The Crown and Woolpack

Hotels
7 High Street Long Sutton , Long Sutton , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Garden
Bar
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Affordable
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
4.5
Mentioned as dirty, with filthy curtains and a dirty environment.
Service
8.5
Mixed reviews: friendly staff, but poor handling of bookings.
Location
7.5
Well located near necessary amenities but parking can be an issue.
Room Quality
5.5
Tired and basic rooms, complaints about noise and furniture.
Amenities
6.5
Basic amenities available but in need of upgrading.
Value for Money
7.5
Considered affordable but reflects the low quality of stay.
Food and Beverage
5.5
Poor feedback regarding food services; limited options.
Overall Experience
7.3
Generally mixed experiences; suited some needs but serious issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:29

Property Description

Charming Hotel in Long Sutton

Garden Oasis: Enjoy the tranquility of our garden, perfect for a relaxing stroll or a peaceful moment to unwind.

Modern Comforts: Stay connected with free WiFi and rest easy in our allergy-free rooms, ensuring a comfortable stay for all guests.

Cozy Bar: Unwind after a day of exploring with a drink at our on-site bar, the perfect way to end your evening.

Book your stay at The Crown and Woolpack for a delightful and comfortable experience in Long Sutton.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 4.5
Service: 8.5
Location: 7.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 7.3
J
Jan • solo_traveller • gb
9
2026-09-17 • via Nuitee
A
Andrew • extended_group • gb
7
2026-09-13 • via Nuitee
M
Maree • solo_traveller • gb
9
2026-09-12 • via Nuitee
M
Martin • couple • gb
10
2026-09-08 • via Nuitee
S
Stephen • extended_group • gb
9
Comfortable clean room nice staff
Pros:

Very friendly helpful staff ready to receive us, clean room, good shower, very good value

Cons:

Some noise from the road through the town but it went quiet after midnight

2026-09-06 • via Nuitee
J
Jeremy • family_with_children • gb
9
Pros:

No frills but excellent value for money and a decent local beer served downstairs.

2026-08-31 • via Nuitee
M
Marlow • solo_traveller • gb
2
2026-08-23 • via Nuitee
J
Joan • solo_traveller • gb
7
Apart from the shower it was a good hotel.
Pros:

It was quiet and central to where I needed to be. The staff were really good and friendly.

Cons:

I didn’t have a mirror in my room. It was difficult to fill the kettle in the bathroom sink. The shower controls were too high and I had great, great difficulty trying to reach them to turn it on. It was so high I couldn’t read the words on the knots so an instruction sheet and a stool would have been helpful. I had to jump up and try to turn the knob as I jumped. When I got the water flowing it wasn’t clear or easy to adjust the heat because I had to jump up to make adjustments.

2026-08-14 • via Nuitee
B
Billy • couple • gb
10
2026-08-07 • via Nuitee
E
ellis • solo_traveller • gb
10
Pros:

The price was amazing the room was great value for money the staff was about if you needed them and not if you didn't

2026-07-25 • via Nuitee
C
Chris • extended_group • gb
8
2026-07-23 • via Nuitee
E
ELIZABETH • couple • gb
7
Cheap and reliable
Pros:

Cheap and cheerful

Cons:

Nothing

2026-07-23 • via Nuitee
D
Detelina • solo_traveller • gb
10
2026-07-14 • via Nuitee
B
Baiba • solo_traveller • gb
6
It was ok
Pros:

Communication was good, i asked to check in late, which was possible. Room was quite big and big bed, had coffee and tea making facilities and the room had a fan, which was very much needed.

Cons:

The check in process seemed a bit disorganised but that could be due to the time of check in, which was past 11pm. The room was ok but bathroom coulf have been cleaner. Not sure what was going on with the shower, was impossible to get the right temperature, either cold or too hot so didnt have the best shower. Could not open a window in the room. Noone was there in the morning. Not terrible but definitely has room for improvement.

2026-06-30 • via Nuitee
B
Billy • extended_group • gb
9
2026-06-16 • via Nuitee
A
Ana-Alexandra • solo_traveller • gb
1
2026-06-12 • via Nuitee
L
Laura • solo_traveller • gb
1
Disgusting
Pros:

Nothing at all

Cons:

Disgusting place!! I booked a room for 1 night as I had a friend’s party to attend, the worst night I have ever had. Friends I had traveled with also had the room next to mine. As we walked in we got some strangers looks and stares which was quite uncomfortable, the lady checked us in and gave us out keys, she let us know where our rooms where and left us to it. When I enter my room I actually wanted to cry. It was dirty, smelly and had seen better days. Only one curtain at the window would open, stains on the toilet, bedding and towels smelt fusty, disgusting stained mattress and the general cleanliness was shocking. I went down to speak to the staff and she checked my room and said that the curtain can’t be opened because it looks like it’s been tie clipped up then she said she would send someone up to clean the toilet. Another lady came up with a detol spray bottle and cloth wiped the toilet and said she will inform maintenance about the curtains. I told the manger that £50 was unacceptable for the state of the room, she said I could find somewhere else to stay but with only 2 hours to be at the party I had not time and I don’t know the area. It’s very noisy with people still in the pub at 3am, shouting, playing pool and loud music. There is only one mirror in the room which is in the bathroom, no plugs close by so had noway if using a mirror to do my hair. I turned the bedside lamp on and there wasn’t much point, the light that came from it was non existent. The pillows on the bed are rock hard. I had an awful nights sleep and went home feeling ill and exhausted. I could only add 4 photos to my review but I have more and wish I could upload

2026-06-11 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-06-03 • via Nuitee
A
Ade • family_with_children • gb
7
It was okay for the night but not for me
Cons:

No breakfast and the mattress was too springy for my liking. If you moved to fast you could fall out of bed. And their single beds were like 1 person. 90 x 200. That's did not meet the standard for the double beds they advertised it to be..
It showed up under Kings Lynn but it is not in Kings Lynn rather further away from King's Lynn

Not ideal for a family with kids as this is a pub. No mention of the fact there was designated parking.as well as the fact this was a pub.

2026-05-30 • via Nuitee
N
Neal • solo_traveller • gb
9
2026-05-12 • via Nuitee