Courtyard by Marriott Seoul Botanic Park

The staff were very friendly and helpful, making checking in/out very quick and easy. The location of the hotel is great - right on the edge of the park and very close to the subway, LG Art Center, Magok COEX and lots of cafes, restaurants and convenience stores.
My room was clean, spacious, with high quality furnishings and decor, including an air purifier and clothes styler (to steam and dry your clothes to remove wrinkles, odour, and bacteria). I will definitely stay here again!

La posizione è ideale perchè in prossimità di metropolitana per aereoporto e di linee metro necessarie per chi vuole muoversi in una città come Seoul in cui le tante cose da vedere sono spesse volte molto distanti.
Colazione cara ma c'è di tutto. E buono!

Great location overlooking the botanic gardens and handy to Coex conference centre

Loved this place - close to the airport (Gimpo), so a perfect place to land and get rested before heading into the main part of downtown Seoul. We actually stayed there on the way out from Seoul to Jeju, and decided to stay another night on our return from Jeju to Seoul. The hotel is adjacent to a lovely park and some reasonable restaurants. The staff were exceptional, and the rooms were clean and very comfortable. Lovely bathrooms. The breakfast offers many choices, but can be very busy at peak times.

Spacious and clean room.

Clean rooms

Everything was lovely! The location was a tad out of the way if you want to explore popular tourist spots, but has plenty of nightlife, cafes, excellent restaurants, and the Botanic Park for a sufficiently rejuvenating stay.

Disclaimer: I usually leave reviews when positive, since I know how they can affect property business, however this stay warranted a negative review due to their admittedly discriminatory & odd behavior.

I am a foreigner living in Seoul, however needed a place for 3 nights due to personal circumstances. I booked here due to its price and location, and didn’t expect any issues to arise.

In 24 hours, I had two very small asks of the staff, which resulted in horrible response.

1. A bit of soy milk for my morning coffee due to being lactose intolerant. Asked at the coffee bar and was told they did not carry soy milk. I wanted to double check, so I asked Emily at the front desk, and she told me that no where in the hotel did they have soy milk, and to go purchase it myself at the local convenience store! This is a full service hotel…that had soy milk at breakfast that I saw with my own eyes.

2. To change the equivalent of $10 USD into singles so I could do my laundry at an outside facility. When I asked at the front desk, I was told yet again that this was impossible…& to go to the convenience store! I’ve lived in Seoul for 6 years and not once has a convenience store changed money. The girl told me she does it all the time, so I gave her the benefit of the doubt & went to the convenience store (in the rain without an umbrella), the clerk showed me the register and said they don’t keep a large amount of cash there for safety reasons. Even if I purchased something, it would be difficult.

I went back to let them know, and the same girl told me that the hotel could not change the money, since they had NO small bills. I waited to speak to the manager, and looked to my right, and the staff was literally exchanging about $50 into singles for a Korean guest. When I mentioned this to the girl who told me, she had nothing to say but “I’m sorry”.

The manager, Olivia Kim, came over and apologized, saying neither the soy milk issue or the money change that I was told to do was in their policies, and that I was not treated
correctly. She offered a suite, which I declined, since that was not the issue, and refunded the next two nights. They also awarded points due to their discriminatory treatment.

When I asked if they would ever treat a Korean customer like that, and they said no, I asked why then, did they do it to me? All they said was they were sorry and wanted to make it right.

I am an Asian presenting American living in Seoul, and am not one to quickly jump to race/ethnicity/language barriers as the cause of a negative experience, but there was no other explanation given and none that I could logically come up with.

Everything was good for a family vacation.

Great staff. Comfortable. Good location for Gimpo airport if you’re getting a Cab. The park is a good walk for combatting jet lag.

Nice hotel but local restaurants and bars not great and location not ideal for walking access to the major temple and palace sites. Handy if you are flying out from Gimpo