Best Western Hotel & SPA Coeur De Cassis

Hotels
•
Best Western
8.5 (2308 reviews)
2, rue Pierre Eydin , Cassis , FR
+33 4 42 01 70 10

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location near town and beach
Friendly, attentive staff
Good, varied and copious breakfast
Clean and comfortable beds in many rooms
Parking nearby/public car park
Upgraded/pleasant suites for some guests
Cons:
Spa/pool often reported as too cold or partially non-functional
Rooms frequently described as small or lacking natural light
Noise from neighbours in some rooms
Occasional dated appearance of rooms
At least one report of unpleasant smell in a chair
Perceived poor value for price by some guests

Categories

Cleanliness
9.2
Multiple reviews explicitly note good cleanliness ('propreté', 'clean room') though one guest reported a strongly smelling chair in a room.
Service
9.7
Staff repeatedly described as attentive, welcoming and very friendly; one isolated comment about no reply to a pre-stay enquiry but overall service sentiment is strongly positive.
Location
10
Consistently praised across reviews ('emplacement', 'perfect', 'very well situated', walking distance to town and beach); location is a standout feature.
Room Quality
7.5
Mixed mentions: some guests found rooms comfortable and received upgrades, but many noted small rooms, small windows/lack of light, noise from neighbours, dated aspects and occasional odors.
Amenities
6.5
Spa/pool receives frequent negative comments (too cold, broken jets) despite occasional praise for a nice spa; parking nearby is noted positively but spa issues lower the amenities score.
Value for Money
6.6
Mixed to negative: several guests felt the hotel was dated or not good value for price and expected included spa access that was unclear; others appreciated breakfast and location.
Food and Beverage
9.5
Breakfast is repeatedly described as copious, varied and of good quality (served on a pleasant terrace for some); F&B sentiment is strongly positive.
Overall Experience
9
Overall sentiment is positive: many guests called the stay enjoyable, would return, or described the stay as perfect/very good despite some room and spa criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodation with Stunning Views
Best Western Hotel & SPA Coeur de Cassis offers a picturesque setting in the heart of Cassis, overlooking the garden, town, castle, and Cap Canaille. The rooms are elegantly furnished with modern amenities and some even boast Nespresso coffee machines.

Relaxation and Wellness
Unwind after a day of exploring at our SPA, featuring a hammam, sauna, experience shower, and a herbal tea room with a unique salt wall. The rooftop terrace provides a serene spot to soak in the panoramic views and enjoy a moment of tranquility.

Convenient Accessibility and Exceptional Service
With an elevator and facilities for guests with reduced mobility, we ensure a comfortable stay for all. Our dedicated reception staff are on hand to assist with any inquiries, guaranteeing a seamless and enjoyable experience throughout your visit.

Book now to indulge in a luxurious retreat at Best Western Hotel & SPA Coeur De Cassis.

Important information:

Please note that the hotel is no parking.

Please take off this sentence : After a great day of visiting the Calanques National Park, enjoy the calm of our hotel and relax in our SPA consisting of a hammam, sauna, experience shower and a herbal tea room with its salt wall . You can also relax on our rooftop"

And replace with this one : After a beautiful day visiting the Calanques National Park, enjoy the calm of our hotel and relax in the spa, which includes jacuzzi, hammam, sauna and sensory shower. The hotel also offers different kind of massages on Friday afternoon and Saturday afternoon by prior arrangement.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2308 reviews
Cleanliness: 9.2
Service: 9.7
Location: 10
Room Quality: 7.5
Amenities: 6.5
Value for Money: 6.6
Food and Beverage: 9.5
Overall Experience: 9
D
Delphine • couple • fr
9
Pros:

L'emplacement et la chambre au top

Cons:

Spa un peu froid.

2026-10-30 • via Nuitee
D
Donald • couple • us
10
2026-10-29 • via Nuitee
P
Pascal • couple • be
9
Pros:

emplassement ideal, très proche du centre ville,
propreté et calme au rendez-vous
petit déjeuner garni et varié !
parkings à proximité

2026-10-28 • via Nuitee
B
Brun • family_with_children • fr
7
2026-10-28 • via Nuitee
E
Eric • couple • fr
9
Au top pour un séjour à cassis
Pros:

Son emplacement
Sa suite duplex
Son confort
Le petit dej servi plus tôt et la mise à dispo d’une douche pour les coureurs de mk6

Cons:

Rien

2026-10-26 • via Nuitee
L
Leblond • couple • fr
10
On reviendra ça c’est sûr
Pros:

Cette hôtel est vraiment top
Le personnel est super, le petit déjeuner est impeccable et le spa est très agréable

2026-10-25 • via Nuitee
N
NATHALIE • couple • fr
8
2026-10-21 • via Nuitee
S
Sylvie • solo_traveller • fr
9
Pros:

La situation est parfaite .

Cons:

Chambre 206 beaucoup de bruit de la part du voisin, et le fauteuil sentait très mauvais. Je sais vous faites de votre mieux. Ce n est pas de votre faute,ce sont les clients qui ne sont pas respectueux .

2026-10-19 • via Nuitee
R
Romain • couple • fr
9
Très bien
Pros:

Chambre très confortable. Petit déjeuner copieux. Très joli SPA

Cons:

Un petit peu bruyant sur le matin.

2026-10-15 • via Nuitee
T
THIERRY • couple • fr
9
UN SEJOUR REPOSANT ET AGREABLE
Pros:

UN ACCUEIL DE QUALITE, LE PETIT DEJEUNER ETAIT DE QUALITE ET COPIEUX

Cons:

LA PISCINE AVAIT UNE TEMPERATURE UN PEU TROP FRAICHE

2026-10-13 • via Nuitee
D
dominique • couple • fr
9
Pros:

L emplacement et le spa

2026-10-13 • via Nuitee
E
estelle • couple • fr
10
2026-10-12 • via Nuitee
D
Daiana Belen • solo_traveller • ar
7
Pros:

La ubicación es excelente.

Cons:

La habitación era muy pequeña. Bien para una noche pero no para una estadía larga o si tienes mucho equipaje

2026-10-12 • via Nuitee
A
Ali • couple • us
7
Overall a good experience
Pros:

Good location. Cassie itself is beautiful I think this was one of the better hotels situated near the town

Cons:

Room was pretty small

2026-10-10 • via Nuitee
L
Laure • couple • fr
10
À refaire très bien
Pros:

Nous avons été très bien reçu un monsieur très sympathique il nous a très bien accueilli et expliqué comment ce passe le séjour et je recommande vivement merci encore

Cons:

Rien

2026-10-09 • via Nuitee
C
Charles • couple • fr
9
Belle emplacement au cœur de Cassis
Pros:

Super localisation ! Personnel très sympathique.

2026-10-09 • via Nuitee
C
carl • solo_traveller • gb
10
Pros:

It was our first visit to Cassis it was beautiful and hotel location is well situated to town ,shops,bars ,restaurants and beach within easy walking distance.
Parking is situated close by in a public car park.
Hotel staff were attentive and welcoming with clean room and comfy bed.Breakfast was very good and free spa was a bonus .
A very enjoyable two night break

Cons:

Nothing

2026-10-09 • via Nuitee
N
Nathalie • extended_group • fr
9
Séjour parfait avec un point spécial pour la gentillesse des personnes.
Pros:

L’emplacement au centre de Cassis
La terrasse du petit déjeuner
La piscine non utilisée mais qui donnait envie
La gentillesse du personnel

Cons:

Rien

2026-10-08 • via Nuitee
C
Claude Bailat • solo_traveller • ch
8
Pros:

location

Cons:

small room

2026-10-07 • via Nuitee
P
Philippe Et Marie • solo_traveller • fr
10
Pros:

Emplacement au top en centre-ville. Calme

Cons:

Rien

2026-10-07 • via Nuitee