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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in comfort and style at Casa Basalto, where every room is elegantly furnished with modern amenities including flat-screen TVs, air conditioning, and private balconies in select rooms. Enjoy the convenience of 24-hour room service and free WiFi throughout the property.
Convenient Location
Located just a short distance from Hidalgo Stadium and Monumental Clock, Casa Basalto offers easy access to key attractions in Pachuca de Soto. With the Felipe Ángeles International Airport also nearby, your travel convenience is guaranteed.
Exceptional Services
Experience top-notch service with a 24-hour front desk, tour desk, and airport transfers available at your disposal. Unwind in the garden, relax on the terrace, or dine in the on-site restaurant and bar for a truly memorable stay.
Book your stay at Casa Basalto now and elevate your travel experience!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not possible) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 10 years old stay for free when using an existing bed.
Children from 11 years old to 17 years old stay for MXN 450 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
No pudimos desayunar por que lo sirven a partir de las 8:00 y lo necesitábamos a las 7:00
Las almohadas son malísimas. Tengo todavía dolor de cuello. La TV nunca funcionó y el colchón muy incomodo
Es un hotel muy bien ubicado, todo muy limpio y comodo
Es un hotel práctico y cómodo con una ubicación conveniente para nosotros.
Todo ok.
La ubicación y limpieza.
No funcionan los refri en las habitaciones.
todo super bien
El check in del chico de la noche, fue muy amable.
Muy atento y realmente muy profesional, ame la estáncia, la limpieza de las habitaciones es excepcional.
Todo el personal extremadamente atento y la ubicación increíble
El servicio en el restaurante un poco lento
Faltaba iluminación arriba del lavabo para poder maquillarme correctamente
La televisión tenia falla o era muy difícil de usar
Un ambiente acogedor, personal super amable, ubicación excelente 100% recomendable
Si restaurante de los mejores de Zona plateada
Todo en general
N/A
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