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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Wheelchair accessible
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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Thermometers for guests provided by property
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Mobile app for room service
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
Eclectic Mix of Heritage and Contemporary Details
Crystalbrook Albion in Surry Hills seamlessly blends historic charm with modern luxury, offering a unique accommodation experience. The rooftop garden oasis and the honour bar add a touch of exclusivity and relaxation to your stay.
Sustainability Initiatives and Partnerships
Committed to eco-friendly practices, the hotel implements various sustainability initiatives and partners with reputable organizations. From eliminating plastic to supporting environmental causes, Crystalbrook Albion strives to make a positive impact on the planet.
Unique Heritage Building with Modern Interiors
Step into a world where history meets sophistication. The boutique hotel's rich past as a former school convent contrasts beautifully with its stylish, contemporary interiors inspired by the elegance of the 1920s and 1970s.
Experience the perfect blend of history and modernity at Crystalbrook Albion. Book now for an unforgettable stay in the vibrant Surry Hills neighborhood.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Location, rooms, hotel was exquisite
Breakfast was ok
The bed was really comfortable! Our room was charming. The staff were super helpful and kind. Location was great-- very near a number of top restaurants, the central train station, and walking to the harbor.
Nothing
Friendly staff, great service, excellent room and close to everything
Nothing
Great location and service. Nice and quiet. All the little things included made it an amazing stay.
Beautiful rooms in a rustic yet modernly renovated building.
Design and location
Fantastic location, walking distance to central train station and located in the nice area in Albion street
Perfect hotel with super room and bed and very good location
niets
I absolutely loved the cute terrace, the honesty bar with a selection of snacks and drinks, the unique layout and the way the heritage of the building has been maintained with the added modern comforts.
I would have liked some variety for breakfast. The pastries were lovely, but things like cereal and toast would be a good add on!
Fantastic location. Friendly and helpful staff. Very clean. Comfortable bed. Would consider staying here again. However, there were some little things that keep me from giving this a 5: Most importantly--if you stay here, I advise asking for a side room. This is what we had, and we could still hear street noise. I wore earplugs to sleep and it was not a problem, but I can't imagine how it would be if we actually faced the street. There was also a loud banging in our room that we couldn't identify until halfway through our stay, when my husband discovered that it was both of our windows rattling every time the wind blew! He stuffed some toilet paper in each one (I don't know the details), and the problem was solved.
As my last comment may have suggested, this is an old building--nicely renovated, but still: The lift was out of service the entire time we were there. (The staff of course took care of moving our luggage.) The water pressure was not good.
Lastly, although the room was comfortable and lovely, there was literally nowhere to unpack your things beyond a little bit of hanging space.
Again, the hotel is in a truly fabulous location, and we did have a price range that we needed to stay within--so we knew we wouldn't get perfection. All in all we were happy with it.
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