Choice" in der Etage L9 in einem Einkaufscenter mit allem, was man braucht oder nicht braucht. Die Zimmer top, Personal top, kleines Gym, Dachgarten mit echtem Rasen(!) und Palmen, zentrale Lage, TV, AC, Wasserkocher mit Tee/Kaffee,..und das zu einem sehr fairen Preis, ich hab mich sauwohl gefühlt

Cons:

Eingang etwas tricky zu finden, security hilft, Zimmer ohne wirkliche Aussicht

2026-06-16 • via Nuitee
K
Kiran • solo_traveller • gb
8
Good, cheap stay in Choice Hotel. Would return out of convenience and cost
Pros:

Simple, cheap and accessible.

Cons:

Not the cleanest. A lot of Ants

2026-06-14 • via Nuitee
A
Agustinus • solo_traveller • it
9
Comfort and strategic
Pros:

The location

Cons:

Battery of the remote control

2026-06-13 • via Nuitee
L
Lilis • couple • be
9
2026-05-29 • via Nuitee
F
Farah ali • couple • ke
10
Pros:

I had a great stay here. A huge thank you to the receptionist, Nova Sulianti, who was incredibly friendly and welcoming from the moment I arrived. Even though I arrived before the official check-in time, she was accommodating and allowed me to check in early, which was deeply appreciated. The service here is excellent, and being located right inside BG Junction Mall makes it incredibly convenient. Highly recommended!

2026-05-28 • via Nuitee
E
ESPOSITO Antoine • solo_traveller • fr
10
2026-05-22 • via Nuitee
E
eko family • solo_traveller • id
6
Pros:

Lokasinya di dalam mal

Cons:

Berisik

2026-05-21 • via Nuitee
H
Holyanna • solo_traveller • fr
10
Pros:

very good

2026-05-12 • via Nuitee
D
Didiet • family_with_children • id
8
2026-04-30 • via Nuitee
C
Carla • solo_traveller • nl
9
2026-04-13 • via Nuitee
J
JUI-YUAN • solo_traveller • tw
10
價格划算，因為是在mall高樓風景不錯，樓下有商場可以吃午晚餐很方便，他要從mall的一樓進去，警衛會帶你去坐中間的電梯，要按到頂樓因為在mall最上面
Pros:

價格很划算

2026-03-27 • via Nuitee
A
AgusNurul • solo_traveller • id
7
Pros:

location was good

Cons:

cleanliness, from the sheet, wall and bathroom need more attention.

2026-03-26 • via Nuitee
J
Justė • couple • lt
9
2026-03-22 • via Nuitee
C
Christoph • family_with_children • de
9
2026-03-13 • via Nuitee
M
Michael • solo_traveller • fr
9
2026-03-12 • via Nuitee